Hyatt Place

Reviewer: Not provided on Thu 19 May 2011 rated 8 out of 10.

Nice hotel and nice public spaces. Staff seems unfriendly. We needed help with check-in and they acted as though they were too busy to help. It was weird. After talking with them further they seemed to warm up but they should smile and greet you and act as though they want to help instead of acting as though you are disturbing them.

Positives: Awesome hotel rooms, great breakfast, and nice common spaces.

Negatives: Staff was not that friendly. Didn't smile or greet us when we needed help from them.

Reviewer: Not provided on Sat 05 Feb 2011 rated 8 out of 10.

A good night's stay.

Positives: Conveniently located to my work.

Negatives: They could not accommodate my request for a king sized bed.

Reviewer: Not provided on Wed 22 Dec 2010 rated 10 out of 10.

I would not hesitate to recommend this hotel to others. The staff was so helpful and friendly. The room was spacious, clean, and comfortable. Everything looked fairly new.

Positives: Cleanliness was excellent. Room size was wonderful. Super large flat screen TV. Sectional sofa that made into a bed. Beds were comfy.

Negatives: Bathroom was small. Bedsides were a little close to the walls.

Reviewer: Not provided on Mon 02 Nov 2009 rated 10 out of 10.

My overall experience was excellent. The staff was very helpful and friendly. My room was spacious and in clean. I have stayed at resorts that was more than twice the money that didn't offer a room of this caliber.

Positives: Very clean, accomodating, friendly and a great value for the level of excellence.

Negatives: Parking was a little crowded.

Reviewer: Not provided on Tue 06 Oct 2009 rated 10 out of 10.

We spent the night of our wedding in this hotel. It was everything I had expected and more! Very nice! Will keep it in mind for future travel! Thank you for a memorable night.

Positives: The decor was fabulous! Very elegant. Looked just like the online pictures.

Negatives: The fresh fruit at the breakfast bar was not very fresh tasting.

Reviewer: Not provided on Thu 27 Aug 2009 rated 5 out of 10.

Nice safe neighborhood.

Positives: Good location.

Negatives: Dirty, hair all over bathroom floor.

Reviewer: Not provided on Fri 29 May 2009 rated 9 out of 10.

Fair price, amenities good, food poor, need ice machine on all floors.

Positives: Clean, internet, large TV, friendly efficient staff, affordable.

Negatives: Terrible Starbucks coffee, breakfast buffet mediocre.

Reviewer: Not provided on Mon 13 Apr 2009 rated 10 out of 10.

Hotel was freshly renovated. I actually stayed at the same spot before it became The Hyatt Place and it was much improved. Rooms are large and comfortable.

Positives: Recently renovated so everything was still nice and new.

Negatives: The parking lot smelled like manuer.

Reviewer: Not provided on Sun 12 Apr 2009 rated 9 out of 10.

A clean, updated hotel that's more about being usable than fancy. The rooms give you a living space and kitchenette for during the day or room for kids to play and the bathroom area is open for more than one person to use at once. Breakfast was sufficient and the lobby space had lots of private areas to meet with visitors. Also appreciated the business center with internet access as we didn't have a wireless-enabled computer with us.

Positives: Lots of usable space in the room - not just beds!

Negatives: Windows did not open - got a little clammy in the room.

Reviewer: Not provided on Wed 01 Apr 2009 rated 10 out of 10.

Love the place and will consider staying their again when in the area.

Positives: Very nice accomodations and very well kept.

Negatives: Continental breakfast could have been better.

Reviewer: Not provided on Sat 28 Feb 2009 rated 8 out of 10.

Very nice, clean, but has a sterile look. I guess that is the look that they are going for. Seemed to appeal to the younger group.

Positives: Very retro.

Negatives: Doesn't have that comfortable homey feel.

Reviewer: Not provided on Wed 11 Feb 2009 rated 10 out of 10.

Excellent quality and value. We were very happy with the large, clean room and the big flat screen TV. The service was great. I would absolutely stay at this hotel again.

Positives: Very clean and modern. Excellent location for shopping and dining.

Negatives: N/A

Reviewer: Not provided on Wed 11 Feb 2009 rated 9 out of 10.

Very nice suite style room. Room was very clean and bed was very comfortable. Desk and workspace area would be great for business traveler. Also had a mini fridge and bar area. Simple, but good breakfast included. There was no restaurant in the hotel, only a snack bar. However, it was near several very nice restaurants.

Positives: Very, very nice, large, clean room, with all the extras.

Negatives: Small snack bar (no restaurant) was disappointing.

Reviewer: Not provided on Fri 23 Jan 2009 rated 10 out of 10.

Great hotel, would stay again without a doubt!

Positives: Great location, clean, quiet and safe.

Negatives: It was all good.

Reviewer: Not provided on Sat 06 Dec 2008 rated 8 out of 10.

The desk clerk was very friendly and helpful. The room was clean and the bed was comfortable. I would stay here again! This is one of the nicest business express hotels.

Positives: Quick check-in. Comfortable bed. Great staff.

Negatives: Variety of snacks was limited.

Reviewer: Not provided on Wed 03 Dec 2008 rated 10 out of 10.

This hotel is great if you want to be close to Coolsprings/Galleria area. My mother and I went to shop so the location was great! The beds were very comfortable with nice pillows. We both got a great nights sleep. There was a large flat screen TV which we really enjoyed. The only negative was the breakfast, it was the worst breakfast! There was only toast, bagels, a little fruit or ceral. Very disappointed!

Positives: I really liked the large flat screen TV and comfortable beds and pillows.

Negatives: The breakfast was awful. There was only bagels, toast, and a little fruit.

Reviewer: Not provided on Sun 30 Nov 2008 rated 10 out of 10.

Loved the friendly staff that was knowledgeable and clean room! No printer for computers.

Positives: The fresh apples.

Negatives: Pool closed and no hot tub!

Reviewer: Not provided on Fri 28 Nov 2008 rated 10 out of 10.

This was an exceptional experience. This was one of the nicest, cleanest hotels that we have ever stayed in. We were even treated to a complimentary breakfast.

Positives: Unbelievably nice room for the price.

Negatives: Could use more signs to indicate location.

Reviewer: Not provided on Sat 22 Nov 2008 rated 9 out of 10.

The overall stay was excellent. The price deal was exceptional. The beds were the most comfortable I've stayed in, in a while. Breakfast atmosphere was pleasant.

Positives: I loves the spaciousness of the room, breakfast was good.

Negatives: I wish that it had an indoor pool or spa to relax after the drive.

Reviewer: Not provided on Fri 21 Nov 2008 rated 10 out of 10.

Convenient location off I-65, clean room, no hassle staff, this hotel has everything I look for when traveling for business or pleasure.

Positives: Nice room, big LCD TV, quiet. No complaints.

Negatives: Not enough electrical outlets.

Reviewer: Not provided on Wed 05 Nov 2008 rated 10 out of 10.

Hotel was great!

Positives: Big screen plasma LG's in the room.

Negatives: Nothing.