Best Western Inn

Reviewer: Not provided on Fri 16 Sep 2011 rated 9 out of 10.

Cleanliness was apparent. Check-in was pleasant experience with knowledgeable young lady. Comfortable bed with plenty of pillows. Free newspaper. Basically, it was all as advertised.

Positives: Convenient - Clean - All basic necessities and amenities - Super shower.

Negatives: Flat screen needed tuning.

Reviewer: Not provided on Mon 07 Feb 2011 rated 9 out of 10.

Very friendly check in at the front desk. I was a bit nervous that the room might be an issue, especially with the outward facing doors, instead of hallways, etc. However, the room was very comfortable and very clean. One of the cleanest rooms I have experienced in 25 years of travel. It was warm (on a very cold night) with no draft through the door. The breakfast at the adjacent Red Room restaurant was good and the staff extra friendly.

Positives: One of, if not the cleanest, room I have ever stayed in.

Negatives: Outward facing doors picks up a good deal of noise from I-10.

Reviewer: Not provided on Wed 26 Jan 2011 rated 8 out of 10.

Nice hotel, will tell all that work for us, that have to go to Brenham about this hotel.

Positives: Location

Negatives: Not enough parking.

Reviewer: Not provided on Tue 09 Feb 2010 rated 9 out of 10.

The hotel was very nice for the amount of money. I was really surprised and enjoyed my stay. The restaurant was very good. We would definitely go back there and stay at this hotel.

Positives: The restaurant was great.

Negatives: I did not like that the bathroom is small.

Reviewer: Not provided on Tue 26 Jan 2010 rated 10 out of 10.

Had a really nice overnight stay while attending my son's high school soccer tournament. The room was very clean and quiet and the restuant next door was quaint with friendly staff.

Positives: Easy access, close to restuants and shopping areas.,

Negatives: There wasn't anything not to like.

Reviewer: Not provided on Fri 31 Oct 2008 rated 10 out of 10.

Very enjoyable, needs a continental breakfast.

Positives: Desk clerk was very helpful and courteous.

Negatives: Trying to get to hotel was confusing.

Reviewer: Not provided on Fri 26 Sep 2008 rated 10 out of 10.

This Hotel it very friendly and clean. It is great place for a family vacation. We were having a wedding in Brenham. The manager were out of her way to make sure everything was excellent.

Positives: The hotel cleaning staff was more than excellent!

Negatives: Our rental service left a set of forks at the front counter of the hotel. The hotel lost the forks. The restruant staff had picked them up.

Reviewer: Not provided on Wed 06 Aug 2008 rated 10 out of 10.

The hotel is clean, comfortable and close to the charming town of Brenham. We have stayed there four times now and always enjoy the visit. The microwave and mini fridge is a nice touch. The beds are comfortable and the pool is well kept.

Positives: Great Staff! Front desk man was awesome!

Negatives: Great place but would like a fitness center!

Reviewer: Not provided on Thu 17 Jul 2008 rated 7 out of 10.

The hotel was great for the price. The pool was clean and the kids had a fun time. The lobby was welcoming and the front desk clerk was very nice. The only big issue I had was the cobwebs all over the ceiling. It was a smoking room, we don't smoke, and the room had a dingy kind of feel. The towels seemed like they were dingy and the walls were yellow.

Positives: The pool was nice.

Negatives: The stained towels and cobwebs all over the ceiling.

Reviewer: Not provided on Thu 17 Jul 2008 rated 5 out of 10.

Basically they were understaffed and it showed.

Positives: Amenities in the lobby area and the room service (we did not use but a good feature).

Negatives: Smoky room, when we checked in the hotel clerk was unfriendly and were under staffed.

Reviewer: Not provided on Tue 08 Jul 2008 rated 9 out of 10.

Great place to stay when visiting family nearby and exceeded expectations. It was clean, quiet and had a very friendly staff. The pool was refreshing and clean. Even though it was right outside our room and very popular with the guest, we didn't hear a sound! We would stay here again when visiting if needed.

