Courtyard

Reviewer: Not provided on Mon 10 Oct 2011 rated 5 out of 10.

As long as you can ignore loud trains and your room shaking every hour, this hotel was a great deal for the price.

Positives: Great price, good location in Memphis.

Negatives: I believe a train track ran through my room, waking me hourly.

Reviewer: Not provided on Tue 04 Oct 2011 rated 8 out of 10.

The hotel was exactly what we needed for our trip. The bed was a little soft but overall comfortable.

Positives: The room was well laid out and comfortable.

Negatives: The clerk was on the phone with someone else during our check in.

Reviewer: Not provided on Fri 16 Sep 2011 rated 8 out of 10.

A very good value. The room was clean as was the whole hotel. I would stay again.

Positives: Price

Negatives: Hard to find.

Reviewer: Not provided on Thu 08 Sep 2011 rated 9 out of 10.

The hotel was great. The location near a train track was a nuisance at times. Train woke me up at 2:00 am.

Positives: Good price on Priceline.

Negatives: Train track near the hotel. Stayed the weekend and constance train running. Kept me up at night.

Reviewer: Not provided on Sat 06 Aug 2011 rated 6 out of 10.

Very friendly staff. Met a manger very helpful and professional.

Positives: Friendly staff, location, restaurant is pretty good and certainly convenient.

Negatives: I'm always fearful that I'll get stuck on the train side when staying here. I plead for a room as far away from it as possible.

Reviewer: Not provided on Mon 25 Jul 2011 rated 8 out of 10.

Due to the air conditioning unit not working very well, it was hard to rest well. However, the hotel was clean and the staff was very friendly.

Positives: Clean with a friendly staff.

Negatives: The air conditioner did not work. It was a pretty miserable sleeping night.

Reviewer: Not provided on Wed 08 Jun 2011 rated 10 out of 10.

Overall good, but pool was not open.

Positives: Comfortable bed.

Negatives: Pool was closed.

Reviewer: Not provided on Sat 28 May 2011 rated 10 out of 10.

I<BR/>have been telling all my friends about your motel. Do not stop what you are doing it was so wonderful just wish we had longer to stay.

Positives: (The staff) The front personal was great even if the motel would not been great they would have made it.

Negatives: Everything was great.

Reviewer: Not provided on Sun 16 Jan 2011 rated 9 out of 10.

It was a typical hotel, nothing special. Train track was too close. Charge for breakfast, no other option. Plenty of restaurants close by. Close to interstate without being next to it.

Positives: Room

Negatives: Train ran parallel to hotel, loud at night.

Reviewer: Not provided on Fri 10 Sep 2010 rated 7 out of 10.

Clean and tidy, the bed took up most of the room space but was quite comfortable, the hallway signs directing you to ice and vending are incorrect since everything has been moved to the the lobby. The staff at desk polite but not especially helpful with the couple of problems we took to them. The sign in the room said there was free wireless and Ethernet in the room, but neither worked - not even the Ethernet, after we made several calls to the 1-800 number the desk suggested. The wireless in the lobby did work, however. The breakfast was not expected to be free, but the buffet was unmanned the whole time we were there and hotel guests, after looking around, just left because there was no one to pay. It was a disorganized buffet (no salt and pepper, no glasses to pour milk into, no forks)but the food was good.

Positives: Very nice lobby, quite clean.

Negatives: Couldn't get Internet in room, breakfast buffet disorganized, hallway signs incorrect.

Reviewer: Not provided on Sat 28 Aug 2010 rated 7 out of 10.

Great staff, clean rooms, comfortable beds, but its proximity to a hospital means that you will hear ambulance sirens at random times (including the middle of the night).

Positives: Nice clean room, excellent staff.

Negatives: It is by a hospital, so expect to be awakened by ambulance sirens.

Reviewer: Not provided on Tue 20 Jul 2010 rated 8 out of 10.

Have stayed here before and like location, room; never spend much time in hotel.

Positives: Location.

Negatives: No refrigerator in room, staff was not so friendly.

Reviewer: Not provided on Fri 02 Jul 2010 rated 5 out of 10.

My previous stay at the hotel was just fine. This time it didn't meet my expectations because they didn't clean the trash off the dresser nor did they make the beds. It wasn't good.

Positives: I liked the location, and the size of the room.

Negatives: They didn't clean the room nor did they make the beds for 2 days.

Reviewer: Not provided on Thu 10 Jun 2010 rated 9 out of 10.

