Holiday Inn Pigeon Forge

Reviewer: Not provided on Fri 09 Sep 2011 rated 7 out of 10.

Over all a nice hotel with a very nice pool. Great location in Pigeon forge. I would stay there again. The only problem was the room had a musty smell and the heater caught dust on fire and pour smoke into the room but they immediately moved us to another room that did not have any problems.

Positives: Good location, pool.

Negatives: Price for room, the room had a musty odor.

Reviewer: Not provided on Mon 08 Aug 2011 rated 10 out of 10.

This hotel is quite impressive. The rooms were very clean and the staff was courteous. Our refrigerator was malfunctioning and it was fixed promptly the next morning.

Positives: Beautiful hotel with an excellent location! An undiscovered gem!

Negatives: N/A

Reviewer: Not provided on Mon 01 Aug 2011 rated 9 out of 10.

Clean hotel with a fantastic staff. The hotel restaurant was a pleasant surprise with food quality that was superior to the tourist restaurants in the area. Decent food is hard to come by in the Gatlinburg and Pigeon Forge areas unfortunately as they seem more concerned about moving customers rather than presenting decent food. Our room's bathroom needed some repairs as the fiberglass bathtub was cracked. The hotel pool is indoors and fairly large. Though we didn't swim there, it looked like a nice place to keep the kids occupied for a while.

Positives: Staff was fantastic.

Negatives: Although the hotel and rooms had been updated, it was obvious it was an older building.

Reviewer: Not provided on Sat 09 Jul 2011 rated 10 out of 10.

My spouse and I really enjoyed our stay. We were very impressed with the hotel. It exceeded our expectations.

Positives: Decor was great and modern. Front desk staff very friendly.

Negatives: The air conditioning in our room did not work well.

Reviewer: Not provided on Sat 14 May 2011 rated 10 out of 10.

This hotel is great if you are traveling to Gatlinburg, TN but also want to explore Pigeon Forge. The location is great, near the border of Gatlinburg and Pigeon Forge. It is very clean and comfortable. 100% non-smoking and it felt pretty new. Much better than the other hotel/motels that we saw out there.

Positives: Overall it felt very clean. It was 100% non-smoking and the staff was extremely friendly.

Negatives: It was pretty good. I cannot complain.

Reviewer: Not provided on Thu 14 Apr 2011 rated 9 out of 10.

The hotel was very nicely situated off of the main road. The lobby was very impressive and the swimming area was very nice and clean. The room, however, was not as clean and attractive as it could have been with the impression you got as you walk in the front door. It wasn't a terrible experience, it just could have been better. Overall we were treated kindly, and the room was comfortable.

Positives: Very good first impression by the lobby, swimming area was very nice.

Negatives: The rooms could have been cleaner.

Reviewer: Not provided on Mon 07 Feb 2011 rated 8 out of 10.

Great place to spend a weekend.

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Positives: Nice Staff.

Negatives: Room funiture dated, interior was decent butcould use remodeling.

Reviewer: Not provided on Thu 02 Dec 2010 rated 8 out of 10.

The hotel has a great lobby and pool area. The rooms were very clean and nice. The only downfall was the beds were hard as a rock. I would compare it to sleeping on a kitchen table.

Positives: Rooms were very clean.

Negatives: The beds were extremely hard.

Reviewer: Not provided on Wed 01 Dec 2010 rated 10 out of 10.

We visit the area 2 or 3 times a year and will definately stay here again.

Positives: Priceline price, convenient, comfortable, and quality for $.

Negatives: Breakfast was not included. No flat screen TV.

Reviewer: Not provided on Fri 26 Nov 2010 rated 7 out of 10.

OK for the price of 65.00 a night, it was clean and remodeled a few years ago, need a free breakfast and it would be perfect.

Positives: OK price for the room we stayed In.

Negatives: No free breakfast.

Reviewer: Not provided on Tue 26 Oct 2010 rated 5 out of 10.

All the nice parts are the public areas. The rooms are just average. Wall paper was peeling in bathroom, trim missing from bottom of doors. New bedding but the mattresses felt old &amp; uncomfortable.

Positives: Nice location, Wonderful pool area.

