DoubleTree by Hilton

Reviewer: Not provided on Mon 05 Sep 2011 rated 7 out of 10.

Clean, won't stay there again.

Positives: Close to LP Stadium.

Negatives: Rude staff and no attention to detail when charging, initially denied free breakfast that I paid for.

Reviewer: Not provided on Sun 24 Jul 2011 rated 3 out of 10.

I can imagine that most people would have a lovely experience here; I'm usually easy to please, but the noise in the hallways didn't stop; perhaps patrons were visiting the tourist parts of Nashville and coming home at various hours of the early morning, but it would be so nice if there was some way to remind them that others were trying to sleep. The noise was more of an issue than the cockroach, but after a bad night's sleep, this did not make me feel good.

Positives: People who worked at the hotel were wonderful, sympathetic, courteous.

Negatives: 2" cockroach crawled across my foot in bathroom; unbelievable amount of noise in hallways between 12-2:00am.

Reviewer: Not provided on Sun 03 Jul 2011 rated 8 out of 10.

The room was okay, but not near as nice as many.

Positives: Near downtown

Negatives: $26 a night required valet parking!!

Reviewer: Not provided on Fri 03 Jun 2011 rated 7 out of 10.

Staff was excellent.

Positives: Extremely friendly and helpful staff.

Negatives: Room appeared clean but bathroom sink contained a hand towel - suspect was dropped by housekeeping. A little unsettling - was it really cleaned.

Reviewer: Not provided on Fri 13 May 2011 rated 9 out of 10.

Nice atmosphere and friendly staff.

Positives: Pretty room and walking distance to many places to eat and shop.

Negatives: The valet rolled down my car window and it would not roll up again.

Reviewer: Not provided on Thu 05 May 2011 rated 9 out of 10.

The hotel was nice and we would like to stay again with the option to upgrade to a king size bed room with breakfast vouchers.

Positives: The location in downtown Nashville was nice and easy to find with GPS. The room was clean and comfortable.

Negatives: The room was small and we would've preferred a king size bed instead of a double beds.There was an electrical outlet w/o a cover plate.

Reviewer: Not provided on Fri 15 Apr 2011 rated 8 out of 10.

Accommodating staff.

Positives: Attractive room with convenient location.

Negatives: Non-smoking room preference not available at check in. Lacking Attention to room maintenance details.

Reviewer: Not provided on Fri 15 Apr 2011 rated 9 out of 10.

We really enjoyed our stay at the Doubletree. It was everything we had expected and more and then the night before we were to check out I looked above my head in the bathroom and on the ceiling there were a couple of drips of water and some very green mold. No wonder we were having allergy problems and blaming it on a change in location. I took pictures and we told them on the way out the next day.

Positives: We had a wall of windows in our room that overlooked the main street very cool.

Negatives: When the valets are busy they don't want to work with you. Only one customer at a time.

Reviewer: Not provided on Thu 07 Apr 2011 rated 10 out of 10.

Staff was friendly and helpful. I only ate breakfast buffet, but it was very good and free. My room was very clean. Everything worked without a hitch. The bed was even comfortable and I slept very well which is extremely rare.

Positives: valet parking on site garage. Restaurant on site. Free breakfast with stay. Close proximity to nightlife. Very clean room with later check out than mos

Negatives: Price of room. price of onsite parking.

Reviewer: Not provided on Mon 21 Feb 2011 rated 10 out of 10.

We had a great time as the hotel was centrally located to areas we wanted to visit (music bars, Country Music Hall of Fame, arena, etc.). The staff was helpful who gave us ideas of where to visit and local eateries.

Positives: The concierge was extremely helpful and attentive nothing places to go and eat. Hotel convenient and clean.

Negatives: No problems.

Reviewer: Not provided on Sun 20 Feb 2011 rated 8 out of 10.

Perfect for the price we paid. We were given cookies at check-in, and we were able to check in 4 hours ahead of check-in time. Room was clean and neat; however, minor upgrades/repairs needed such as wallpaper peeling, and other minor things like that.

Positives: Nice to be able to walk to everything downtown.

Negatives: Needs some minor repairs.

Reviewer: Not provided on Wed 01 Dec 2010 rated 10 out of 10.

Very comfortable rooms, friendly staff, convenient location to event we were attending, we recommend the Doubletree Hotel Nashville!

Positives: Loved the breakfast buffet and the free cookies!

Negatives: Would have preferred a complimentary breakfast, but it was worth the price.

Reviewer: Not provided on Mon 29 Nov 2010 rated 10 out of 10.

Great location for getting to shows and honky tonks downtown. Clean and updated hotel.

Positives: Location was perfect for downtown activities.

Negatives: Charge for parking.

Reviewer: Not provided on Mon 20 Sep 2010 rated 9 out of 10.

My only problem was the Internet connection: Sure it was complimentary, but you had to use an Ethernet cable (which means that if there was more than one person to a room only one could be on the web at any one time) and the speed was kind of sad: 10mbps.

Positives: Hotel was beautiful and well kept, staff friendly and accommodating.

