Springhill Suites ( Downtown )

Reviewer: Not provided on Thu 24 Feb 2011 rated 9 out of 10.

I enjoyed my stay at The Spring hill Suites in Downtown Memphis, TN. The staff was friendly and helpful! We loved that the whole building was clean and had a good welcoming feeling. The trolley was fun and the hotel is close to Beale ST. Oh and the breakfast was yummy!

Positives: We enjoyed the breakfast and the friendly staff. We also enjoyed the clean room and the awesome

Negatives: The $12 parking, and the noise from the trolley early in the mornings.

Reviewer: Not provided on Sun 04 Jul 2010 rated 8 out of 10.

This place is awesome! My nephew need milk, and I asked in the lobby and they gave it for free.

Positives: The breakfast is suburb.

Negatives: Hard to navigate TV without a channel guide.

Reviewer: Not provided on Fri 08 Jan 2010 rated 9 out of 10.

Beautiful perfect location and friendly staff.

Positives: The hotel had a great views in a great location and close to Beale st.

Negatives: Hotel ran out of parking and so the valet fee was added.

Reviewer: Not provided on Mon 28 Dec 2009 rated 7 out of 10.

Conveniently located in downtown, short driving distance to Beale Street area; moderate level of accommodations.

Positives: Convenient location, good internet connectivity.

Negatives: Needed some general maintenance attention.

Reviewer: Not provided on Thu 15 Oct 2009 rated 10 out of 10.

Very pleased, met our expectations. Room was clean, and quiet.

Positives: Nearby attractions, easy access to trolley, and a convenient free breakfast.

Negatives: I did not find a TV channel guide.

Reviewer: Not provided on Tue 08 Jul 2008 rated 8 out of 10.

Great location, trolley right at back door. Other than AC was not cooling well, not a bad hotel. Would be more than happy to stay again.

Positives: Location.

Negatives: AC was not working very well.

Reviewer: Not provided on Sun 15 Jun 2008 rated 10 out of 10.

The hotel was very clean and classy. The hot breakfast was wonderful and fresh. The rooms were very spacious and felt luxurious. The pillows and beds were better than my own at home. The staff was very friendly and accommodating. I will definitely stay there again.

Positives: It was very close to all the Downtown Memphis attractions and very clean.

Negatives: The valet service was very slow and we did not use them again.

Reviewer: Not provided on Thu 08 May 2008 rated 8 out of 10.

The area where you pull up to check in is quite small, valet was very slow, the room was over priced and small, we loved the pillows, the personnel were friendly and helpful, everything was clean, but there was no door on the sink area where you brush your teeth, the closet was tiny but all in all ok, the toilet area did have a door and it was clean, it was expensive for such a small room, we will stay somewhere different next time.

Positives: Apples in lobby, hot breakfast, two TVs.

Negatives: Slow elevator, no door on sink area, closet was inconvenient.

Reviewer: Not provided on Sun 06 Apr 2008 rated 9 out of 10.

This hotel suited our needs perfectly. We chose to self-park rather than valet ($10/night vs. $18 I think). It was hard to find the entrance to the hotel using GPS since the entrance is not the street address. The trolley access could not be easier. This hotel was not too far walking distance from Beale Street. (It's a few blocks though, so if you don't like to walk or can't, it might be far for you.).

Positives: Trolley access, free breakfast.

Negatives: Hard to find entrance to hotel using GPS.

Reviewer: Not provided on Wed 02 Apr 2008 rated 10 out of 10.

From the hotel, you can catch a trolley out in front and go almost anywhere; you don't have to drive. Beale Street, Sun Studio, Mud Island, Gibson Guitar, Civil Rights Hall of Fame, all from the trolley. You have to drive to Graceland and Stax Records. This hotel is wonderful.

Positives: Great staff, great location.

Negatives: Parking.

Reviewer: Not provided on Mon 24 Mar 2008 rated 10 out of 10.

I loved this hotel! The hotel's staff was very friendly. The complimentary breakfast was amazing. The view was great. The only complaint I have is that it was hard to locate because the address says 21 N Main St, and that was a trolleys only section! There was no large sign at the top of the building, which would have made it much easier to locate. But other than that, I would recommend this hotel to everyone I know!

Positives: Rooms were wonderful!

Negatives: Hard to locate.

Reviewer: Not provided on Sat 22 Mar 2008 rated 9 out of 10.

The location of the hotel was fantastic. Located ON Main St. and 5 blocks from Beale Street, the friendly staff, comfortable and clean accommodations and excellent breakfast make this hotel a must stay for anyone visiting downtown Memphis.

Positives: Wonderful accommodations, breakfast and location.

