Holiday Inn Express

Reviewer: Not provided on Sun 18 Oct 2009 rated 5 out of 10.

Great location and facilities. Our room was a twin bed not king as asked. Bed was very uncomfortable. In general good place to stay. Breakfast was good. Coffee mediocre.

Positives: Indoor pool and hot tub. Location.

Negatives: Beds were old and worn out. Back ache.

Reviewer: Not provided on Fri 18 Sep 2009 rated 9 out of 10.

Nice location. Friendly people.

Positives: Nice free breakfast.

Negatives: Everything was okay.

Reviewer: Not provided on Mon 13 Apr 2009 rated 9 out of 10.

I was happy with my stay at the Holiday Inn Express in Pigeon Forge. The staff at the front desk was very friendly and the hotel has a good free breakfast in the mornings. The indoor pool area was nice, but the hot tub was too cold.

Positives: Good free breakfast, and very friendly staff.

Negatives: Hot tub was too cold, but indoor pool area overall was nice.

Reviewer: Not provided on Sun 22 Mar 2009 rated 9 out of 10.

The hotel overall met our needs. The hotel room was very clean and the breakfast was hot with lots of variety. The only thing that we were not satisfied with, was the pool. The pool was not the cleanest with dark dirty areas on the bottom of it. The pool also was very gritty on the bottom as you walked in it.

Positives: Great hot breakfast.

Negatives: The pool was not very clean.

Reviewer: Not provided on Tue 12 Aug 2008 rated 9 out of 10.

Overall, everything was great. The first room we went to we had issues with getting the door to unlock. We were transferred to another room and the staff was very helpful in doing so.

Positives: Staff was very helpful.

Negatives: Newly renovated but issues with door locks.

Reviewer: Not provided on Mon 11 Aug 2008 rated 8 out of 10.

This was an excellent hotel that met my needs. The rooms were clean and service and staff were great. My only complaint was at checkout there was only one person doing everything. We had a line of about 8 people needing to check out or help with other things and only one person to answer the phone, make reservations for an attraction for a guest, and to do check outs and other needs. I was second in line and I had to wait 15 minutes, not sure how long the others waited because we all got there at the same time.

Positives: Indoor pool and breakfast.

Negatives: Pool too cold and they run out of yogurt every morning and would not restock.

Reviewer: Not provided on Sun 03 Aug 2008 rated 10 out of 10.

This hotel was worth the money. The rooms were clean and quiet. The staff was friendly. The hot breakfast bar helped with our vacation budget. We would definitely choose this hotel again.

Positives: The free breakfast bar was nice. Free meal, good food.

Negatives: The heated indoor pool did not seem warm enough.

Reviewer: Not provided on Sat 02 Aug 2008 rated 8 out of 10.

Nice hotel, convenient location, comfortable bed and quiet. Only complaint would be the carpet (old and unappealing), good continental breakfast, would stay there again.

Positives: Location, quiet, comfortable.

Negatives: Carpet was old and unappealing (appeared dirty).

Reviewer: Not provided on Sat 12 Jul 2008 rated 7 out of 10.

Clean and very family friendly.

Positives: Clean.

Negatives: No access from outside.

Reviewer: Not provided on Mon 30 Jun 2008 rated 9 out of 10.

The hotel is clean the staff is courteous and very friendly. They were helpful with directions and we enjoyed our stay.

Positives: Great clean hotel and friendly staff.

Negatives: Needed more fruit for the duration of the breakfast bar.

Reviewer: Not provided on Thu 12 Jun 2008 rated 10 out of 10.

This was a very nice affordable hotel. The room was beautiful and clean. Elevators were fast. Staff was very friendly. I would stay here again and recommend to a friend.

Positives: The pool area was really nice and fun.

Negatives: The hotel needed to keep more towels at the pool area.

Reviewer: Not provided on Fri 30 May 2008 rated 9 out of 10.

It is typical of what I have learned to expect from Holiday Inn Express across many states.

Positives: Convenience to local area.

Negatives: No ice machine per floor, poor vending selections.

Reviewer: Not provided on Fri 16 May 2008 rated 10 out of 10.

This hotel was excellent in every way. The beds were so comfortable, the room was spacious, the staff went out of their way to be helpful, and their complimentary breakfast was very good. I would recommend this hotel to anyone, and if I'm ever back in Pigeon Forge, I will stay there.

Positives: The beds were luxurious!

Negatives: It was hard to find at first because it wasn't on the "strip".

Reviewer: Not provided on Wed 19 Mar 2008 rated 8 out of 10.

Good clean hotel very reasonably priced, location is great near anything you want or need.

Positives: Location, clean, updated.

Negatives: Could have hot breakfast buffet.

Reviewer: Not provided on Wed 20 Feb 2008 rated 6 out of 10.

Good hotel. Clean rooms and great staff.

Positives: Friendly staff.

Negatives: The floor we stayed on was under construction and the hotel is right next to a cemetery.

Reviewer: Not provided on Fri 04 Jan 2008 rated 7 out of 10.

Nice hotel, only problem is the heat setting on the hot heater.

Positives: Friendly staff, clean rooms.

Negatives: No hot water.

Reviewer: Not provided on Thu 03 Jan 2008 rated 5 out of 10.

NA.

Positives: Staff.

Negatives: No fitness room.

Reviewer: Not provided on Thu 03 Jan 2008 rated 6 out of 10.

I was disappointed that the overall appearance, rooms, etc. were not up to my standard for a 3 star hotel. I would not stay there again with there being lots of other places just as reasonably priced to stay.

Positives: Continental breakfast was nice.

Negatives: Beds were not comfortable. Rooms needed to be upgraded.