Negatives: Internet not wireless, and only at 10mbps speed!

Reviewer: Not provided on Sun 12 Sep 2010 rated 10 out of 10.

Great stay and great price.

Positives: Everyone was friendly, felt safe, & clean.

Negatives: Charge for WiFi, could not hook up WiFi.

Reviewer: Not provided on Tue 31 Aug 2010 rated 10 out of 10.

The level of customer service and the overall appearance / decor really exceeded my expectations.

Positives: Outstanding service!

Negatives: Valet parking service was very good but a bit expensive

Reviewer: Not provided on Fri 20 Aug 2010 rated 9 out of 10.

Beautiful hotel in downtown Nashville, close to tourist attractions and business meeting areas.

Positives: Very friendly staff.

Negatives: Parking.

Reviewer: Not provided on Sun 15 Aug 2010 rated 10 out of 10.

This hotel was great! A friend and I went to Nashville for a night on the town, the hotel was much more than we expected it was so nice and the staff was great, including the complimentry shuttle the hotel provided for us! Would for sure stay her again!

Positives: The location and the shuttles that were provided and the staff were way above average!.

Negatives: The bathroom door handle did not work properly and there was a peice of wall paper that was peeled.

Reviewer: Not provided on Fri 30 Jul 2010 rated 1 out of 10.

The hotel had no place to park and forced to use very expensive parking facility. The hotel does not have computer information.

Positives: AC only!

Negatives: Double charged and tried to charge incidentals had to stop credit card.

Reviewer: Not provided on Fri 02 Jul 2010 rated 1 out of 10.

This is the nastiness of hotel I have ever stayed in. Lobby was nice but as soon as you stepped off the elevator, the whole floor stunk. The rooms were awful and my clothes reeked of smoke.

Positives: Location.

Negatives: Awful smoke smell, unfriendly staff, nasty rooms and just awful.

Reviewer: Not provided on Sun 18 Apr 2010 rated 10 out of 10.

I would recommend this hotel as a wonderful place to stay that is family friendly and in an excellent location, close to downtown sites and places to eat and close to the convention center without the crowd.

Positives: Immediate, friendly and courteous welcome from staff and continued friendliness and helpful throughout stay.

Negatives: Air in the room was a little stuffy.

Reviewer: Not provided on Wed 16 Sep 2009 rated 9 out of 10.

If you have business or activities planned down town this is a wonderful hotel. Very nice, clean stay, staff not very helpful in assisting with getting around. Valets are not helpful at all for 24.00 per night. Room very nice and clean. Plenty of space for my family of 4. You can hear rooms around you. Lovely pool.

Positives: Convenient location. In town, for concert blocks away and were able to walk.

Negatives: Parking. We paid to valet 24.00 per night.

Reviewer: Not provided on Wed 09 Sep 2009 rated 7 out of 10.

I knew about $24/day to park so that was not a surprise no self-parking allowed. $12 breakfast buffet was not much better than the free buffet at Hyatt Place, etc. No Wi-Fi in rooms, wired only $10/day. $1 paper delivery fee if you want it or not! The dining room charges serious-food prices for heat n eat. Major ceiling water damage in the bathroom. Paper-thin doors.

Positives: The front desk person saved a really bad review.

Negatives: Check the reviews be forewarned they nickel-and-dime you to death.

Reviewer: Not provided on Sun 30 Aug 2009 rated 9 out of 10.

A nice clean place to stay, and convenient to Nashville downtown locations( about 15 minute walk to Broadway).

Positives: Friendly staff and a convenient location.

Negatives: Internet service in lobby was not great, but was usable.

Reviewer: Not provided on Tue 04 Aug 2009 rated 5 out of 10.

This hotel was extremely noisy. Parking is both expensive and inconvient. Everything in the hotel cost money. Very,very expensive for a half decent hotel. Rooms smelled musty. Also partying on the floor kept me up all night. I was totally miserable and could not wait to get home. My room was change after constant complaints about the noise the 5th day of my 6 day stay. Never again will I rent a suite from them,

Positives: Close to Vanderbilt. Which was my reason for staying there.

Negatives: Valet parking too expensive,so your other option is a parking grage acroo the street and also pricey. Too noisy.

Reviewer: Not provided on Fri 20 Mar 2009 rated 5 out of 10.

Dated hotel requiring difficult downhill/uphill walking to restaurants/events.Walking into entrance met by steps up to lobby with no signage there's an elevator. Traveling with elderly father, this was not a good experience.

Positives: Driver of shuttle bus went out of way to help us when rest of hotel staff did not.

Negatives: Very rude desk manager that did not want to fix their mistake.

Reviewer: Not provided on Mon 05 Jan 2009 rated 10 out of 10.

We stayed at the hotel for New Years Eve 08' and was very happy with everything. The staff was extremely friendly, valet service ran smoothly, housekeeping was very prompt in brining extra towels, and the ceasar shrimp salad from room service was actually the best salad I have ever had! We will definitely be returning back!

Positives: The hotel staff was awesome!

Negatives: Nothing negative to say!

Reviewer: Not provided on Mon 29 Dec 2008 rated 10 out of 10.

