Residence Inn

Reviewer: Not provided on Fri 03 Jun 2011 rated 10 out of 10.

Overall, the hotel was great! Kids love and enjoy the hotel. Love the basketball and tennis court. The staff was great and helpful and seem very alert. Made sure we had towels and greet as we came in and out. No complaints at all. At night it was very quiet. Bed was comfortable. Room was nice and cold. Love it!

Positives: Everything was so nice and clean. Staff was very pleasant. Everybody seem to love their job.

Negatives: Hot tub was not warm enough.

Reviewer: Not provided on Mon 28 Mar 2011 rated 10 out of 10.

Great place to stay and convenient to all my areas of business. Nice touch for breakfast and after hours.

Positives: Well maintained, good food, clean and friendly.

Negatives: Staff could have been a bit more friendly. Seemed that I approached first rather than be greeted.

Reviewer: Not provided on Tue 01 Mar 2011 rated 10 out of 10.

Had a great time, its nice and clean, and<BR/>I would definitely stay there again.

Positives: Had a great experience

Negatives: I

Reviewer: Not provided on Thu 27 Jan 2011 rated 9 out of 10.

Even though I got it for an excellent price, for the same price I have gotten better facilities and services.

Positives: Super performance of the hotel staff.

Negatives: Business area is a joke, breakfast is less than average (used to be great).

Reviewer: Not provided on Thu 23 Sep 2010 rated 10 out of 10.

The hotel and facilities were very nice. The breakfast was really good. It is located in a really good location. Five minutes away from anywhere in Brownsville.

Positives: It was a great room for the price we paid.

Negatives: They ran out of newspapers in the morning and the WiFi was not working well.

Reviewer: Not provided on Thu 11 Mar 2010 rated 10 out of 10.

Exceeded every single expectation. The hotel staff was courteous and friendly, and the rooms were phenomenal! I will be staying here every time I stay in Brownsville!

Positives: Kitchen, fridge, microwave, stove and dishes. Amazing!

Negatives: Reservation didn't do much to put us close together (2 rooms).

Reviewer: Not provided on Sat 04 Jul 2009 rated 1 out of 10.

The hotel itself is nice; the staff borders on incompetent. They never could get the correct days for the reservation or the number of beds. When 3 of us showed up and got a room with one bed, they explained that the couch is counted as a bed. If that were the case, it seems they should have at least included sheets for the fold out couch. Unless you just really need the kitchen area, you're much better off going next door to the Courtyard.

Positives: The room would have been great for 1 or 2 people.

Negatives: Staff never got things right - not one single thing.

Reviewer: Not provided on Fri 24 Apr 2009 rated 10 out of 10.

Hotel is convenient and clean everything works as it should.

Positives: Good location excellent staffs.

Negatives: Nothing bad.

Reviewer: Not provided on Tue 21 Apr 2009 rated 10 out of 10.

My stay was pleasant and<BR/>staff very friendly.

Positives: Small kitchen was available, good selection at breakfast.

Negatives: AC was a little noisy.

Reviewer: Not provided on Sat 14 Mar 2009 rated 6 out of 10.

The hotel was great and comfortable. But some staff are not very friendly, they knew the water is going to stop, and they didn't tell us. My friend was in the middle of taking a shower.

Positives: Really nice suites.

Negatives: In the morning of my check out there were no water in the hotel.

Reviewer: Not provided on Wed 31 Dec 2008 rated 10 out of 10.

I liked everything except that I wished I would have asked for a room on the top floor because kids were jumping around on the floor above our room. Pool was closed for the winter I guess.

Positives: Common areas were nice.

Negatives: Pool was closed. Kids jumping around on the floor above our room.

Reviewer: Not provided on Thu 25 Sep 2008 rated 7 out of 10.

Good value and would stay there again. Has the basics, internet, fax, workout room, pool, access to freeway.

Positives: Internet, fax and workout room.

Negatives: What I expected so no negative remarks for rating.

Reviewer: Not provided on Sat 06 Sep 2008 rated 9 out of 10.

