Marriott El Paso

Reviewer: Not provided on Sat 01 Oct 2011 rated 9 out of 10.

Great staff. The beds were amazing. Soft yet firm at the same time.

Positives: The bed was fabulous. I didn't miss mine at home at all.

Negatives: The lobby was under construction.

Reviewer: Not provided on Tue 30 Aug 2011 rated 6 out of 10.

I went on an evening swim and there were feathers all over the pool and enough birds to make me feel like I was in a bad horror movie. The room was also slightly dirty. Despite the staff being pleasant and having a nice gym, I probably will not stay here again.

Positives: The gym is amazing for a business traveler.

Negatives: The room was dirty.

Reviewer: Not provided on Tue 19 Oct 2010 rated 10 out of 10.

I'd recommend this hotel for the location, the staff, and the cleanliness.

Positives: The staff is extremely friendly and helpful.

Negatives: The walls are thin and you can hear the neighbors coming and going.

Reviewer: Not provided on Wed 12 May 2010 rated 9 out of 10.

Very nice hotel for the price. Again, it was centrally located for my visit and easy to find.

Positives: Very nice location for my purpose in El Paso.

Negatives: Nothing.

Reviewer: Not provided on Sat 26 Dec 2009 rated 4 out of 10.

Other than the alarm going off 4 times between 2am and 7:30am our stay at this hotel was fabulous. You absolutely melted into the beds and the bath and body works bathroom products were amazing.

Positives: I liked the bathroom toiletries and the bed linens.

Negatives: Security alarm went off 4 times between 2am and 7:30am.

Reviewer: Not provided on Sat 22 Nov 2008 rated 9 out of 10.

The hotel is fine, clean rooms and public areas, staff was find. Traffic in the area is heavy and we drove miles out of the way just to pick up a pizza from across the street.

Positives: Clean, helpful staff, better then expected for the money.

Negatives: Hard to drive around in that area. Two miles out of the way to make a u turn.

Reviewer: Not provided on Mon 03 Nov 2008 rated 9 out of 10.

Rooms were comfortable and clean. They were stocked with Bath & Body Works toiletries. Reading lamps for each bed. Front desk staff very helpful. Very close to the airport. Nice desk space in room including AV hook-ups.

Positives: The front desk staff was fabulous!

Negatives: Paid internet.

Reviewer: Not provided on Tue 19 Aug 2008 rated 6 out of 10.

A full sized Marriott without the appearance or ambiance of same!

Positives: Rooms were redone nicely.

Negatives: Bathrooms were too small. Lobby and pool areas mighty tired!

Reviewer: Not provided on Tue 09 Oct 2007 rated 6 out of 10.

Lived in El Paso for many years; know the Marriott well; was sorely disappointed in the room and the staff. Upon arrival was told they only had a room with 1 king bed (for 3 people!). They stated they were completely booked yet managed to accommodate a party in front of us that needed 4 rooms! (Yes, without reservations!) Only after complaining did they "find" us a room with 2 queen beds. Beds were comfy but the room smelled like a cigarette, the bathroom door had a handle but no locking mechanism or way to keep the door closed and it was splintered in several places. The patio (which was right off the pool) was covered with cigarette butts and smelled horrible as well. Public areas were nice, well kept. Indoor pool/spa area was nice also. Didn't eat there. Good thing it was only for a 2 nights! Stayed down the block at the Radisson and had a much nicer room and stay!

Positives: Location.

Negatives: Room smelled horrible (smoky) and bathroom door was broken, cigarette butts all over patio.

Reviewer: Not provided on Wed 01 Aug 2007 rated 4 out of 10.

The hotel lobby is very attractive, but the room was less than acceptable. The bathroom did not look clean, there was a damp smell in the room, the carpet in the room looked dirty.

Positives: Staff was very friendly.

Negatives: The room was very small, the bathroom was dirty, the air felt very damp. The room was smelly.

Reviewer: Not provided on Thu 19 Jul 2007 rated 8 out of 10.

When I am traveling to El Paso I always stay at this hotel. It is an acceptable place to stay, if sleep is important. The mattress on the beds are comfortable, its moderate clean and the staff is friendly. There are a handful of restaurants around the area and the hotel offers a great breakfast.

Positives: The beds are comfortable, its clean and the noise level is low.

Negatives: I think they need to update the bathrooms. The tile is looking old and dingy.

Reviewer: Not provided on Tue 10 Jul 2007 rated 8 out of 10.

Rooms and most areas very clean. Most of the folks were friendly. Very comfortable beds. Pool water was unacceptable.

Positives: Most of the personnel was friendly and helpful. Two persons in the restaurant were especially helpful with our elderly mother.

Negatives: The quality of the water in the swimming pool was mercy and uninviting. We had selected the hotel for location and quality and this was disappointing.

Reviewer: Not provided on Thu 31 May 2007 rated 9 out of 10.

El Paso is not a great place to visit, but the hotel made the 3 days we stayed with my family enjoyable. Having the pool inside and outside was a great advantage on a hot or cold day.

Positives: Price for hotel was great.

Negatives: Charging for Internet service.

Reviewer: Not provided on Mon 11 Sep 2006 rated 8 out of 10.

I would stay there again.

Positives: Excellent location and friendly staff.

Negatives: Shower curtain had a smell to it.

Reviewer: Not provided on Thu 03 Aug 2006 rated 10 out of 10.

Comfortable, easy access to activities, friendly check in. We enjoyed our stay.

Positives: Bed, toiletries.

Negatives: Had problems getting into room with one of room cards, no view.

Reviewer: Not provided on Tue 27 Dec 2005 rated 10 out of 10.

The hotel is conveniently located near the airport, but there was no airport noise, the shuttle was available when needed, the food at the hotel was excellent. The desk clerks were very pleasant and even supplied complimentary ear plugs. The room was beautiful, bedding comfortable. I thoroughly enjoyed my stay there.

Positives: Complimentary office center was FANTASTIC.

Negatives: The stay was excellent- no complaints at all.

Reviewer: Not provided on Wed 28 Sep 2005 rated 4 out of 10.

Staff is not well trained, not enough clean towels, not enough people to attend to the clients, not enough information about hotel services, poor restaurant, poor room service.

Positives: It was clean.

Negatives: Inefficient staff, confusion with the front desk, not enough clean towels, air conditioner was less than perfect, not a "Marriott" experience.

Reviewer: Not provided on Wed 30 Mar 2005 rated 4 out of 10.

This hotel is completely overpriced and should not be rated as a three star hotel. I would never stay there again. Very disappointing.

Positives: comfortable bed

Negatives: Shabby, small rooms, tiny bathroom, very worn looking