Courtyard

Reviewer: Not provided on Tue 23 Aug 2011 rated 2 out of 10.

Our hotel stay would have been much better if the the front desk person smiled and acted friendly. She was rude and unfriendly and always acted as though she was doing us a favor by helping us. She needs some training on being welcoming especially when someone arrives from a long day of travel. A travel weary person appreciates a simple smile and a warm welcome; we got neither.

Positives: Liked the fresh water and cookies at the front desk area.

Negatives: One of the staff members was really unfriendly. She had disdain for us for some reason and acted as though we were interrupting her day.

Reviewer: Not provided on Tue 10 May 2011 rated 3 out of 10.

The room was adequate - not much more. Decor dated. Coffee pot did not work. Hot tub not working. Lobby messy. Front desk personnel not very accommodating or friendly.

Positives: Room size adequate.

Negatives: Front desk personnel unpleasant - set the tone for the stay, not very accommodating or polite.

Reviewer: Not provided on Sun 03 Apr 2011 rated 8 out of 10.

Overall good experience.

Positives: Buffet breakfast good; across Road from mall; shopping convenient.

Negatives: Breakfast wasn't free.

Reviewer: Not provided on Mon 28 Mar 2011 rated 3 out of 10.

Would not stay there again, very disappointed with for a Marriott. Star rating must of been because of name only.

Positives: Location

Negatives: Internet not working and had not been working. Older style room.

Reviewer: Not provided on Sat 05 Feb 2011 rated 6 out of 10.

Stayed at this hotel because of an ice storm. Understandably girl at front desk not happy to be there. The Bistro was cold because of storm so girl suggested To Mally's next door and walkable through courtyard.

Positives: Nice area of town.

Negatives: Front desk unfriendly. Accommodations not worth of a 3-star rating.

Reviewer: Not provided on Tue 04 Jan 2011 rated 9 out of 10.

I've stayed at this hotel several times, each time I've been satisfied. This time the only complaint I have is that the coffee maker in the room had not been cleaned before I checked in. The pool and hot tub were both working this time, and enjoyed them both. The room is comfortable enough for visiting family that lives in Abilene. I love the location. It is near several restaurants, and shopping facilities.

Positives: Love the location.

Negatives: Coffee pot was not cleaned in my room from the last person to use it - still had filter in it .

Reviewer: Not provided on Mon 06 Dec 2010 rated 3 out of 10.

This hotel was described as upscale and including a free breakfast. While the lobby has been updated and is nice, the rooms and corridors have obviously not been touched since the hotel was built. I am surprised Marriott would put their name on this hotel. The rooms with their dated hunter green palette, shabby furnishings, and cold fluorescent lighting made the hotel deserving of a name with "econo" or "budget" in the title. The breakfast buffet was essential at best and included eggs, potatoes, and cold cereal. I wouldn't recommend it.

Positives: Nice lobby.

Negatives: Basic, dated, and economy looking rooms.

Reviewer: Not provided on Sun 24 Oct 2010 rated 6 out of 10.

Okay if you're not going to do anything, but use it for sleeping. It was relatively quiet during the 6 days I was there. Nothing really wanted to spend any more time than necessary at the hotel.

Positives: It was convenient.

Negatives: The rooms were rather spartan, stark and not very attractive.

Reviewer: Not provided on Fri 22 Oct 2010 rated 9 out of 10.

The hotel needs an update. The pool towels ran out several times during my stay but every time I asked for them they were replenished within 5-10 minutes.

Positives: The staff was very friendly. They gave away free detergent for the washer.

Negatives: No breakfast
.

Reviewer: Not provided on Mon 18 Oct 2010 rated 10 out of 10.

This hotel was very clean, but was beginning to show a little age. I was pleasantly surprised to find a microwave and fridge in the room. Staff very friendly.

Positives: Great location. I did not expect the microwave and fridge.

Negatives: Hot tub temp only warm.

Reviewer: Not provided on Mon 13 Sep 2010 rated 10 out of 10.

The hotel is everything it should be. Just needs a 2010 facelift.

Positives: Location is really good. Across from a mall and theatre with plenty of restaurants in the area.

Negatives: Older style courtyard waiting for a facelift.

Reviewer: Not provided on Mon 12 Jul 2010 rated 8 out of 10.

Friendly host, big room, with<BR/>microwave and fridge.

Positives: The location was good.

Negatives: No complimentary breakfast.

Reviewer: Not provided on Tue 22 Jun 2010 rated 9 out of 10.

