Renaissance Austin Hotel

Reviewer: Not provided on Wed 07 Sep 2011 rated 9 out of 10.

Very nice hotel but a little cold. I had a very nice room with a great view. The staff was very accommodating.

Positives: The higher rooms had really great views.

Negatives: The hotel was very cold, even uncomfortably cold.

Reviewer: Not provided on Mon 06 Jun 2011 rated 5 out of 10.

I thought that this hotel was over priced for the quality of the rooms and very small bathroom area, but the beds were comfortable and we had a huge TV in the room. One draw back was that the wall and door to the adjoining room made it possible for us to hear the guests in the next room. They had children and was a little disruptive. All of the staff that I came into contact with were very friendly and helpful.

Positives: Comfortable bed and spacious room.

Negatives: Thin walls - could hear people talking next door.

Reviewer: Not provided on Wed 08 Dec 2010 rated 8 out of 10.

I would recommend. Very nice facilities. Staff is nice and helpful. For this star rating though I would expect a small frig in the room.

Positives: Great location.

Negatives: Staff was helpful but particularly on the phone I had to wait for a long time for someone to help.

Reviewer: Not provided on Sun 26 Sep 2010 rated 10 out of 10.

One of the most beautiful hotels I've ever stayed in. I attended a work conference here and it was very professionally done, down to vegetarian friendly meals served to us for breakfast and dinner. Lovely atrium hotel, big rooms and nice restaurant. Would definitely stay here again.

Positives: Beautiful hotel, big rooms and fantastic buffet breakfast.

Negatives: Far from downtown but great if you want to be in the far NW of Austin.

Reviewer: Not provided on Mon 07 Jun 2010 rated 10 out of 10.

Exceeded our expectations. The staff was very friendly, and the location is amazing. Our room was so pretty and elegant with a view to match.

Positives: Beautiful hotel in lush, park-like setting. Great shopping and restaurants within walking distance.

Negatives: There isn't anything we did not like.

Reviewer: Not provided on Thu 20 May 2010 rated 10 out of 10.

Great Hotel for the price on Priceline. Very pleased with everything about my stay. My daughters loved it.

Positives: Beautiful.

Negatives: Nothing.

Reviewer: Not provided on Wed 19 May 2010 rated 10 out of 10.

I would highly recommend this hotel to friends. Everything was lovely. The only problem I experienced was with the waitress in the Bistro. Her English was so poor we had a problem communicating.

Positives: The bed was SO comfortable and the view was spectacular!

Negatives: The waitress in the bistro spoke broken English (Spanish).

Reviewer: Not provided on Thu 09 Apr 2009 rated 10 out of 10.

Enjoyed our stay. I would recommend the hotel to friends looking for a place in NW Austin.

Positives: Staff was very friendly and attentive.

Negatives: No phone books in room; no refrigerator in room.

Reviewer: Not provided on Sat 28 Mar 2009 rated 10 out of 10.

Friendly staff, clean, upscale, comfortable big rooms.

Positives: Availability of complimentary Wall Street Journal on weekdays.

Negatives: Air conditioning in atrium was way too cold.

Reviewer: Not provided on Wed 18 Mar 2009 rated 8 out of 10.

Very good hotel.

Positives: Very nice hotel, clean rooms and

Negatives: Noisy party in suite next to my room at 2 a.m. That took a while to quiet down.

Reviewer: Not provided on Wed 25 Feb 2009 rated 9 out of 10.

I really liked the location, amenities and overall ambiance at this hotel. It made my stay very relaxing and I loved the coffee shop in the hotel. I have already recommended this to my boss and she is staying there in the next couple of weeks.

Positives: I loved the amenities, health club, hot tub, upscale toiletries in the room, the linens.

Negatives: It was a little bit empty on the night I traveled but it was a Monday.

Reviewer: Not provided on Mon 09 Feb 2009 rated 2 out of 10.

This hotel failed on all levels.<BR/> I thought it would be on the level of a Residence Inn. I was very wrong. The hotel has virtually no ammenities at all. There is one vending machine in the small lobby. The rooms are small and the carpet looks and feels like it hasn't been cleaned in years. There is a loud wall A/C unit that struggles to keep the room cool, while blowing out pieces of black foam or dirt on the nearby floor.

