SpringHill Suites

Reviewer: Not provided on Wed 03 Feb 2010 rated 9 out of 10.

We enjoyed our stay. The hotel was very clean and the staff was extremely courteous and helpful. We only had a few requests while visiting, but they met those requests with efficiency and a smile. The room was a surprise. It was bigger than expected. It looked more like a condo room than a hotel. A+ in my book.

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Positives: The hotel was terrific. Great staff, clean, efficient.

Negatives: No problems.

Reviewer: Not provided on Wed 30 Sep 2009 rated 9 out of 10.

Spring Hill Suites Nashville Metro is ideal for both business and leisure travelers. The property was very clean, secure, with an extremely friendly staff. We were within 10 minutes of the Downtown entertainment district. The property exceeded our expectations, I'd definitely stay there again.

Positives: Clean, spacious room, nice furnishings, nice public spaces, and friendly staff.

Negatives: Bathroom was slightly dated, but clean and functional.

Reviewer: Not provided on Tue 22 Sep 2009 rated 8 out of 10.

Beautiful, clean rooms, quiet and cozy hotel. Great breakfast and free Wi-Fi!

Positives: Rooms were beautifully decorated, cozy, and almost presidential. Reminded me of a recent stay in London.

Negatives: The sign in policy to charge and put a hold on debit cards for incidentals. Untrained staff when it comes to answering customer questions.

Reviewer: Not provided on Wed 03 Jun 2009 rated 8 out of 10.

Overall, I thought it was a fine hotel. It isn't romantic. It isn't high-end. However, it is a safe, relatively clean place to stay. Everyone was extremely friendly. It was a great hotel to stay in since I was on a budget and in town for an event.

Positives: There was a lady on the hotel staff that was so sweet. She always smiled and said hello to me. She welcomed me back to TN. The staff was impressive.

Negatives: Sort of a moldy smell in the room.

Reviewer: Not provided on Tue 02 Sep 2008 rated 9 out of 10.

Our hotel was easy to get into and out of. We were greeted by a friendly staff who accommodated our needs. The rooms were clean and inviting, and the beds were wonderful! The complimentary continental breakfast was delicious, and check out was late!

Positives: Check out at 12, clean, good beds!

Negatives: Need more elevators.

Reviewer: Not provided on Sun 24 Aug 2008 rated 9 out of 10.

This hotel was an excellent value for the star level. I was very pleased at the size of the room and the comfortable beds.

Positives: Great value for the money.

Negatives: No DVD or VCR player.

Reviewer: Not provided on Thu 21 Aug 2008 rated 10 out of 10.

Everyone was nice and breakfast was very good.

Positives: The room met all my expectations and more.

Negatives: Nothing.

Reviewer: Not provided on Tue 19 Aug 2008 rated 8 out of 10.

While the space was great and perfect for my needs, the lobby was extremely noisy at all times, the desk staff was attentive but unprofessional and it was very dark in the parking lot. Dangerous.

Positives: The room space was very well laid out.

Negatives: There was an air of unprofessionalism about the whole affair.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

Very clean accommodations, staff very helpful; nice spacious room.

Positives: Price, cleanliness, two rooms, two TVs.

Negatives: No restaurant.

Reviewer: Not provided on Thu 07 Aug 2008 rated 6 out of 10.

Overall, the stay was fine. Staff is excellent and helpful.

Positives: Staff was very friendly.

Negatives: Location is bad. "Clean" towels had hair on them.

Reviewer: Not provided on Tue 05 Aug 2008 rated 6 out of 10.

Free breakfast, friendly staff, and large rooms are the pluses. Location is not great, wanted to be more downtown.

Positives: Staff was excellent.

Negatives: The hotel was somewhat clean, hair on towels (I'm assuming from maids).

Reviewer: Not provided on Sat 31 May 2008 rated 9 out of 10.

The overall looks and cleanness of this hotel is great and the breakfast was good. For a couple of or group Grits would have been good, but there was enough of other things. The hot tub was nice and the staff was friendly and helpful.

Positives: The staff helped us with transportation to downtown and things to see.

Negatives: The bathtub drain did not work when we got there and it did not get fixed until the second day, then worked fine.

Reviewer: Not provided on Thu 29 May 2008 rated 8 out of 10.

This was an awesome hotel. The bed in the suites folds out, so three can stay comfortably in a room. It was very safe and clean, and I was happy to have access to a treadmill.

Positives: The staff was great; I liked the gym and pool.

Negatives: Not enough elevators, not a very convenient location.

Reviewer: Not provided on Tue 27 May 2008 rated 7 out of 10.

Great hotel but a little further from Downtown then I wanted.

Positives: Big room, clean.

Negatives: Thin walls.

Reviewer: Not provided on Mon 26 May 2008 rated 8 out of 10.

If you're a non-smoker, everything is fine. However, if you do smoke find other accommodations unless you don't mind stepping outside.

Positives: 100% Non Smoking.

Negatives: 100% Non Smoking.

Reviewer: Not provided on Mon 26 May 2008 rated 8 out of 10.

For the short time that I was actually at the hotel the staff was very nice. They resolved, to my satisfaction, an issue I had with the shower not working and the complimentary breakfast was pretty good.

Positives: Modern dcor.

Negatives: Shower problem on 1st day.