Clean and decent location. Pool/hot tub were close for repair - bummer. Would have been nice to know that up front.

Positives: Laundry facilities and Internet included with room price.

Negatives: Breakfast was $9.95.

Reviewer: Not provided on Tue 08 Jun 2010 rated 9 out of 10.

It was overall a nice place. Just needed some TLC in the room we got.

Positives: I enjoyed the public area for just sitting and talking.

Negatives: It was old and showed it's age. Cracked bathroom sink, stained shower curtain.

Reviewer: Not provided on Sat 01 May 2010 rated 8 out of 10.

The hotel was clean, staff was friendly and the price was good. We only stayed one night so we didn't have time to see too much of the hotel. The pool was clean but my husband wanted to use the hot tub and it was out of order.

Positives: The hotel was clean, no bed bugs and it was convenient to most everything.

Negatives: We had our grandson with us and needed an extra bed such as a hide-a-bed.

Reviewer: Not provided on Tue 27 Apr 2010 rated 8 out of 10.

This hotel is clean, the breakfast buffet is excellent and the pool is nice. Rooms are well laid out.

Positives: The location and ease of all the amenities.

Negatives: Nothing to complain about.

Reviewer: Not provided on Sun 11 Apr 2010 rated 10 out of 10.

No free breakfast for a 3 star is sad.

Positives: Helpful and friendly staff.

Negatives: No free breakfast.

Reviewer: Not provided on Thu 07 Jan 2010 rated 7 out of 10.

A little off the main routes, but a nice hotel for the price.

Positives: Nice, clean, and thanks to Priceline reasonably priced.

Negatives: Not in an easily accessible area.

Reviewer: Not provided on Wed 30 Dec 2009 rated 10 out of 10.

I would recommend this place to a friend.

Positives: Beds and pool were great.

Negatives: The hot tub was broken.

Reviewer: Not provided on Sun 20 Dec 2009 rated 9 out of 10.

Every service we received was very customer service oriented. They were friendly and knowledgeable and very willing to correct a problem we encountered. This was fixed quickly and to our satisfaction.

Positives: Very helpful with resolving a problem.

Negatives: We were on a floor with a basketball team - very noisy!

Reviewer: Not provided on Wed 09 Dec 2009 rated 10 out of 10.

I loved it.

Positives: It was clean and the girl at the front desk was nice.

Negatives: Swimming pool was closed.

Reviewer: Not provided on Sun 29 Nov 2009 rated 10 out of 10.

The receptionist was so nice and went above and beyond. great place to stay.

Positives: The staff were more helpful and friendly than any hotel ever!

Negatives: Sheets

Reviewer: Not provided on Tue 17 Nov 2009 rated 9 out of 10.

Nice hotel, friendly staff and a<BR/>good location. They have a breakfast buffet, but in my opinion it is not worth the price.

Positives: Cleanliness.

Negatives: TV

Reviewer: Not provided on Mon 26 Oct 2009 rated 10 out of 10.

We were very pleased by this hotel's cleanliness and the overall quiet factor. The staff was friendly. I would certainly book again.

Positives: Clean and welcoming.

Negatives: The one elevator.

Reviewer: Not provided on Thu 24 Sep 2009 rated 1 out of 10.

My brother was unable to watch sports in the lobby because there was a family and a sick child laying on the lobby floor with all kinds of medication on the mantel. The kids were under age and swimming in their clothes and a young girl swam in her dress. The pool area was not clean and wallpaper was stripping off the walls and there were dirty towels in the hot tub and empty soda bottles everywhere.

Positives: The hotel staff were frienly.

Negatives: The pool was filthy and the jacuzzi was like a cesspool and out of order.

Reviewer: Not provided on Sun 30 Aug 2009 rated 8 out of 10.

The hotel was very nice, helpful staff, clean, and a<BR/>good location.

Positives: Nice breakfast.

Negatives: Slightly worn, air conditioner didn't work extremely well.

Reviewer: Not provided on Tue 11 Aug 2009 rated 8 out of 10.

Hotel A-. A+ if pool worked.

Positives: Front desk. Clean room.

Negatives: Pool out of service.

Reviewer: Not provided on Mon 06 Jul 2009 rated 9 out of 10.

The hotel was a 3, the staff was friendly and helpful, the bed was comfortable and the room was updated.

Positives: The bed was comfortable and the room was updated.

Negatives: No complimentary breakfast or continental breakfast.