Hilton Garden Inn

Reviewer: Not provided on Sat 06 Sep 2008 rated 8 out of 10.

Everything was good except the need to pay for parking. That should be part of the cost.

Positives: Location.

Negatives: Paying for parking.

Reviewer: Not provided on Wed 03 Sep 2008 rated 9 out of 10.

The room was comfortable as you would expect. The service exceed my expectations.

Positives: The executive floor.

Negatives: The remote parking.

Reviewer: Not provided on Wed 20 Aug 2008 rated 8 out of 10.

Great. Hated to have to pay for parking, though. Bathrooms need updating; showing wear. Easy check-in and check-out.

Positives: Location. Close to UTK.

Negatives: Bathrooms showing wear.

Reviewer: Not provided on Mon 12 May 2008 rated 9 out of 10.

This is a very nice Downtown hotel. The rooms decor is gorgeous. There are signs that this is an older property, but the remodel of the rooms helps make this a comfortable stay.

Positives: The hotel room was very upscale and inviting.

Negatives: The parking was difficult the day I arrived.

Reviewer: Not provided on Wed 07 May 2008 rated 9 out of 10.

Hotel was great but it in the middle of downtown Knoxville. They charge $14 a day for valet parking and 10$ a day if you park yourself. Really ridiculous, since you probably drive 50 yards to park. Outside of the parking situation my overall stay was fantastic.

Positives: Hotel was very clean.

Negatives: Parking was terrible. The valets lost total control while parking vehicles.

Reviewer: Not provided on Sun 04 May 2008 rated 7 out of 10.

Asked to move my car at 7 am and given 30 minutes to do so. Too many spots in the hotel parking lot are designated not for use. I missed the sign and parked in one of those spots. Hotel guests should have preferential treatment, we are paying guests.

Positives: Nice lobby.

Negatives: Location felt un safe. Poor parking accommodations.

Reviewer: Not provided on Thu 24 Apr 2008 rated 10 out of 10.

It is convenient to UT, it has a Starbucks in the lobby, it is plush, beautiful and it pampers you.

Positives: The bed was very comfortable and the view was good.

Negatives: It was a little difficult to park because of the crowd.

Reviewer: Not provided on Mon 31 Mar 2008 rated 8 out of 10.

I will stay there again.

Positives: Location and easy access to stores and restaurants.

Negatives: Nothing.

Reviewer: Not provided on Sat 29 Mar 2008 rated 8 out of 10.

Overall great experience. Nice clean rooms; would defiantly recommend for the price.

Positives: Very nice room.

Negatives: Small Bathroom.

Reviewer: Not provided on Thu 27 Mar 2008 rated 7 out of 10.

Very well located Downtown Knoxville but the parking is too expensive for the city.

Positives: Clean and well located.

Negatives: Expensive valet parking.

Reviewer: Not provided on Wed 12 Mar 2008 rated 9 out of 10.

Rooms are very spacious, and offer a great view of the city. The central downtown location with access to the convention center makes this Hilton a plus for whatever desire you may have while in this city. The food is delicious, the lounge is very relaxing. I will definitely stay here the next time I visit Knoxville.

Positives: Great view of the city, room was very spacious, and the food was delicious.

Negatives: I do not think you should pay for parking in the garage if you are staying at the Hilton.

Reviewer: Not provided on Tue 04 Mar 2008 rated 10 out of 10.

We had a great experience. The young men that greeted us at the door were friendly and helpful as were the people working at check in. We loved being on the 16th floor with a great view over the city. The beds were very comfortable and the bathrooms were very clean. We will definitely recommend this hotel to friends.

Positives: The hotel itself was quiet and comfortable. I really liked the fireplace in the lobby.

Negatives: We could have used a map of the area to negotiate around the one way streets.

Reviewer: Not provided on Sun 24 Feb 2008 rated 9 out of 10.

Good customer service, in the heart of Downtown Knoxville, and a wonderful place to stay.

Positives: Within walking distance to all entertainment and restaurants. Great views of Downtown Knoxville & Smokey mountains.

Negatives: Carpet needs to be replaced (torn by bathroom door).

Reviewer: Not provided on Mon 18 Feb 2008 rated 10 out of 10.

Staff was phenomenal. Rooms were perfect for the business traveler.

Positives: The staff was incredible, above and beyond! A+

Negatives: Parking was a slight pain, but a small price to pay for a great hotel!

Reviewer: Not provided on Mon 18 Feb 2008 rated 10 out of 10.

The staff was very attentive and friendly. Hotel was beautiful and in a great location. Would definitely stay there again.

Positives: Great location, friendly staff, clean and classy.

Negatives: The only thing I can think of is all vending was not convenient.

Reviewer: Not provided on Sat 16 Feb 2008 rated 9 out of 10.

Great hotel, convenient to Downtown Knoxville and the University of Tennessee campus. The lobby is extremely cold in winter due to the design, so wear a coat downstairs! The Starbucks coffee shop in the lobby was a plus. Rooms were comfortable and adequately furnished. Hallways were quiet despite the number of young children staying there with family. Hotel restaurant was a little pricey.

Positives: The quality and location were both beneficial to us.

Negatives: The parking garage elevators did not work.

Reviewer: Not provided on Sat 09 Feb 2008 rated 10 out of 10.

We stayed at this hotel during our drive form Boston, MA to Austin, TX. It felt like a night in a spa. The parking felt safe for our Mercedes, the room was much nicer than expected, the shower had great water pressure and amenities, and the internet was free. A big highlight was "Marty's Bistro", the main restaurant in the lobby: quiet, refined, yet affordable dining which met the expectations of this fussy Parisian reviewer. The staff was extremely knowledgeable and courteous. We had a great stay.

Positives: I am Parisian and found the restaurant "Marty's Bistro" to be world class!

Negatives: Could have been closer to attractions/shopping.

Reviewer: Not provided on Mon 04 Feb 2008 rated 9 out of 10.

Nice hotel and staff was helpful and courteous. Food and service in the bar was only average.

Positives: Easy access to I 40.

Negatives: Obviously upgraded but room & bathroom are small.

Reviewer: Not provided on Fri 25 Jan 2008 rated 10 out of 10.

I have stayed at this hotel before. Each time I have found my stay to be enjoyable.

Positives: We were pleased with the decor of the hotel and our room.

Negatives: The night we checked in the restaurant was closed and we had to eat in the bar.