Very clean and comfortable. Good breakfast. Good stay.

Positives: I like having two rooms. One for the kids, one for us.

Negatives: Large deposit for dogs.

Reviewer: Not provided on Mon 24 Mar 2008 rated 7 out of 10.

It was Ok I liked the location but it wasnt what I expected by Marriott.

Positives: Location.

Negatives: Room space.

Reviewer: Not provided on Wed 19 Mar 2008 rated 10 out of 10.

Great hotel; would definitely stay there again. We both really enjoyed it.

Positives: The room was really nice, comfortable and relaxing.

Negatives: Breakfast could of been a bit better.

Reviewer: Not provided on Thu 26 Jul 2007 rated 9 out of 10.

I would highly recommend this hotel. The service and accommodations exceeded my expectations in every way.

Positives: The location was excellent. The staff was extremely helpful in every way. My family and I were extremely satisfied. The breakfast was above average!

Negatives: I cannot think of anything.

Reviewer: Not provided on Thu 05 Jul 2007 rated 9 out of 10.

I was very pleased with my stay at this hotel. I will definitely stay again in this hotel. My wife and I were very comfortable and we enjoy all the amenities. We loved the breakfast in the morning.

Positives: Very clean a lot of comfort, very attractive.

Negatives: Noisy air conditioner.

Reviewer: Not provided on Thu 05 Jul 2007 rated 10 out of 10.

All in all , great hotel, will stay again!

Positives: Hotel was very clean and comfortable just like being at home.

Negatives: Air conditioner did not cool down to what we set the thermostat down to.

Reviewer: Not provided on Thu 07 Jun 2007 rated 6 out of 10.

Location of hotel is great for activities in Brownsville or so padre island, nice clean secluded pool area with picnic area very enticing.

Positives: Pool location, kitchen area & great bedding.

Negatives: Staff was not friendly - felt like an imposition to check us in.

Reviewer: Not provided on Tue 29 May 2007 rated 9 out of 10.

It is a good hotel for all travelers. However for business travelers the location of the room is important since Internet connection is not good at all location of the hotel. Their breakfast is good and wholesome, with some variety. Need locker room service inside each room. Other wise I am satisfied both with the staff as well as the hotel.

Positives: Great service, clean.

Negatives: Did not have locker service in room, Internet connection was slow.

Reviewer: Not provided on Mon 28 May 2007 rated 10 out of 10.

The residence inn in Brownsville, Texas offers friendly service for a very comfortable stay. It is just what you need if you are on business and family friendly for a vacation with the kids. The pool and exercise rooms are clean and inviting, but if you want to get out, it is conveniently located near the mall and other shopping centers. I highly recommend this hotel.

Positives: They offered just what we needed. A large comfortable room, an excellent breakfast and internet.

Negatives: The Jacuzzi was wimpy and when I wanted to extend my stay at the same rate, I could not do it.

Reviewer: Not provided on Wed 16 May 2007 rated 10 out of 10.

It was a very leisure experience and I would recommend it to any number of people. We especially liked the fact that the hotel facility is a non-smoking facility. We would like to see other hotel facilities follow the Marriott lead.

Positives: The hotel was very accommodating in moving us when our ac did not work.

Negatives: Does not apply.

Reviewer: Not provided on Wed 18 Apr 2007 rated 10 out of 10.

Excellent facilities.

Positives: The decor was very appealing.

Negatives: The layout of the room was somewhat awkward.

Reviewer: Not provided on Thu 15 Mar 2007 rated 9 out of 10.

Clean, friendly, roomy & comfortable room, good bathroom/dressing area, fluffy towels, good mattress, secure, well-lighted, quiet, good value. But stove burners needed attention and icemaker was not working.

Positives: Roomy, good bathroom, good value.

Negatives: Icemaker not working.

Reviewer: Not provided on Thu 08 Mar 2007 rated 10 out of 10.

Awesome place clean, neat, modern, just right for my family. My four year old loved it.

Positives: Clean, modern, breakfast (hot) served.

Negatives: Need more pc. Had to wait for one to come up free.