Very nice, very friendly people and just a few blocks from everything. Walking distance. They will park your car for you and you walk everywhere. Its cheaper than the parking garage.

Positives: It was very clean. The workers were all very nice. You just don't see too many nice people anymore, was very good to see that.

Negatives: The only thing was construction across the street that started early, but I wanted to get up early anyway and go shopping. No problem.

Reviewer: Not provided on Thu 02 Oct 2008 rated 3 out of 10.

I would say for the money that I spent I would never do this with this pictular hotel. I was offered 2 complimentary breakfast.

Positives: The room was nice but if you looked under the beds they are not clean. You should have a clean room.

Negatives: I had a very special night planned for my husband's birthday, I used the hotel iron and it ruined my shirt which ruined my night.

Reviewer: Not provided on Wed 03 Sep 2008 rated 5 out of 10.

Overpriced! The price did not include parking nor breakfast. The room was clean and the bed was great, however I felt the stay was overpriced.

Positives: The bed was excellent.

Negatives: For the price, I thing breakfast and parking should have been included.

Reviewer: Not provided on Wed 23 Apr 2008 rated 2 out of 10.

Very disappointed. Hotel staff was rude. The elevator broke and we were stuck inside for over 15 minutes, and then not even offered an apology afterwards. I will not stay at this hotel again!!

Positives: The hotel was very clean.

Negatives: We got stuck in the elevator for over 15 minutes! Valet service damaged our car.

Reviewer: Not provided on Wed 23 Jan 2008 rated 8 out of 10.

Good quality hotel - as expected for Downtown location & price level. Rooms/ bath-rooms smaller than average, but adequate and good quality. (At the time of our stay there was remodeling going on in the public areas so dusty, particularly in basement parking lot.)

Positives: Location, city centre down-town. Relatively small rooms / bathrooms - but well appointed.

Negatives: It was undergoing significant re-modeling in public areas at the time.

Reviewer: Not provided on Fri 04 Jan 2008 rated 10 out of 10.

The hotel was great, just what I would expect. One suggestion is that you should give a clue in to the hotel tax and surcharges. .

Positives: Location.

Negatives: Nothing.

Reviewer: Not provided on Fri 14 Dec 2007 rated 5 out of 10.

Overall hotel was nice, the only real problem I had was the parking situation. No self park and the attendants were hideously slow about parking and retrieving cars, had to wait for over 35 mins to get parked and over an hour to retrieve my vehicle.

Positives: Rooms were nice and in a good location for going to LP Field or Downtown.

Negatives: The parking was awful, had to wait for over an hour to get my car to leave very displeased.

Reviewer: Not provided on Tue 23 Oct 2007 rated 9 out of 10.

Overall a good experience. We usually stay in a cabin or condo when we visit Estes Park, this is our first hotel experience. It saved us a lot of money as opposed to the cabin and condo rate. We decided to give this a try as we don't use the kitchen much anyway. A microwave and mini fridge would have been nice.

Positives: Overall it was a good.

Negatives: Housekeeping needs to pay attention to the area around the toilet and under the bed. Both had a former guest pills around them.

Reviewer: Not provided on Wed 17 Oct 2007 rated 9 out of 10.

For a one night stay this hotel was very nice and did have a very helpful staff with all aspects of the trip. The staff did strive to answer every question and assist in every manner of the trip. I would have liked to have been a little closer to all of the downtown activity, but there was a shuttle service available through the hotel. Overall, I expected a little more out of the rooms, but they were clean and tidy and included most features you would expect. The hotel also had the added bonus of a star bucks in the lobby and a bar for a great comfy spot. Overall this was a very nice hotel.

Positives: Helpfulness of staff and willingness to assist in reservations, directions, etc.

Negatives: It was not in the most premier location to all downtown activity.

Reviewer: Not provided on Sat 23 Jun 2007 rated 10 out of 10.

The doubletree Nashville is in the middle of downtown Nashville, and is very convenient to a great number of attractions. The hotel restaurant and lounge are very nice, though expensive, so beware. The valet parking service was a fantastic feature (twenty dollars a day, with in and out privileges). The room we had was spacious and very nice and clean. I found a few marks on the walls in various places, but am barely noticeable and did not affect our experienced. The service of the hotel was great and responsive to all our needs. A great overall experience!

Positives: The valet parking was very convenient.

Negatives: The room had a few marks on the wall that looked bad.

Reviewer: Not provided on Tue 05 Jun 2007 rated 8 out of 10.

The hotel was very nice. The only problem was the elevators&

Positives: The location.

Negatives: Elevators did not work.

Reviewer: Not provided on Mon 26 Feb 2007 rated 1 out of 10.

Never ever stay here unless you are a drunk college kid. They let them have the run of the party because they were there was a convention and they were part of it. I never got to sleep before 4:30 and even heard one case of "date rape" in the making. Spare yourself because the front desk does not exist after 10pm and security does not even bother to check into complaints. Never ever stay here.

Positives: Room maintenance was excellent.

Negatives: Seems to be a haven for drunk college kids.