Positives: Rooms were very quiet and conducive to two very tired people being able to sleep well.

Negatives: The cleaning staff was knocking on the door at 9 am to see if we would be staying over and toilet that wouldn't flush.

Reviewer: Not provided on Thu 15 May 2008 rated 9 out of 10.

I would come back to this hotel.

Positives: The staff and the room.

Negatives: Location from City.

Reviewer: Not provided on Wed 07 May 2008 rated 8 out of 10.

A good simple hotel that fits Best Western's standards well. Helpful staff, clean rooms, convenient location right on Hwy 290.Would repeat stay if in the area.

Positives: Convenient location, front desk very helpful.

Negatives: Pool seemed poorly planned and landscaped.

Reviewer: Not provided on Mon 05 May 2008 rated 3 out of 10.

The room (handicap one, again), had a very small table and no plug-in outlets for laptop and printer and table was in front of air conditioner. Extreme noise from nearby highway came through the door because door had been repaired and wasn't seating correctly. No breakfast had to go to restaurant next door and was told to order "special for hotel guests", which costs $5.99. Will not stay here again.

Positives: The front desk was very helpful.

Negatives: Noise from highway. Not set up with workspace for business.

Reviewer: Not provided on Wed 23 Apr 2008 rated 5 out of 10.

It's great if you can get the type of room you prefer. But if you are a nonsmoker and get stuck in a smoking room, the stench is overpowering and you will be miserable. Make sure you are able to book a nonsmoking room at any cost.

Positives: The staff was very friendly.

Negatives: I was miserable and could not sleep due to the overpowering smell of cigarette smoke.

Reviewer: Not provided on Wed 26 Mar 2008 rated 8 out of 10.

Hotel adequately met our needs on a recent little family weekend get-a-way. Was satisfied with room for the amount paid. When checking in, I would request a room on the backside of the hotel, away from the feeder road noise and traffic. The restaurant next door had pretty good breakfast with friendly service. Front desk personnel not very friendly and had little advice as to dining establishments and things to do in the area. Hot tub was not working during our stay, which broke my 2 year old daughter's heart. The use of the hot tub would have greatly enhanced our stay. Overall, this was a decent place for the price paid. Of course, in small towns like Brenham, there aren't too many options to pick from!

Positives: Hotel room was as expected for price paid. Nothing fancy by any means, but certainly did the job.

Negatives: Front desk personnel not very friendly & had little advice/recommendations for the area. Stay would have been better if hot tub were working.

Reviewer: Not provided on Wed 19 Mar 2008 rated 8 out of 10.

Nice for a short stay - clean and friendly staff. Pool and hot tube both cold, they need to fix this. Great for a family stay.

Positives: Good location and safe.

Negatives: The hot tub was not heated.

Reviewer: Not provided on Tue 18 Mar 2008 rated 1 out of 10.

I called in a non-smoking room which they did confirm I was going to get and then when I got there they had 2 reservations for me, and they said that they had sold out of non-smoking and could not fix it.

Positives: Bad experience.

Negatives: Everything.

Reviewer: Not provided on Tue 04 Mar 2008 rated 5 out of 10.

Hotel was clean a lot of kids and very loud.

Positives: Good restaurant next door was good.

Negatives: Stayed under the stair in a handicap room.

Reviewer: Not provided on Wed 27 Feb 2008 rated 9 out of 10.

The hotel room was neat and clean and the stay was enjoyable. I would stay at the Best Western chain again. .

Positives: Hotel was quiet and easy to check in.

Negatives: Was not able to get a non smoking room.

Reviewer: Not provided on Thu 31 Jan 2008 rated 1 out of 10.

This hotel should not be rated 2-star. It is economy to the max. The management was unwilling to accommodate our request for a non-smoking room. The room absolutely reeked. I don't say that because we are smoke-a-phobic. My in-laws smoke and we stay with them on occasion. This room was one of the worst I've ever been in. In addition to the smoke, the room was also generally poor. I definitely do not recommend this hotel.

Positives: Nothing.

Negatives: Unwilling to accommodate non-smoking preference.