Positives: The hotel is centrally located, however you will need a vehicle even if to go downtown.

Negatives: Dark and dingy hotel. Very dated feeling, no maid service, hard beds, sketchy clientle, dirty feeling.

Reviewer: Not provided on Tue 30 Dec 2008 rated 10 out of 10.

Anyone looking for a luxurious place to stay in Northwest Austin, close to upscale shopping and dining, with exceptional, friendly service will be very pleased with what this hotel has to offer.

Positives: Beautiful surroundings, spacious facility, great location close to shops and dining.

Negatives: No channel guide provided for 42 inch flat screen LG TV

Reviewer: Not provided on Mon 08 Dec 2008 rated 8 out of 10.

Very nice hotel located Austin Texas. Very good restaurants within walking distance. Hotel was very clean and attractive. Air conditioning in our room was not working properly, however, others in the group had no problem with their units. The beds were very comfortable.

Positives: Great location.

Negatives: Beautiful hotel and airconditioning did not work properly.

Reviewer: Not provided on Tue 21 Oct 2008 rated 7 out of 10.

The Renaissance Hotel in Austin, Texas, has a lot of good points. It is well situated for shopping at the Austin Arboretum. The concierge and desk staff is extremely friendly and very helpful. The room was comfortable and very well appointed. However, if the hotel was a luxury establishment, they also acted like it. Continental breakfast is expensive. Buffet breakfast closes early, limiting your options. A 10oz bottle of juice costs $4. We got a great price on the room, but the cost of other services took the savings.

Positives: Most staff was extremely friendly and helpful. The room details (curtains, countertops, etc.) were high quality!

Negatives: The hotel charged very high prices for services other hotels offer for free, such as continental breakfast.

Reviewer: Not provided on Wed 15 Oct 2008 rated 10 out of 10.

Overall this was a great experience with my two toddlers, very kid friendly and absolutely beautiful! Will definitely go again.

Positives: The staff was amazing. Very clean and welcoming!

Negatives: No complimentary breakfast, but stil other options.

Reviewer: Not provided on Wed 08 Oct 2008 rated 10 out of 10.

This hotel was going downhill for several years. However, it appears that the management has made an effort to reverse this trend. Service was good and room was clean.

Positives: It has improved over last year - clean &amp; efficient.

Negatives: Forgot to put coffee in room.

Reviewer: Not provided on Tue 07 Oct 2008 rated 10 out of 10.

This was a very nice hotel. Everyone was friendly and helpful. The hotel and rooms were very clean.

Positives: Very nice staff, clean rooms, pretty hotel.

Negatives: Room service forgot my extra plate, coffee and then forgot coffee cups.

Reviewer: Not provided on Wed 10 Sep 2008 rated 8 out of 10.

Good location. Would prefer to stay here during my future visits. One complaint, the Republican Convention was on and I was told that they would not allow for volume on the TV because of the piano player. Luckily the remaining patrons all voted for the TV over the piano. If this would not have been allowed I would never stay here again. I can't fathom the concept that piano music is more important then this country's presidential race.

Positives: Location.

Negatives: Proximity/access to covered parking.

Reviewer: Not provided on Fri 05 Sep 2008 rated 9 out of 10.

This is a very nice hotel, I strongly recommend this hotel, it is nice and quiet.

Positives: Very well located.

Negatives: No toothpaste provided.

Reviewer: Not provided on Sat 30 Aug 2008 rated 10 out of 10.

Great location, hotel and staff.

Positives: Excellent staff service.

Negatives: Limited parking.

Reviewer: Not provided on Thu 07 Aug 2008 rated 10 out of 10.

It was a wonderful hotel I loved it and the staff was really great the room was wonderful bed was very comfortable too and we had a wonderful view.

Positives: I loved the room and the hot tub.

Negatives: Nothing. I liked it all.

Reviewer: Not provided on Tue 05 Aug 2008 rated 9 out of 10.

This hotel was really very nice. It's in a great location and offers many amenities. The only drawback for business travelers has to pay a fee to access the internet from your own computer. However, I would stay here again.

Positives: Great Staff!

Negatives: Fee for internet/ WiFi.