Country Inn & Suites

Reviewer: Not provided on Sun 10 Apr 2011 rated 9 out of 10.

This motel was close to attractions, restaurants, and shopping for needed items. The one bedroom suite was just right for our group. The beds were very comfortable. Staff were friendly and helpful. Breakfast was hot and good.

Positives: Clean, comfortable, and very well priced . All staff very helpful. Housekeeping very good.

Negatives: Some older furniture needs to be replaced.

Reviewer: Not provided on Tue 22 Feb 2011 rated 8 out of 10.

I would not consider this on par with the two other 2.5 star hotels at that exit. Furniture, bathroom paint were quite worn. Bath fixtures were old. The toilet was not bolted properly to the floor, it rock back and forth, Marjory. Really unsafe for an older person I would think.

Positives: Friendly staff.

Negatives: Room was "shop warn" Continental breakfast not up to Fairfield and HI Express.

Reviewer: Not provided on Thu 03 Feb 2011 rated 7 out of 10.

Very convenient to I-24. Cracker Barrel is next door. The staff is very accommodating and extremely friendly. They make the hotel! Breakfast was fresh and pretty good. The rooms were somewhat disappointing - showing wear. There were cigarette burns on the vanity and tub - sort of ugly. I thought the furniture was well beyond its useful time - looked shabby. I thought the room didn't warrant the price.

Positives: Hotel is clean, staff is great and very helpful.

Negatives: Rooms are dated and furniture is uncomfortable and showing wear.

Reviewer: Not provided on Sat 23 Oct 2010 rated 4 out of 10.

I was disappointed with the hotel because the toilet was stopped up. The kind and professional person on duty allowed us to select another room from a choice of 2. One of the other two rooms had a stopped up toilet. The room we selected reeked of smoke and had a water stain (I hope) in one of the chairs.

Positives: The person on duty handled a very stressful situation in a professional manner.

Negatives: The toilet was stopped up, the chair was stained and the room reeked of smoke.

Reviewer: Not provided on Mon 28 Sep 2009 rated 7 out of 10.

Good free breakfast, large rooms and<BR/>clean rooms.

Positives: Clean.

Negatives: Little noisy with interstate traffic.

Reviewer: Not provided on Sun 13 Sep 2009 rated 8 out of 10.

Nice location, quiet and an easy to work with staff. Security seemed good. Parking was ample. Room was a little musty but otherwise quite good.

Positives: It was a suite with excellent Internet access.

Negatives: Air-conditioner did not work well-it was a bit musty.

Reviewer: Not provided on Mon 24 Aug 2009 rated 7 out of 10.

Staff was very nice and helpful.They let me use there computar to print out coupons for attractions that we where going to.the room needed a table to eat at there was plenty of room.The only problem was that htere was some mold in spots in the room.

Positives: friendly staff

Negatives: no table in room to eat at.some mold in room

Reviewer: Not provided on Fri 31 Jul 2009 rated 7 out of 10.

Nice looking hotel, the plummbing is very loud from adjacent rooms, the carpets we dirty. Beds were clean and comfortable. It was nice to have a refrigerator and microwave in the room.

Positives: room had a microwave and a mini refrigerator, good continental breakfast.

Negatives: Stayed 5 days, Each day by socks with dark from dirt on carpet, yuck

Reviewer: Not provided on Wed 29 Apr 2009 rated 7 out of 10.

This hotel was in the middle of nowhere; only a WalMart with 2 restaurants nearby. I would've complained about the smoking room but at that point I couldn't be bothered, as it was only for one night.

Positives: Quiet.

Negatives: The room smelled like smoke, I'd asked for non-smoking.

Reviewer: Not provided on Wed 28 Jan 2009 rated 9 out of 10.

A cozy fire greeted us as we checked in. The room was nice and the breakfast outstanding.

Positives: Very friendly , good location and spacious.

Negatives: Lumpy mattressesand one

Reviewer: Not provided on Thu 06 Nov 2008 rated 4 out of 10.

Bedrooms were ok, but the suite area was a little on the worn side. The couch and chair were something you would sell at a garage sale, not buy at one. No coffee table. The ice maker in the hall was the worlds loudest.

Positives: Access, staff.

Negatives: Terrible plumbing sound insulation.

Reviewer: Not provided on Mon 08 Sep 2008 rated 10 out of 10.

We were very impressed with the cleanliness of this hotel. The breakfast was great for a continental breakfast. Staff was friendly.

Positives: Very clean, great deluxe continental breakfast.

Negatives: Poll crowded.

Reviewer: Not provided on Wed 03 Sep 2008 rated 10 out of 10.

The staff was very friendly. The room was perfect for my family. I loved the opportunity to sit on the front porch until 12:30 in the morning just rocking, relaxing and reading.

Positives: Comfortable stay.

Negatives: Breakfast was ordinary.

Reviewer: Not provided on Thu 07 Aug 2008 rated 10 out of 10.

Good overall value for money.

Positives: Good value for price.

Negatives: Needs better parking area.

Reviewer: Not provided on Fri 01 Aug 2008 rated 10 out of 10.

This is the second time I have stayed at this hotel. The Simmons mattress and down pillows are very comfortable. The suites are 2 roomed. The sitting area includes a fold out sofa, chair, table and chair set and TV armoire. this feature comes in handy when traveling with young children.

Positives: Everything.

Negatives: Not applicable.

Reviewer: Not provided on Wed 30 Jul 2008 rated 9 out of 10.

Clean, comfortable, large rooms. Nice beds. Helpful staff. Conveniently located near Ruby Falls Cave and Rock City. Lovely view of the mountains.

Positives: Nice view, clean.

Negatives: Breakfast not as good as some other Country Inn & Suites.

Reviewer: Not provided on Wed 23 Jul 2008 rated 8 out of 10.

This was a very nice hotel, which includes both regular hotel rooms and suites. If we had been given a suite, I would have agreed with the 2 1/2 star rating, but for a regular hotel room, it was not a 2 1/2 star property - the rooms were regular size and the mattresses were the old style hard motel mattresses, not the more plush and supportive mattresses found in all the nicer hotels these days. The property was clean and well maintained, well located, and there was an indoor pool that looked nice. There was no restaurant on-site, but the hotel had an excellent self-serve breakfast area and there was a Cracker Barrel restaurant right next door. Our only problem was with check-out - there was no bellhop, and the few luggage carts were being hoarded - we had to wait 45 minutes for a cart, which we needed because we had one heavy item with us that had to be carted. Other than that, it was fine, and I would definitely recommend the hotel.

Positives: Very nice staff, nice breakfast set-up.

Negatives: Housekeeping staff did not speak English.

Reviewer: Not provided on Thu 17 Jul 2008 rated 10 out of 10.

Overall we enjoyed are stay tremendously. It was comfortable, clean, quiet and pleasant.

Positives: The room was spacious and beautiful.

Negatives: Shower water pressure was lacking.