Negatives: Details in room disappointing.

Reviewer: Not provided on Thu 21 Oct 2010 rated 2 out of 10.

Mini frig was broke, I put on Disney for my kids and when I came out all I heard was for <BR/>this and for that it was on spike the TV stations were listed wrong on paperwork. AC didn't work right.

Positives: The repair man came to the room quick.

Negatives: Old TV's and ac not working right.

Reviewer: Not provided on Thu 20 May 2010 rated 8 out of 10.

The hotel is very big and very well laid out, the halls are very wide. Hotel has about anything you need.

Positives: Location.

Negatives: The beds are very small and the internet is very poor.

Reviewer: Not provided on Wed 24 Feb 2010 rated 9 out of 10.

I loved the hotel and would go back there again. The rooms were very nice.

Positives: Very clean and the bed was great - slept very well.

Negatives: Breakfast buffet, all the food was not even warm and need an updated television.

Reviewer: Not provided on Thu 21 Jan 2010 rated 8 out of 10.

Hotel was clean and nice. Staff was friendly.

Positives: Location was good and it had an indoor pool and hot tub.

Negatives: Large group on 4th floor with loud music until 5 am. They did give us another room on 1st floor though without any problems.

Reviewer: Not provided on Sat 10 Oct 2009 rated 10 out of 10.

This hotel is equipped with everything you need: in-room microwave, fridge, & coffeepot, spacious rooms, courteous and helpful staff, coffee in the lobby in the mornings, daily newspaper, business office, restaurant on-site, vending machines, laundry room, game room, pool with waterfall, exercise room, along with a very welcoming lobby and atmosphere. We stayed for a week and thought the location of the hotel was just perfect. It is very close to all the attractions, but still somewhat out of the hustle and bustle. It sets back a little bit from the road, so you might miss the entrance the first time. My family had a great trip and would definitely stay here again!

Positives: Loved the complimentary coffee/tea in the lobby each morning.

Negatives: Hotel entrance a little difficult to find.

Reviewer: Not provided on Tue 11 Nov 2008 rated 9 out of 10.

The hotel was under construction, which was almost complete during our stay. The staff was friendly and the room was great. Everything was new in the room with the exception of the bathroom shower curtain which is easily fixed. Very nice hotel, located centrally and easy to find.

Positives: The furniture and furnishings in the room were brand new.

Negatives: While the furnishings were new, the shower curtain was not and smelled sour.

Reviewer: Not provided on Tue 04 Nov 2008 rated 10 out of 10.

Good place to stay. Great location. Construction still going on even though sign in lobby says will open October 2008.

Positives: Good locations, friendly staff, clean rooms.

Negatives: Construction work still going on. Lobby area, registration area look terrible. Had serious doubts and anxiety when checking in, but our stay was great.

Reviewer: Not provided on Tue 21 Oct 2008 rated 8 out of 10.

It will be great, when construction is complete.

Positives: It is quiet off the highway.

Negatives: Construction going on.

Reviewer: Not provided on Thu 02 Oct 2008 rated 3 out of 10.

I was happy to have a place to lay my head<BR/>at <BR/>night but with it being under construction it was just horrible. Men working outside your window. Lots of noises and half the time your key wouldn't even work to get you in your room. So having to keep going up and down to the front desk was no fun.

Positives: Just happy the pool was open still.

Negatives: It was a complete mess and everything was closed off.

Reviewer: Not provided on Fri 12 Sep 2008 rated 4 out of 10.

This hotel should have been remodeled years ago! Very dated to the 70's. I wish if a hotel was undergoing renovation you would not use them as part of the offering. Dirty, dusty, felt like bugs in the room and very creepy.

Positives: Game room was nice & renovated.

Negatives: Under construction, old, smelled old felt unclean in the room.

Reviewer: Not provided on Sun 07 Sep 2008 rated 10 out of 10.

The staff was excellent, room was clean, it was a great place to stay it was convenient to everything.

Positives: The staff was very polite and friendly.

Negatives: Was under construction.

Reviewer: Not provided on Fri 29 Aug 2008 rated 10 out of 10.

