Chattanooga Marriott Downtown

Reviewer: Not provided on Mon 16 May 2011 rated 9 out of 10.

Good hotel, comfortable, clean, well located to attractions in Chattanooga, restaurants, and next to Convention Center.

Positives: Good location to attractions, and interstates.

Negatives: High rise, waiting for elevators, only coffee is from a Starbucks.

Reviewer: Not provided on Thu 05 May 2011 rated 9 out of 10.

Overall, a good value if you Negotiate the price.

Positives: Pretty in door pool, very comfortable beds.

Negatives: Parking is in a garage and you have to pay for it.

Reviewer: Not provided on Tue 19 Apr 2011 rated 1 out of 10.

The hotel is old. It may have been a 3-1/2 star hotel years ago but not now. The bed was half made, there were stains on the carpet, the chair looked dirty. The toilet was too close to the door. The iron was old and out dated. The front desk staff was pleasant but housekeeping was unpleasant.

Positives: My children enjoyed the swimming pool.

Negatives: The location. The room was old, the bed was not made good, there were stains on the carpet.

Reviewer: Not provided on Thu 14 Apr 2011 rated 10 out of 10.

Very nice hotel. Clean, modern, prompt valet service, comfortable clean room and<BR/>friendly staff. Starbucks in lobby was great.

Positives: Upscale lobby, quick valet service, convenient location and

Negatives: No fridge in room, and no bible in nightstand.

Reviewer: Not provided on Thu 14 Apr 2011 rated 10 out of 10.

This is the 2nd time we have stayed in this hotel, thanks to Priceline.com. We had a GREAT experience both times. The staff is very friendly.

Positives: I love the location of this hotel for the wonderful price. Its close to a lot of things in town!

Negatives: We had a difficult time getting into our hotel room at 1st, but they were quick to fix it right away.

Reviewer: Not provided on Wed 13 Apr 2011 rated 9 out of 10.

The Marriott Convention Center in Chattanooga is close to downtown attractions and attractions on Lookout Mountain. The hotel is clean, the staff friendly, and the accommodations were just what we expected. My wife liked the Bath and Body works supplies in the bathroom.

Positives: Very close to downtown attractions and clean.

Negatives: Bathroom toilet was too close the door.

Reviewer: Not provided on Thu 07 Apr 2011 rated 9 out of 10.

Great location and service, would recommend it.

Positives: Nice friendly staff clean surroundings and it looks safe.

Negatives: No complaints.

Reviewer: Not provided on Tue 22 Mar 2011 rated 9 out of 10.

The room was clean and well appointed. Plenty of towels and pillows. The pool was small, full of families and the area was loud!

Positives: Great location on the electric shuttle line.

Negatives: Indoor pool was small and crowded! Parking garage elevator was broken.

Reviewer: Not provided on Tue 22 Mar 2011 rated 8 out of 10.

Overall helpful, friendly staff, tried to right things which were not in their control - neighboring guests were impacting our room - and make our stay enjoyable and comfortable.

Positives: Excellent service from most staff, room was comfortable.

Negatives: Problem with the room required manager attention, other staff could not help. No breakfast included in rate.

Reviewer: Not provided on Tue 22 Mar 2011 rated 6 out of 10.

They need to replace all old mattresses and throw away all worn out bedding.

Positives: I liked the location.

Negatives: I did not like the bed. It was not comfortable. The mattress on one of the beds felt like a pull out couch.

Reviewer: Not provided on Sun 20 Mar 2011 rated 8 out of 10.

The hotel was nice. It was close to a lot of the area attractions. There is a free electric shuttle that takes you to some of the downtown attractions.

Positives: It was very close to a lot of attractions.

Negatives: Was crowded with two conventions going on. Also the hot tub was not working.

Reviewer: Not provided on Tue 08 Mar 2011 rated 10 out of 10.

Lovely hotel, excellent location adjacent to Convention Center. Luxury bedding in rooms, convenient lighting for nighttime reading. Bathroom skimpy with amenities, we had to request bathrobe that was supposed to be in room. Beautiful lobby chandelier.

Positives: Quick service from valet parking.

Negatives: No shower cap in bathroom, no shower gel.

Reviewer: Not provided on Fri 04 Feb 2011 rated 10 out of 10.

