Radisson Inn Memphis Airport

Reviewer: Not provided on Fri 22 Oct 2010 rated 9 out of 10.

Hotel was conveniently located to airport. The rooms were nice. It looked kind of old from the outside. The rooms were very nice though. The business center computers were outdated but they still worked.

Positives: We asked for a rollaway, and when we got to our room, there was a roll away already in it.

Negatives: The hotel looked outdated from the outside but it was nice in the inside!

Reviewer: Not provided on Mon 23 Aug 2010 rated 4 out of 10.

Hotel exterior canopy was falling down, it looked in disrepair. Room had an issue with moisture and water damage. There was an unknown black substance at ceiling and the corners. It also took over an hour to receive breakfast that was ordered.

Positives: It was close to a freeway.

Negatives: The room had a moisture problem, sheets damp, mildew present.

Reviewer: Not provided on Fri 12 Feb 2010 rated 7 out of 10.

The hotel was easy to get to when following my Garmin, the address is on Winchester - but it's actually on the airport grounds - makes it hard to find I guess. The bed was very comfortable, and after the long day it was a relief. The walls were a little thin though, which was annoying when people started leaving early or got in late.

Positives: Great bed!

Negatives: Very thin walls.

Reviewer: Not provided on Mon 04 Jan 2010 rated 5 out of 10.

The lobby/entrance was amazing, smelled delicious, marble floors etc. But when we got to our actual rooms, they were quite small, full size bed instead of the Queen size<BR/>I had requested. No WiFi which I was very surprised about. Plus the bathroom door had a huge hole kicked in it like someone was in a fit a rage or something. Small bathroom, floors not very clean. Plus the heating/cooling system in our room didn't seem to work correctly. It was freezing!

Positives: The lobby smelled delicious like vanilla.

Negatives: The rooms were, under par.

Reviewer: Not provided on Tue 13 Oct 2009 rated 4 out of 10.

Hard to find, not a good access road, room was damp and smelled terrible.

Positives: Inexpensive.

Negatives: Toilet ran, carpet was wet and smelled.

Reviewer: Not provided on Tue 01 Sep 2009 rated 4 out of 10.

It was clean.

Positives: The bar.

Negatives: The food, no micro or ice box.

Reviewer: Not provided on Thu 13 Aug 2009 rated 10 out of 10.

A great experience.

Positives: Excellent staff.

Negatives: Nothing.

Reviewer: Not provided on Tue 28 Jul 2009 rated 10 out of 10.

We had a very enjoyable stay.

Positives: It is a great place. Keep up the good work!

Negatives: Nothing!

Reviewer: Not provided on Sun 24 May 2009 rated 1 out of 10.

We requested to have our room clean, never happened. We didn't have towels, the outlets didn't work, the pool was green, the security doors by our room near a dark parking lot never locked, no ice in the ice machine. Poor service.

Positives: Nothing.

Negatives: No security doors that locked, no hotel room clean up.

Reviewer: Not provided on Tue 19 May 2009 rated 5 out of 10.

Overall, it was okay. Could be a bit cleaner. I checked in very late, so didn't get a chance to order room service or observe staff's friendliness, but the front desk staff was pretty nice.

Positives: Comfortable beds and hot water for shower.

Negatives: The tub was clogged, so water didn't drain properly during shower.

Reviewer: Not provided on Wed 06 May 2009 rated 9 out of 10.

The hotel staff was nice and assisted as needed. The parking lot was well lit all the way around the building. Behind the hotel is a runaway for the Fedex planes (less than 50 yards away) to warm up their engines before taking off. The sound of the engines was a little annoying but we slept through it. My turn offs with the hotel, the toilet made a weird noise every time we flushed it, a few of the TV channels had no sound but picture or vice versa, our room had two beds and one of the bed frames jutted out like 6 inches into the walkway. Some of our friends banged their shin into cause the bed's cover draped over the frame and it wasn't noticeable until you hit it. We spent about 10 minutes shifting the mattress and bed frame around so nobody lost a shin that night. Otherwise, the hotel accomplished the goal of being a hotel and offering us a good night of sleep. We were pleased and I would stay here again!

