Family Inns Of America - Twin Malls
Pigeon Forge, Tennessee
Family Inns Of America - Twin Malls is a hotel located in Pigeon Forge.
Family Inns of America-Twin Malls in a 58 room, seven story hotel located in action packed Pigeon Forge and at the foothills of the Great Smoky Mountains National Park. We are close to the main entrance of Dollywood Amusement Park, Ogles Water Park, and Dixie Stampede. We offer a 24 hour front desk, free continental breakfast, trolley stop, wake up service, color televisions with remote, free satellite television with HBO, balconies, complimentary newspaper, direct dial telephones, non-smoking rooms, fireplaces, jacuzzi suites, in-room controlled heaters and air conditioners, microwaves and refrigerators, kitchenettes, elevators, indoor heated pool, and free parking. From the Family Inns of America-Twin Malls, you can walk to attractions, restaurants, and outlet shopping. We are also just down the street from the Convention Center.
Nearby restaurants include Margaritaville - Pigeon Forge, Geno's Pizza, Marco’s Pizza, and Timberwood Grill.
Pigeon Forge, Tennessee, 37863 USA
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Family Inns Of America - Twin Malls reviews
Rated 4 out of 10 with 3 reviews
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Reviewer: Not provided on Sat 16 Jun 2007 rated 1 out of 10.
We just returned from our vacation and I had to let everyone know what a horrible hotel and staff this is. We went to our room and quickly realized that only one bedroom had any heat or air. The other didn't even have a single vent or fan. With a two bedroom suite, aren't you expected to be able to sleep with the doors closed for privacy? The staff sent up a $5 box fan and expected it to be OK. The bathroom had mildew stains on the walls and ceiling and the whole place smelled like a wet dog. We had to move a chair to open the sleeper sofa and found molded Doritos underneath. As for the stains on the beds, well we slept onto of all the sheets.
Positives: Nothing.
Negatives: Everything.
Reviewer: Not provided on Thu 29 Jun 2006 rated 4 out of 10.
Over all, the motel was fine, but for weary travelers with older and younger people not accommodating with towel, cups, coffee in room by second night, had to go find items.
Positives: Location was good, price was reasonable, and good air conditioner.
Negatives: Parking was terrible. Wanted to clean the room at 8 am refused, so the room was taken care of.
Reviewer: Not provided on Wed 22 Feb 2006 rated 8 out of 10.
Also seemed to be understaffed.
Positives: Large room.
Negatives: Requested non-smoking room however very strong cigarette odor.
Amenities
120 AC. 24-hour front desk. Accessible facilities. Airline desk. BBQ/Picnic area. Beauty shop/salon. Boutiques/stores. Bus parking. Coffee shop. Coin operated laundry. Complimentary in-room coffee or tea. Conference facilities. Currency exchange. Doctor on call. Driving range. Drugstore/pharmacy. Elevators. Florist. Full service housekeeping. Game room. Gift/News stand. Golf. Handicap rooms. Heated pool. Jogging track. Kennels. Pets allowed. Playground. Restaurant. Safe deposit box. Solarium. Wakeup service.
Location details / directions
Principal Airport: McGhee Tyson TYS 38 miles, Dollywood Amusement Park 3 miles, Great Smokey National Monument Park 5 miles, NASCAR Speedpark 3 miles, Ogles Waterpark is Nearby, Ripley's Aquarium 8 miles
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