Hotel is currently undergoing extensive updates and expansion. All facilities are open, and room have been completed - beautiful renovation! Staff goes to great lengths to make guests welcome during construction. Great job!

Positives: Great location - beautiful pool with waterfall - rooms currently being upgraded & updated.

Negatives: Entrance during construction a little tricky, but well marked.

Reviewer: Not provided on Mon 25 Aug 2008 rated 5 out of 10.

This hotel is undergoing major renovations.

Positives: Helpful, friendly staff.

Negatives: Undergoing major renovations.

Reviewer: Not provided on Sun 24 Aug 2008 rated 2 out of 10.

The hotel was under major construction. It was rather dangerous in some areas of the hotel for the smaller kids. Was not worth the price. Disappointed.

Positives: Was close to the attraction we attended during the day.

Negatives: Was not kid friendly. To much construction was going on.

Reviewer: Not provided on Fri 15 Aug 2008 rated 3 out of 10.

It will eventually be nice when the renovations are complete. It is conveniently located for the Pigeon Forge attractions as well as those in Gatlinburg.

Positives: The staff was helpful and apologetic for the conditions.

Negatives: The hotel was under construction, but it will eventually be very nice.

Reviewer: Not provided on Sat 09 Aug 2008 rated 8 out of 10.

I didn't realize that the hotel was adding and renovating rooms until we arrived. It wasn't too bad but the dust wreaked havoc on my wife's sinuses. The staff was friendly enough and made a reasonable attempt to make us comfortable. They gave us a choice of a King size bed or 2 doubles. It didn't dawn on me that the doubles were smaller than 2 queens until I got to the room (most places actually give you 2 queen size) so that was kind of awkward but the beds were comfortable. The indoor pool was nice and the breakfast would rival a Shoney's breakfast buffet, but I think that was only because the dining room was closed for remodeling. Not my best experience but not my worst either. Once the remodeling is done, it will probably be a nice place to stay. Better than a lot of other Holiday Inns.

Positives: Friendly staff, indoor pool & spa, great breakfast.

Negatives: Under construction/renovation.

Reviewer: Not provided on Fri 01 Aug 2008 rated 4 out of 10.

It will probably be a nice hotel when the construction is finished but I would not recommend it to anyone. I was really disappointed with the quality of the room.

Positives: The Staff was very friendly and helpful.

Negatives: We were located on the 5th floor, no ice machine, hard to find room, quality of room as way below what I expected.

Reviewer: Not provided on Wed 30 Jul 2008 rated 6 out of 10.

The hotel was being remodeled.

Positives: The rooms were already being remodeled.

Negatives: We called and had them set us up with a king size bed and when got there they did not have one.

Reviewer: Not provided on Thu 17 Jul 2008 rated 5 out of 10.

The hotel was in the middle of serious remodeling. It will be nice once complete, but I felt it was really in bad shape to try to accommodate customers. I don't see how it wasn't a safety hazard. The food in the restaurant was good, but it was in a temporary location and ice was not available and a credit card machine was not set-up at the time (unfortunately we didn't know until it was time to pay). The hotel is in a good location, close enough to areas to walk to. It will be nice once construction is complete.

Positives: The hotel was under construction due to remodeling. Will be nice once complete, but at the time it was really torn up.

Negatives: A worker in the restaurant chastised another worker in front of customers.

Reviewer: Not provided on Fri 11 Jul 2008 rated 8 out of 10.

A nice place to stay. Very well located - some trouble with emergency alarm because of remodeling.

Positives: Location.

Negatives: Areas under construction.

Reviewer: Not provided on Thu 10 Jul 2008 rated 6 out of 10.

Our stay was a pleasant stay despite construction work being preformed at the site. They staff was helpful and knowledgeable of all the local area attractions. We defiantly would consider staying at this same hotel again on future visits.

Positives: Convenient location to all attractions.

Negatives: At the time of our stay the motel was under renovation construction which caused some discomfort.

Reviewer: Not provided on Wed 09 Jul 2008 rated 2 out of 10.

Until all of the construction is complete I would not recommend this hotel. It was very hot in the room. We left a day early because we could not sleep.

Positives: The pool stayed open late.

Negatives: Room hot; construction everywhere.