Comfort Suites

Reviewer: Not provided on Mon 15 Aug 2011 rated 9 out of 10.

This hotel was a good price, good location, VERY friendly staff, clean, good continental breakfast, and beds were pretty comfy. We would stay here again!

Positives: The staff was SUPER helpful and friendly!!

Negatives: In the room with 2 queen beds, the beds are to close together.

Reviewer: Not provided on Thu 24 Feb 2011 rated 10 out of 10.

Very nice location and cleanliness.

Positives: Clean & attractive.

Negatives: Bed too soft.

Reviewer: Not provided on Fri 15 Oct 2010 rated 9 out of 10.

Comfortable, nice hot breakfast, family friendly and would use again.

Positives: Very clean and comfortable.

Negatives: Not as close to our desired location.

Reviewer: Not provided on Thu 07 Oct 2010 rated 4 out of 10.

Overall, it was a decent place to stay. The breakfast food was really great for a hotel. Bad things include: they accidentally charged my card. Then, they had no idea how to refund my money and they charged me additional fees. I had to call my bank to get it straightened out. Also, it says it is a heated pool, but it is not-it’s freezing! The toilet in our room didn’t work properly. When you flushed, it spit the water out on the floor that was gross.

Positives: Overall, it was decent and pretty clean.

Negatives: When you flushed the toilet, it spit water all over the floor-gross. They charged my card twice for the stay.

Reviewer: Not provided on Mon 27 Sep 2010 rated 10 out of 10.

We stayed in 3 different motels this week and hands down the comfort suites beat everyone for being clean, good location, great size room, sheets even smelled clean and the free continental breakfast was like a full meal deal!

Positives: Cleanest, friendliest & best breakfast anywhere!

Negatives: Loved everything.

Reviewer: Not provided on Mon 21 Jun 2010 rated 5 out of 10.

Had reservation for four days, stayed only two. Getting to anywhere other than Bass Pro Shop was a nightmare. Lots of miles and terrible traffic to get anywhere. We were on the first floor and all we could see out of our window was a dirt bank and the parking lot for the motel next door.

Positives: Good beds.

Negatives: Pool was inside and the water was very milky and the chlorine smell was very strong.

Reviewer: Not provided on Mon 14 Jun 2010 rated 9 out of 10.

The room was spacious and clean - fridge & microwave handy. Had a small problem that was corrected immediately. Good team work among the staff. The breakfast was wonderful as was the Day manager - but everyone was very good.

Positives: The staff was wonderful, very helpful and kind - good free breakfast.

Negatives: It was a away from the attractions - more info on the trolley system.

Reviewer: Not provided on Sun 25 Apr 2010 rated 10 out of 10.

Hotel exceeded my expectations. The customer service was outstanding, friendly, and very accommodating. I felt very welcomed. The free breakfast was by far one of the best I ever had. Hot, fresh fruits, and breads and very clean and orderly.

Positives: Outstanding free breakfast!

Negatives: Nothing.

Reviewer: Not provided on Tue 24 Nov 2009 rated 9 out of 10.

Nice, big rooms. Very clean. Friendly staff.

Positives: Very clean.

Negatives: Phones in room did not work.

Reviewer: Not provided on Mon 12 Oct 2009 rated 10 out of 10.

Excellent bargain for the price. Worth much more! Super comfortable beds and pillows. Spacious room with small sofa sitting area, microwave and mini fridge. Newer hotel, well maintained. Free full breakfast with many selections.

Positives: The beds were exceptionally comfortable, and breakfast was nice.

Negatives: Pool chlorine level too high.

Reviewer: Not provided on Fri 07 Aug 2009 rated 9 out of 10.

Rooms were nice and hotel was nearly new. Non-smoking/non-pet. Indoor pool was very nice with an adjoining hot tub that was quite hot. Exercise room seemed large. Hot breakfast is included. Beds were comfortable, TV was large, room had a couch seating area beside a small divider. Location is right off I-40 close to the Stadium but removed from the Pigeon Forge/Gatlinburg Strip. My only complaint was there seemed to be a minor bug issue. Not huge, but odd for such a new and clean place.

Positives: Roomy at a very good rate, with a nice pool.

Negatives: Seemed to have a few (crawling) bugs, not severe.

Reviewer: Not provided on Mon 27 Apr 2009 rated 10 out of 10.

Very nice room for price staff extra nice and helpful.

Positives: Clean and beds comfortable.

Negatives: Very small hot tub.

Reviewer: Not provided on Sat 11 Apr 2009 rated 10 out of 10.

This hotel was perfect for our family. The pool was designed for kids not adults. It is small and the deep end is 4 ft. The hot tub was nice. Even with the hotel being full of families, we never heard anyone in the hallways or door slamming. It was very quiet. The front desk staff was very helpful and nice.

Positives: Location and

Negatives: Small pool, no bagel or peanut butter at breakfast.

Reviewer: Not provided on Mon 30 Mar 2009 rated 10 out of 10.

From arrival to departure it was an excellent experience. I was surprised at he level of service provided.

Positives: The staff was very efficient, friendly and professional.

Negatives: Nothing negative.

Reviewer: Not provided on Fri 20 Mar 2009 rated 9 out of 10.

Enjoyed our stay. Very clean, and friendly staff. Good selection at the breakfast but very crowded.

Positives: Great price for the space we needed to sleep all.

Negatives: Kids said the heated pool was cold.

Reviewer: Not provided on Fri 02 Jan 2009 rated 9 out of 10.

Nicely done, new hotel with large suite accomodations. Breakfast choices were good but the hotel just couldn't keep the food refreshed and the dining area was much too small and quickly got overrun with people.

Positives: Clean, new room.

Negatives: Breakfast area very cramped, ran out early on food.