This is a great hotel conveniently located in the downtown Chattanooga area. The room and amenities were clean and comfortable.

Positives: The hotel and room was very clean, modern and comfortable.

Negatives: Parking was a little pricey.

Reviewer: Not provided on Wed 10 Nov 2010 rated 8 out of 10.

Mediocure at best.

Positives: Convenient to meeting location.

Negatives: Pay to park; plugged drains, shower curtain falling.

Reviewer: Not provided on Sun 07 Nov 2010 rated 7 out of 10.

This hotel appeared to be a very nice hotel a number of years ago. The staff was very friendly, and the hotel was kept up as much as possible with it's age and apparent neighborhood shift to a lot less attractive area. There is nothing near the hotel to do within walking distance, and from what I saw, you would not want to walk if there was. Again, the staff was great. Everything was clean and the pool appeared to be nice, but it was not very convenient to anything except the highway.

Positives: Friendly staff and pool appeared to be nice.

Negatives: Location. Town has seemed to move away from this hotel.

Reviewer: Not provided on Thu 28 Oct 2010 rated 8 out of 10.

Rooms were clean, staff helpful, location to down, great shuttle at front door every 15 min.

Positives: Staff very helpful.

Negatives: Bar area wasn't that great and pricey.

Reviewer: Not provided on Thu 21 Oct 2010 rated 4 out of 10.

I feel this hotel is only a 3.5 star due to the fact it is hooked on to the convention center. This hotel is for business as the rooms are very small and only one person can get in the bathroom. You cannot even shut the door in the bathroom easy once you are in there it is so small. Also, for a &quot;2 bed&quot; room it should be king size beds.

Positives: Liked the bus stop being right out the door.

Negatives: Double bed not king, bathroom is too little, indoor pool area in poor condition.

Reviewer: Not provided on Tue 21 Sep 2010 rated 8 out of 10.

Clean the hot tub. there is black stuff all around the surface.

Positives: The see through elevators.

Negatives: Bathrooms were too small.

Reviewer: Not provided on Wed 15 Sep 2010 rated 9 out of 10.

This hotel is absolutely beautiful. The lobby is well-decorated, the pool areas and fitness room are clean and well-kept and the staff is extremely friendly. I had trouble using my card in the elevator to access the concierge floor where my room was located. A staff member happened to notice me and hurried over to help me get upstairs. The glass elevators were beautiful with a great view of Chattanooga. The room was extremely comfortable and the granite counter tops throughout the room (night stand, TV stand, coffee bar, and bathroom counter) were spotless and well-kept. Overall, this was an incredible experience. Everytime I needed something, the staff was there to help. I never had an instance where the valet didn't have my car ready by the time I got downstairs. Great exhibit of a 3.5 star hotel!

Positives: I loved the quiet and comfortable room, helpful staff and pleasant valet service.

Negatives: I absolutely hated the high price of parking.

Reviewer: Not provided on Sat 24 Jul 2010 rated 7 out of 10.

Once we were put in a room with working plumbing, the hotel was very nice. Great location convenient to downtown! The bell staff &amp; valets were wonderful!

Positives: Great location.

Negatives: Staff did not respond quickly to concerns.

Reviewer: Not provided on Fri 23 Jul 2010 rated 10 out of 10.

Clean and near many fantastic locations in Chattanooga.

Positives: Great location.

Negatives: Nothing.

Reviewer: Not provided on Fri 09 Jul 2010 rated 9 out of 10.

Very comfortable beds, nice size bedroom area, room well equipped for business use. Conveniently located to area attractions. Polite and helpful staff.

Positives: Bedroom - nice size, decorated nicely, very comfortable beds, nice linens.

Negatives: Bathroom - very small, no exhaust fan &amp; mold in shower.

Reviewer: Not provided on Fri 02 Jul 2010 rated 10 out of 10.

My husband and I were pleasantly surprised by the spotlessness of the spacious room and the whole hotel area. We had a wonderful view from our 14th floor room of Lookout Mountain and the city. We had breakfast in the Terrace Restaurant at the hotel and enjoyed the delicious buffet, and the service was outstanding! We enjoyed every moment of our stay.

Positives: The friendliness and helpfulness of the whole staff was so refreshing.

Negatives: Can't think of a thing.

