Residence Inn

Reviewer: Not provided on Fri 29 May 2009 rated 10 out of 10.

We loved this hotel! It was in a great location and the room was beautiful. The staff was very helpful and friendly. The complementary breakfast buffet was very good.

Positives: The room was nice and very clean. The staff was very helpful.

Negatives: The pool was small.

Reviewer: Not provided on Sun 03 Aug 2008 rated 9 out of 10.

The hotel is situated in an ideal location in Downtown Chattanooga within walking distance of most major attractions. The room was spacious and clean. The staff helped us every step of the way and were especially helpful when we asked for directions to the local attractions. They had menus, walking and driving directions, and recommendations to every attraction we asked about. We even got a fireworks show outside our windows from ATT Field next door!

Positives: Great location. Clean room. Friendly staff.

Negatives: Parking cost $7/day.

Reviewer: Not provided on Wed 23 Jul 2008 rated 9 out of 10.

Good hotel; decent value.

Positives: Good location.

Negatives: Limited parking.

Reviewer: Not provided on Wed 23 Jul 2008 rated 5 out of 10.

The hotel is located in great area of downtown. It is very accessible to the Free Electric Shuttle and only a block from the main tourist area of downtown. The staff was friendly, but seemed to lack hotel management and operations experience.

Positives: It was a clean, modern hotel and was located in a good spot.

Negatives: The staff did not seem to know how to do their job. Staff was polite, but clueless as to how unauthorized charges was added to my bill.

Reviewer: Not provided on Wed 30 Apr 2008 rated 8 out of 10.

Family friendly, convenient to area attractions. The staff is courteous and the free breakfast was a hit with the little kids.

Positives: Location is great and we stayed here before so we new what we were getting.

Negatives: The rate was almost double what we paid a year earlier for the same room even with your prices.

Reviewer: Not provided on Wed 30 Apr 2008 rated 10 out of 10.

My recent two night stay was excellent. Location is great with on-site parking and within walking distance to major attractions in the downtown area. All of the staff was friendly and helpful. I enjoyed the hot breakfast each morning. The hotel was clean and security was not an issue which is very important to me. I will certainly return to this hotel again.

Positives: Location and on site parking is great. Service is great.

Negatives: Furnishings a little worn, but clean and/or polished.

Reviewer: Not provided on Tue 29 Apr 2008 rated 9 out of 10.

Very nice hotel room with plenty of space and a nice kitchen. I would go back on every visit.

Positives: It was Downtown where I wanted to be.

Negatives: A bit noisy - from the outside traffic.

Reviewer: Not provided on Tue 15 Apr 2008 rated 10 out of 10.

When I asked if we could check in about 7 hours early, they said, "no problem". When I asked about a good seafood restaurant in the area, they told me where, within walking distance and a 10% off coupon. When I asked about where the Zoo was, they printed out directions for me and gave me two free passes! I was beyond satisfied with this hotel! The complimentary hot breakfast bar was excellent! The hotel was very clean and the staff always said hello, as we passed them. I would most definitely recommend!

Positives: Staff was extremely helpful with locations and free admission tickets.

Negatives: No smoking rooms.

Reviewer: Not provided on Fri 21 Mar 2008 rated 9 out of 10.

Great Hotel for 1-4 nights; Convenient Location; Friendly Staff with free ticket perks.

Positives: Location; Swimming Area; Kitchenette.

Negatives: Breakfast was merely adequate.

Reviewer: Not provided on Wed 06 Feb 2008 rated 10 out of 10.

We had a great time at Residence Inn. It had a late check in time but it turned out ok we were able to go do and then come back to check in and swim. My Kids Loved It! We will be back!

Positives: Closeness to everything.

Negatives: Not enough trash cans and there was 1 and it was very small.

Reviewer: Not provided on Wed 14 Nov 2007 rated 9 out of 10.

The location was wonderful. David, at the front desk was very helpful. It was generally clean. The buffet was excellent and we had a great visit!

Positives: The kitchen in room and cordial/friendly staff member.

Negatives: The bed was not that comfortable. We've slept on better mattresses in other hotels.

Reviewer: Not provided on Wed 05 Sep 2007 rated 9 out of 10.

Very clean and nice hotel in the heart of downtown close to every big attraction (The Aquarium, The Imax etc.).

Positives: Very convenient to area attractions.

Negatives: Outdoor balconies would be nice.

Reviewer: Not provided on Wed 15 Aug 2007 rated 5 out of 10.

Did not stay at the hotel due to hotel fire.

Positives: Did not stay at the hotel due to hotel fire.

Negatives: Did not stay at the hotel due to hotel fire.

Reviewer: Not provided on Fri 20 Jul 2007 rated 9 out of 10.

Pretty nice.

Positives: Close to baseball park (can walk).

Negatives: Parking was a little crowded.

Reviewer: Not provided on Tue 03 Jul 2007 rated 9 out of 10.

It was a very comfortable hotel for families on vacation or business travelers. We were happy with the attention to details such as towels in the pool area, pool hours, a stocked kitchen, and a variety of choices at the breakfast buffet.

Positives: We enjoyed the attention to details that make staying in a hotel much more pleasurable.

Negatives: The only complaint would be that the hotel charged the bill to us although.

Reviewer: Not provided on Mon 04 Jun 2007 rated 9 out of 10.

Great hotel, great price, great location. No complaints!

Positives: Great location, very clean.

Negatives: Weren't clear about parking rates.

Reviewer: Not provided on Tue 03 Apr 2007 rated 10 out of 10.

Friendly staff and a great location near river, restaurants, aquarium, museum and art district. Clean, comfortable room. We wished that our schedule had allowed for a stay of more than the one night. Would definitely recommend, and we hope to stay there again sometime.

Positives: Very, very friendly check-in. Staff provided discount coupon for excellent nearby (walking distance) dining. Great location.

Negatives: Brief problem with internet access. Night staff didn't have a clue, but I figured it out.

Reviewer: Not provided on Thu 27 Jul 2006 rated 7 out of 10.

The main reason why I return to the Marriott was because of the excellent location. My first choice was Court Yard, right across the street because the offer lower prices; but the were booked one week in advance of my trip. Thanks. EXCELLENT LOCATION FOR AQUARIUM, IMAX, SHOPPING, EATING, DOWNTOWN AREA, ETC

Positives: It was in walking distance of the Aquarium and Downtown area.

Negatives: Reception should have been more understanding with early check in times, if rooms were available.

Reviewer: Not provided on Mon 20 Jun 2005 rated 10 out of 10.

Extremely happy with this hotel! The location in the heart of the new downtown development, right next to the famous aquarium, IMAX, and places to eat and the river front. Hot breakfast included as well as afternoon drinks and Wed. night dinners. Extremely friendly staff. Only $5 parking.

Positives: AMAZING location- next to river front, aquarium, and restaurants. Spacious room with kitchen and separate bedroom!

Negatives: Nothing bad to say.