Positives: Appropriately priced for my 2 night stay.

Negatives: A number of one-offs that shadowed the stay.

Reviewer: Not provided on Wed 01 Apr 2009 rated 8 out of 10.

Very good.

Positives: Cleand and good location.

Negatives: Noise of airport, but I knew it ahead of time, not a problem.

Reviewer: Not provided on Mon 15 Sep 2008 rated 1 out of 10.

The first thing is that it is in an unsafe area, and the constant noise from the airport makes it difficult to sleep. The lobby and the exterior of the hotel make you think you will be getting a wonderful room. But the rooms are not clean and in disrepair, with bugs around, and the staff doesn't really care. They will perhaps stop talking to each other long enough to change your room, but the another room won't be much better. Also, the rooms are a long walk from the lobby. The only thing worse than the room is the neighborhood in which the hotel is located.

Positives: The lobby looked great.

Negatives: Room was

Reviewer: Not provided on Tue 09 Sep 2008 rated 7 out of 10.

Upon check in the bedding had not been changed. We were immediately moved to a different room. Which was clean and there was no other issue with that. Halls were not vacuumed daily so looked unkempt. I was there for 4 days, went to make coffee and pot did not work went to iron and someone had melted something all over the iron. Both cases I was immediately provided a new one. Staff was excellent.

Positives: Staff was excellent.

Negatives: Room smelled musty.

Reviewer: Not provided on Sun 07 Sep 2008 rated 9 out of 10.

The hotel over all was very nice. The people that work there really care about their guest.

Positives: The front desk help was great.

Negatives: The beds are not sleep number and roaches.

Reviewer: Not provided on Fri 05 Sep 2008 rated 1 out of 10.

I would not stay here again nor would I recommend this place to anyone. After killing several cockroaches that were crawling up the walls, I scanned the walls for others and found the smashed remains of roaches that were killed there prior to my arrival. These unsanitary conditions are unacceptable, even in one 1-star hotels. Fortunately I did not dine here.

Positives: Good location near the airport. Aesthetically pleasing exterior and lobby.

Negatives: Pest in a hotel of any rating is a major issue for me.

Reviewer: Not provided on Thu 04 Sep 2008 rated 3 out of 10.

This particular hotel was near the airport with no neighborhoods particularly close. I felt safe. I knew the airport would be noisy so the plane sounds were expected and not as bad as it could have been. The hotel and foyer look nice at first glance but it's cosmetic at best. Although probably recently remodeled. it looked more like cheap cover up. Mildew showed through spiderwebs, old airconditioner units that made horrible sounds and merely circulated the air. In the first room it didn't even work. We were told to adjust the temperature on a wall thermostate not the unit however after searching the room even behind and under furniture one could not be found. In the 2nd room moisture comming from the AC made the sheets damp. The bathroom doors stuck and we had to help each other get out. Sinks leaked, the programmable comfort bed remote was broken, the bed was hard and small (full size) etc. The hotel staff was very very frindly however with the exception of the check desk person, who was very short with us and treated us the way I would expect to be treated from a drive thru worker taking my order. All in all, it's not a bad place to stay if stopping through or on business for a night but not for leisure and certainly not worth the price.

Positives: The hotel staff that was friendly were very friendly.

Negatives: Not clean, needs work, check in staff brisk at best.

Reviewer: Not provided on Mon 01 Sep 2008 rated 10 out of 10.

Overall, our stay was wonderful. We loved the luxuries and conveniences of the hotel. The sleep number bed was an amazing night's rest. There was a hotel courtesy computer to check the web - which turned out to be helpful. All the your shower supplies are provided, etc. The staff was also just flat out awesome. They gave us directions and suggestions for locale attractions, and also helped us coordinate transportation. The housekeeping staff was even nice to us - organizing our toiletries and leaving us sweet notes. All in all, this was one of the best hotel stays I've ever had.