We enjoyed the room, was clean and comfortable.

Positives: Comfortable beds.

Negatives: Too close to rail road line.

Reviewer: Not provided on Fri 28 May 2010 rated 9 out of 10.

Excellent but the in room coffee, Get better coffee in the room.

Positives: Staff was excellent.

Negatives: The coffee was horrid.

Reviewer: Not provided on Wed 12 May 2010 rated 10 out of 10.

Staff exceptional. Rooms were great. Good communal area for getting together in lobby. Staff was supportive in all instances. Great experience.

Positives: Great Service even though room obtained thru priceline

Negatives: Pool was under construction.

Reviewer: Not provided on Thu 08 Apr 2010 rated 5 out of 10.

I've stayed at nicer Courtyard Marriott's. This one seemed old.

Positives: Price

Negatives: Looked old and not very well kept. Musty smelling.

Reviewer: Not provided on Mon 29 Mar 2010 rated 4 out of 10.

Hotel is old &amp; updated, but still had an unpleasant odor. When I checked in asked to be on other side of building to not be affected by trains &amp; they were quite obviously unaccommodating.

Positives: Business location.

Negatives: Right next to busy railroad track.

Reviewer: Not provided on Sun 27 Dec 2009 rated 1 out of 10.

Misleading signage - there is no vending, even though signs keep directing you to places where they say vending is (the staff laughed about this detail). Your only options for vending? An overpriced market at the front desk. Sheets were torn. Don't check in at night. In my case, the woman clearly did not like her job, and very clearly did not care about me at all.

Positives: The day staff was great.

Negatives: The check-in at night was rude and confrontational.

Reviewer: Not provided on Mon 21 Dec 2009 rated 1 out of 10.

My sheets were torn. Very rude woman that checked me in. Signs all over point to Ice &amp; Vending, but there is no vending. Only an overpriced market in the front lobby. When I asked that why signs all over the place said vending when there isn't any, a staff member chuckled and said, &quot;It's been that way for years.&quot; Well, fix it, then. I wasted time wandering all over the hotel looking for vending.

Positives: The day staff was Great! Especially breakfast personnel and front desk clerk.

Negatives: Very cold, unfriendly check-in process. Misleading signage too.

Reviewer: Not provided on Wed 21 Oct 2009 rated 10 out of 10.

Overall the hotel was a very comfortable place to stay. The staff was very helpful and friendly. I would definitely stay at the hotel again.

Positives: The bed was comfortable.

Negatives: Style of room needs to be updated.

Reviewer: Not provided on Mon 12 Oct 2009 rated 2 out of 10.

My wife and I booked this hotel, on short notice because for a family funeral, we were hoping to find a quite place to retreat to during all of the chaos, instead this hotel only added to our stress. The courtyard was the least impressive three star hotel I have ever stayed at. The room was nice and very simple, however the location was its primary drawback. Directly in front of our room was a railroad which had several trains passing by between the hours of 10-12 at night. At one point a single train stopped outside for over 20 minutes, for what appeared to be regular maintenance. Our entire room vibrated while the train was outside. Instead of resting after a difficult day, we tossed and turned until we finally fell asleep. I believe the housekeeping service had just returned from a smoke break when he decided to clean our hallways, which lead to the entire upstairs smelling like cigarettes.

Positives: Incredibly comfortable bed.

Negatives: Poor location.

Reviewer: Not provided on Tue 08 Sep 2009 rated 9 out of 10.

Good value.

Positives: Really a good clean place, and good location.

Negatives: Breakfast was not included.

Reviewer: Not provided on Sun 30 Aug 2009 rated 10 out of 10.

This hotel is an oasis in the eastern part of Memphis. The staff and the property itself is first rate.

Positives: The staff was very friendly and the property was well kept.

Negatives: The breakfast buffet started at 6:30 am which did not meet my needs.

Reviewer: Not provided on Wed 19 Aug 2009 rated 7 out of 10.

Nice hotel, and bathroom was not cleaned very good each day. Hotel technician not very friendly, came too early to clean rooms at 9:30 each day. We were just getting up at that time. Reported to the front desk that the balcony door would not close. They sent someone to check it, but he could not fix it and said maintenance department would have to come and repair it. Called the front desk and told her what he said, but the door was never fixed while we were there. We stayed 3 days.

Positives: 1st front desk check-in person was very helpful with giving city directions.

Negatives: Reported balcony door would not close, front desk did not have it fixed during our stay.