Courtyard

Reviewer: Not provided on Tue 17 Aug 2010 rated 10 out of 10.

The hotel staff was very friendly and helpful. The location was great, because it was close to downtown, but not too close.

Positives: The staff was very helpful, and the rooms were spacious.

Negatives: Nothing.

Reviewer: Not provided on Sun 02 May 2010 rated 4 out of 10.

While this hotel is satisfactory for business travel, it is not up the quality I expect for Marriott. Parking is not convenient, costs $13/day for self park, and requires 2 separate elevator rides to get to your room. Rooms and especially bathroom are small with old TV. There was strange smell in the halls and in my room. Staff was very pleasant and nice.

Positives: Good location, fresh coffee 24/7.

Negatives: Parking is inconvenient, hotel needs remodel, & small bathrooms.

Reviewer: Not provided on Tue 06 Apr 2010 rated 10 out of 10.

This hotel charges for self parking. We took advantage of the valet parking because it was only 3.00 more a night. The valets were very professional and courteous. The service throughout the hotel was EXCELLENT! Very comfortable beds, clean rooms, The breakfast buffet could have been better, but Steven, the waiter, more than made up for it in service.

Positives: Very friendly staff. The most comfortable beds I've ever slept on in a hotel.

Negatives: The buffet breakfast could have been better.

Reviewer: Not provided on Mon 05 Apr 2010 rated 6 out of 10.

The Hotel personnel was friendly. The toilet overflowed and I asked to be upgraded. The outdoor pool was not heated and there was no indoor pool. Had to pay for parking and no continental breakfast. Overall, OK experience, just not the best for a 15 month old and single mom.

Positives: The staff was friendly. Good location.

Negatives: Pool was not heated. No continental breakfast.

Reviewer: Not provided on Fri 12 Mar 2010 rated 10 out of 10.

This hotel was above my expectations! Very clean and the staff was extremely friendly!

Positives: The friendliness of the staff!

Negatives: The cost for parking.

Reviewer: Not provided on Tue 16 Feb 2010 rated 10 out of 10.

Would highly recommend this hotel to others with the exception it is a little far from the strip were the bars are on Broadway and summit center. To far to walk in 20 degree weather otherwise would be a nice walk.

Positives: The bed and linens as well as the bathroom were top notch!!

Negatives: No cont. breakfast free of charge, price was $10.00 but very good.

Reviewer: Not provided on Fri 25 Dec 2009 rated 8 out of 10.

We were very happy with our stay the week of Christmas. The staff was wonderful and the hotel is easily accessed off of the highway. We would stay again.

Positives: The staff was very pollite and accommodating.

Negatives: The rooms could use some updating and the halls were a little dark and drab.

Reviewer: Not provided on Thu 17 Sep 2009 rated 9 out of 10.

Clean, comfortable and friendly service and great location to Vanderbilt.

Positives: Room was quite and near Vanderbilt Hospital.

Negatives: Charging $16.00 to valet park plus $1.48 tax, I thought services were not taxable.

Reviewer: Not provided on Thu 10 Sep 2009 rated 9 out of 10.

Friendly, helpful staff. Great shuttle service around town/downtown.

Positives: Location & shuttle service.

Negatives: Hotel parking prices.

Reviewer: Not provided on Sun 30 Aug 2009 rated 6 out of 10.

The attraction of this hotel is the location-2 blocks from Vanderbilt, which outweighed a lot of the other issues with the facility's somewhat shabby appearance, especially carpeting in the room.

Positives: Comfortable bedding.

Negatives: Grubby carpeting with lump under the floor, beaten up elevator to parking garage.

Reviewer: Not provided on Mon 17 Aug 2009 rated 8 out of 10.

Very friendly and helpful staff. Hotel is a little dated, but very cozy and clean room. Nice amenities: computers and Internet access in the lobby, pool, secure parking, restaurant, and bar.

Positives: Not so huge that it took a long time to get to car or room. Loved the happy hour on Wed.

Negatives: It was a little dated and worn.

Reviewer: Not provided on Wed 12 Aug 2009 rated 8 out of 10.

In general, the stay was satisfactory. Nothing WOW but it had all I needed. The use of the shuttle was very nice as well. Didn't like the fact that breakfast was not included in the room rate however breakfast Buffet was worth the $10 a person we paid for it.

Positives: The staff was really great, from the maintenance people to the restaurant.

Negatives: Our room was a little old, some racks were broken in the room and TV was old. Wireless connection slow.

Reviewer: Not provided on Tue 05 May 2009 rated 8 out of 10.

The staff was exceptionally helpful, from the front desk to the maids. Very convenient location, especially with the shuttle service that was offered within a 5 mile radius.

Positives: The staff was exceedingly helpful.

Negatives: I am a smoker and did not know it was smoke-free until after I had made the reservation.

Reviewer: Not provided on Thu 19 Mar 2009 rated 7 out of 10.

Lobby attractively appointed, staff accommodating, fairly easy to access from street.

Positives: Nice staff, nice lobby.

Negatives: Non smoking room

Reviewer: Not provided on Sun 06 Apr 2008 rated 10 out of 10.

This hotel was very nice and accommodating. I loved the room and the size of the bed. The shuttle service was top-notch, but I did not like two things. Parking was costly, and the breakfast was not free! I was very surprised with that.

Positives: I loved the friendly staff and I loved the shuttle service

Negatives: You had to pay to park, and breakfast was not free!

Reviewer: Not provided on Wed 19 Mar 2008 rated 10 out of 10.

The hotel was clean, in a great location and had a free shuttle service within five miles, which was great for going downtown. The $15 (plus tax) charge for parking per night was VERY steep, and not appreciated, as most of the time when I stay in a 2.5 star moderate plus (which are my favorite of all of the hotel classes because they are geared toward the business traveler) I do not have to deal with a parking garage or valet parking, but can park conveniently to my room.

Positives: The beds are comfortable and the rooms are spacious!

Negatives: That you had to pay for parking.

Reviewer: Not provided on Wed 19 Mar 2008 rated 9 out of 10.

Friendly staff, clean comfortable room and easy access to downtown activities.

Positives: Good location, easy for us to get to downtown attractions.

Negatives: Parking garage not attached to our tower.

Reviewer: Not provided on Wed 05 Mar 2008 rated 8 out of 10.

Staff was very friendly and accommodating at check-in even though we had wanted 2 double beds and they only had a king room they tried to find something for us.

Positives: Offered free shuttle to Nashville night life.

Negatives: Parking was hard to get to.