Reviewer: Not provided on Mon 21 Jun 2010 rated 10 out of 10.

This hotel is very nice! The staff is outstanding!

Positives: The views, the staff and the clients who stay there.

Negatives: The parking/check in rules....very bad.

Reviewer: Not provided on Mon 21 Jun 2010 rated 8 out of 10.

Nice, clean, very basic hotel. Did lack modernization of some room amenities for what I expected from a 3 &amp; 1/2 star hotel. Overall, hotel suited the needs I had for this trip.

Positives: Clean &amp; close to convention center.

Negatives: Room amenities lacking &amp;/ outdated.

Reviewer: Not provided on Thu 27 May 2010 rated 2 out of 10.

The cleaning crew woke us up blaring the radio next door to us when they were cleaning. Upon check-in, the attendant barely said 2 words to me before giving me the hotel key. Front desk said they were sending someone to look at our TV/computer connection and never did. What a waste of money. So disappointed that we stayed here.

Positives: Location.

Negatives: Unfriendly staff, poor room quality, barely a 2 star hotel.

Reviewer: Not provided on Sun 23 May 2010 rated 9 out of 10.

Hotel was extemely nice and close to downtown area. The beds were very comfortable and the staff is first rate. This hotel is undergoing some renovations but it was not a bother.

Positives: The staff was wonderful and very friendly.

Negatives: Nothing

Reviewer: Not provided on Thu 22 Apr 2010 rated 7 out of 10.

Friendly staff made up for lapses in room cleanliness. The location was adequate for reaching downtown attractions. Parking in the garage would have been expensive if we were staying for more than one night.

Positives: Very friendly and helpful staff.

Negatives: Mildew in bathroom, bloodstain on pillow cases.

Reviewer: Not provided on Thu 22 Apr 2010 rated 7 out of 10.

The hotel was nice, and we got a great price, however after paying additional parking fee of $10 per night, brought the price up to a level of Holiday Inn, except, Marriott does not provide free continental breakfast. Also the pool did not have clear water in it. The sauna was nice though.

Positives: Location was convenient.

Negatives: Charged extra $10/night for parking.

Reviewer: Not provided on Sun 11 Apr 2010 rated 8 out of 10.

This hotel was nice however wish we were closer to the river area where the fun was. This hotel is 9 blocks from the center of activity.

Positives: It was a name brand hotel.

Negatives: Too far from the hot spots and close to the river area.

Reviewer: Not provided on Sat 10 Apr 2010 rated 4 out of 10.

Not bad, just not quite up to usual Marriott quality and standards.

Positives: Price

Negatives: Our room wasn't clean and the pool wasn't clean either.

Reviewer: Not provided on Tue 16 Mar 2010 rated 3 out of 10.

No one could provide me with a clear explanation or solution. The staff (which was very nice) apologized but didn't offer me anything to compensate or comfort me for my inconvenience.

Positives: Location seemed to work fine for me.

Negatives: No internet any where in the hotel.

Reviewer: Not provided on Mon 01 Mar 2010 rated 9 out of 10.

Overall good experience.

Positives: Nice hotel, clean.

Negatives: Had to pay for parking, valet service was understaffed, had to wait longer than desired.

Reviewer: Not provided on Wed 10 Feb 2010 rated 6 out of 10.

I would not choose this hotel for future visits in Chattanooga. Friendly staff but if a guest told me that a room smelled and had stained sheets/mattress pad, I would have instantly changed them and compensated with complimentary breakfast or something. Nothing was done.

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Positives: The employees were friendly.

Negatives: I complained twice about the smell in the room and the stained sheets &amp; mattress pad. Nothing was done!

Reviewer: Not provided on Sat 16 Jan 2010 rated 9 out of 10.

Good and clean hotel with excellent front desk staff. Easy access from interstate. Excellent driving access to all of amazing downtown Chattanooga.

Positives: Very helpful and friendly front desk staff.

Negatives: Entrance to hotel from parking garage.

Reviewer: Not provided on Fri 25 Dec 2009 rated 8 out of 10.

This is a nice upscale hotel. The room was spacious with nice amenities like a large screen TV, coffee station, and soft bed linens.

Positives: Quality of the hotel for the price.

Negatives: Channel selection on the cable TV.