Negatives: Nothing about the hotel, don't trust Google/Yahoo maps for directions.

Reviewer: Not provided on Thu 13 Mar 2008 rated 9 out of 10.

Great mid level hotel that fits the needs of both business and leisure travelers with a great location in downtown Memphis.

Positives: Location and cleanliness of Room.

Negatives: Burned cookie smell in lobby.

Reviewer: Not provided on Thu 06 Mar 2008 rated 7 out of 10.

Our overall experience was positive, but there were some minor issues. The location was ideal and the room was large and comfortable. The free breakfast offered a lot of variety and was really good. However, there were no rooms ready at check-in time, and we had to wait over 30 minutes for one to be cleaned. The front desk did not seem concerned about the mistake and the cleaning staff was apparently in no hurry to make up for it. The curtains do not close entirely- there is a 3 foot wide opening in the middle of the window that can only be covered by a sheer layer. It did not feel very private, since people in other buildings could likely see in. The sunlight was incredibly bright in the morning and there was no way to block it out.

Positives: The location was within walking distance of many restaurants and shops.

Negatives: The curtains do not close all the way. The staff was not very helpful.

Reviewer: Not provided on Wed 13 Feb 2008 rated 10 out of 10.

This is the second time we have stayed at this hotel and have recommended it to several people because of its wonderful location, great rooms with refrigerator and microwave, and cleanliness.

Positives: Wonderful location, great room, good breakfast.

Negatives: I would like to have had more kinds of fruit on the complimentary breakfast.

Reviewer: Not provided on Wed 06 Feb 2008 rated 9 out of 10.

I liked the hotel and I will be back.

Positives: Location to Beale St/ room size/ staff.

Negatives: Could always be a little cheaper $65.

Reviewer: Not provided on Wed 06 Feb 2008 rated 8 out of 10.

This hotel has a great downtown location. It's right in front of the trolley station and Court Square Park. The staff was great! I was checking-in during a shift change. And since parking is very limited there, one of the front desk associates told me to follow her outside so I could get her good parking spot. That small bit of extra help made all the difference in my stay.

Positives: I loved the open space of the suite and the full length mirror.

Negatives: I lucked up on the room that had a toilet malfunction. The handle kept getting jammed. Other than that the room was great.

Reviewer: Not provided on Thu 24 Jan 2008 rated 8 out of 10.

We enjoyed our visit but parking was inconvenient and no valet. We arent used to that.

Positives: Staff was informative and helpful.

Negatives: Good location to parks.

Reviewer: Not provided on Mon 10 Dec 2007 rated 10 out of 10.

Excellent location for visiting Downtown Memphis. Great breakfast and relaxing room. Great value!

Positives: Staff wee excellent very friendly and professional even though they were busy when I arrived.

Negatives: I had some difficulty with internet directions after I exited I-40 locating Jefferson street. Minor confusion.

Reviewer: Not provided on Wed 21 Nov 2007 rated 10 out of 10.

Very clean and in the heart of Downtown. Easy access to highways. The staff was very helpful in all aspects.

Positives: Great location, friendly staff.

Negatives: Nothing.

Reviewer: Not provided on Wed 21 Nov 2007 rated 10 out of 10.

Excellent location, friendly staff, wonderful comfy cozy rooms. Loved the entire set up of the room.

Positives: Front desk staff was extremely friendly and courteous.

Negatives: Room faced trolley tracks very noisy when trolley was running.

Reviewer: Not provided on Thu 04 Oct 2007 rated 6 out of 10.

Hotel was nice and conveniently located to the downtown Memphis attractions; however, the vagrants that lived in the park behind the hotel would accost you if you went out after dark.

Positives: Convenient access to downtown Memphis attractions.

Negatives: All of the homeless people that stayed in the park behind the hotel.

Reviewer: Not provided on Fri 07 Sep 2007 rated 10 out of 10.

We were assigned a very nice large, clean room with balcony on Court Park side of the hotel thanks to a very accommodating attendant at the desk. We were delighted with the view. The room was large with two queen beds, had a fridge, microwave in a kitchenette. Very nice. Had two TV's. Was on Main St. which is a trolley car street only, very convenient and inexpensive access to Beale St. Was within 5 blocks of Beale St, it was right off I-40, very convenient for visiting other venues, like Mud Park and other downtown points of interest. It was a little hard to find at first because it was located on Main St., which is a trolley street only, so we had to ask a pedestrian how to access it from the West Court St., the west side entry to the hotel reception.

Positives: Very convenient proximity to a nice park and Beale Street and other venues.

Negatives: A little tricky to find because Main St is a trolley street only. We did not know that.