Positives: The staff was amazingly helpful and courteous - from desk associate to housekeeping. Also, the hotel had every convenience imaginable.

Negatives: There was a lot of maintenance going on-AC went out for a bit and so did the water. Lots of banging.

Reviewer: Not provided on Fri 29 Aug 2008 rated 4 out of 10.

The first two days I was on the first floor (ground level) and was soon visited by crickets. The room was musty smelling. The people next door were smoking and so it was a semi-smoking room. I asked to be moved to another room, and a very professional staff member courteously made the switch to a very nice room on the second floor. The room was much nicer and much more comfortable.

Positives: Great second floor rooms.

Negatives: Bad first floor rooms.

Reviewer: Not provided on Thu 21 Aug 2008 rated 9 out of 10.

My friends and I always stay there for the convenience, the beds, and the staff. I tried the restaurant and it was good also. Thanks to the staff of Radisson.

Positives: My favorite place to stay for convenience.

Negatives: Nothing bad to say.

Reviewer: Not provided on Mon 18 Aug 2008 rated 10 out of 10.

Easy to get in and out of. Very, very friendly staff. The bed was the most comfortable bed I have ever been in. Could have stayed in it all week.

Positives: Oh, my goodness, it was the bed.

Negatives: Airplanes flying overhead every 10 minutes, but it wasn't too bad.

Reviewer: Not provided on Tue 12 Aug 2008 rated 7 out of 10.

They need to improve their eateries including serving staff.

Positives: Comfortable.

Negatives: The approach to the hotel is very difficult and complicated for someone driving and new to the area.

Reviewer: Not provided on Mon 11 Aug 2008 rated 5 out of 10.

Just ask for a room near the front of the hotel so that you do not hear the roaring plan engines. The rooms were dirty (the walls, floors, and mirrors) when compared to other hotels I have stayed in. I wouldn't recommend this hotel for an extended stay due to the cleanliness issue. My sleep number bed began working the second night of my stay. Some of the hotel staff is friendly. Overall, it was an average stay.

Positives: The hotel sits on the run way of the airport.

Negatives: The hotel sits on the run way of the airport.

Reviewer: Not provided on Fri 08 Aug 2008 rated 4 out of 10.

This hotel is right on the airport property entrance - 50 feet from the Fed-EX run-way. However, we were in the inner complex away from the run-way, kept our air conditioner on and never heard the noise, surprisingly but true and I am a light sleeper. Hotel is nice, but the staff is the main downfall. When we checked in about 4:00 pm we were told that there was a wait list for rooms with double beds non -smoking, ok, we were given a choice of room with smoking double beds or king room and they would bring us a roll-away bed. We opted for the king and roll-away. Stayed in the room for about an hour, called about roll-away. Yes, sir we are about to bring it. We left to go downtown to Beale Street and returned around 10:00 pm. Still no roll-away called the front desk and "we'll bring it right up." waited about 45 min and I went down to the front desk. I told the manager on duty that we really needed our bed, my daughter was sleeping with us in the king, but my son really needed his bed. I told him there was a roll-away at the end of our hall - he said get it. I told him that was fine, could he give me some sheets - no he said he'd bring them up to us. We finally doubled up a blanket of ours from home and make-shifted him something to sleep on - at midnight! The door was knocked and my sleepy spouse answered to find the manager with sheets! Next day, came back to clean room but only 2 towels for 4 people, went to front desk for towels - we'll bring them right up was the answer - never saw the towels - called twice - no towels ever came!

Positives: Clean, nice size rooms, comfy beds, nice size pool.

Negatives: Horrible staff - waited for 6 hours on a roll-away bed - delivered finally at midnight!