Fairfield Inn

Reviewer: Not provided on Tue 12 Aug 2008 rated 9 out of 10.

The hotel was pretty nice. But sometimes our keycards didn't work at the side door and for the room. Also. We didn't want people making our beds; we just wanted them to give us enough towels and to clean the bathroom each day. And they couldn't seem to understand that because they ALL spoke Spanish. ALSO. We never had enough toilet paper because they only would give us a 1/2 roll. What's up with that!

Positives: Beds were great.

Negatives: Key cards didn't always work. Pool smelled!

Reviewer: Not provided on Tue 05 Aug 2008 rated 1 out of 10.

I will never stay at another Fairfield Inn again. I do not recommend it to anyone. How can they say that they smell smoke in the hallway and accused me of it without knocking on the door or anything. They just charge it to my account and I think that was wrong of them to do that without telling me first. I will never stay at another one again.

Positives: Nothing the hotel was a joke in service.

Negatives: They charged my account because they said that they smell smoke in the hallway around my room.

Reviewer: Not provided on Sun 18 May 2008 rated 8 out of 10.

Good for short business trips.

Positives: Hotel staff went out of there way to make you feel welcome.

Negatives: Location of hotel was not a real safe area.

Reviewer: Not provided on Sat 12 Jan 2008 rated 10 out of 10.

Great service, nice rooms, friendly staff, very clean. I would stay here again and again.

Positives: The entire staff was friendly and attentive.

Negatives: Nothing.

Reviewer: Not provided on Mon 02 Jul 2007 rated 7 out of 10.

For being a Marriott owned motel, I was very disappointed by the fact the pool was not nice or well cared for and there was not even one chair set out by the pool. It was 96 degrees outside! Not one chair for the pool. Ridiculous.

Positives: Staff was very friendly and welcoming.

Negatives: Pool area was awful. They didn't even have chairs by the pool.

Reviewer: Not provided on Tue 26 Jun 2007 rated 7 out of 10.

Decent hotel for a reasonable price. Convenient access to highway. Casual dining restaurants within walking distance. Pleasant staff.

Positives: Free breakfast. Brandon is an excellent employee.

Negatives: Bathroom floor in my room was very dirty. Restaurant ran out of coffee @ breakfast time.

Reviewer: Not provided on Tue 13 Mar 2007 rated 2 out of 10.

I requested a location close to Beal Street. Cab fare was $60 RT.

Positives: Clean.

Negatives: Terrible area, nowhere near the location I asked for.

Reviewer: Not provided on Wed 07 Mar 2007 rated 10 out of 10.

I was pleased with my stay at the Fairfield Inn Perkins and looking forward to another visit to Memphis this summer. The Fairfield Inn Perkins will be my first choice.

Positives: Ease of checking in.

Negatives: Not enough towels in bathroom no floor mat.

Reviewer: Not provided on Sun 25 Feb 2007 rated 9 out of 10.

The hotel is great and very comfortable. The staff is friendly and helpful. I won't be staying again though because the hotel changed to a no-smoking policy since my last visit (Feb 2006). The penalty for smoking, at all, in the rooms is a $250 clean-up fee.

Positives: The beds are incredibly comfortable.

Negatives: They have changed to a complete no-smoking policy since my last visit.

Reviewer: Not provided on Thu 08 Feb 2007 rated 8 out of 10.

The property was well kept and clean, the bed was comfortable and the wireless internet connection worked well. The breakfast was pretty good considering there isn't a restaurant here.

Positives: Very good internet connection, a varied breakfast menu.

Negatives: Ice machine on my floor did not work.

Reviewer: Not provided on Mon 18 Dec 2006 rated 10 out of 10.

Staff is most professional, kind, caring, and friendly. Remember me from last visit. The breakfast buffet is one of the best to be had at a hotel of this nature.

Positives: Kind, professional, courteous, & very friendly staff.

Negatives: All rooms are non-smoking & there is a fine for smokers.

Reviewer: Not provided on Thu 26 Oct 2006 rated 10 out of 10.

It was Clean, spacious, attractive, comfortable, friendly staff, good breakfast.

Positives: It was clean, roomy, nice continental + breakfast, king bed

Negatives: Very satisfied.

Reviewer: Not provided on Tue 17 Oct 2006 rated 7 out of 10.

The hotel was ok. It was not anything that was above my expectations. I would stay there again, but not as a first choice. The gentleman who checked me in was not very professional. He asked what I was doing later that night and that made me VERY uncomfortable. Overall, the stay was ok. The room was nice. I would have liked to have had either a microwave or a refrigerator, but I would have to stay that overall, the stay was not bad at all. The guy at the check-in desk was a huge turn-off! The location was great because it was right near the interstate and very close to tons of restaurants.

Positives: The breakfast was good.

Negatives: The gentleman who checked me in the hotel!

Reviewer: Not provided on Thu 05 Oct 2006 rated 8 out of 10.

I think all rooms are handicap rooms. We were told we could not change to a regular room were given the least desirable rooms.

Positives: Location.

Negatives: Only an average Fairfield.

Reviewer: Not provided on Sun 17 Sep 2006 rated 10 out of 10.

The staff was very friendly and eager to make our stay pleasant.

Positives: Good breakfast, staff very friendly and helpful.

Negatives: N/A

Reviewer: Not provided on Thu 07 Sep 2006 rated 8 out of 10.

It is a pretty good hotel. We had a comfortable stay there.

Positives: The bed is pretty soft and comfortable.

Negatives: Needs more washer/ dryer in the laundry room.

Reviewer: Not provided on Fri 01 Sep 2006 rated 9 out of 10.

Very friendly staff. We asked for the best bbq in Memphis, and were given good directions and a phone number in case we got lost. I had sprained my ankle just before leaving for the trip, and the front desk staff noticed and changed our room to a first floor room near the lobby. Rooms were nice and the bed was very comfortable. However, outdoor hot tub was not working.

Positives: Friendly, helpful staff, nice room.

Negatives: Hot tub was not working.

Reviewer: Not provided on Mon 21 Aug 2006 rated 8 out of 10.

Overall it was good experience but there was no water fountain.

Positives: Breakfast was really good.

Negatives: No water fountain.

Reviewer: Not provided on Mon 07 Aug 2006 rated 8 out of 10.

For the most part the staff was friendly and helpful. The location was convenient and close to a highway. The room was clean upon arrival.

Positives: Location

Negatives: Hotel construction was taking placed and it would have been nice to have been notified during the reservation process.