The Westin
Hilton Head Island, South Carolina
The Westin is a hotel located in Hilton Head Island.
Located along a pristine stretch of sandy white beach, in Port Royal Plantation, The Westin Hilton Head Island Resort & Spa provides the utmost in southern hospitality. Awarded the AAA Four Diamond Award in 2008, this rejuvenating resort features plenty of activities for all ages. Within the plantation, you will find bicycle and jogging paths, three championship golf courses, and fourteen tennis courts.
Our concierge can also help you arrange other activities such as kayaking, deep-sea fishing, and horseback riding. The Westin Hilton Head Island Resort & Spa offers several renowned dining options, including The Carolina Caf . With several outdoor pools and a heated indoor pool, our guests can swim year-round.
Relax on our white sand beach, and refresh in the Atlantic Ocean.
Host an event in one of our fifteen elegantly appointed meeting rooms. Many of our rooms allow you to take in a breathtaking panoramic view of the beach and dune grass from your own private balcony. Each room has been furnished in a manner reminiscent of the Old South, which lends to stylish comfort. Sink into a Heavenly Bed , and experience the utmost in relaxation.
Nearby restaurants include Carrabba's Italian Grill, Robbers Row Grille, Jamaica Joe’z Beach Bar, and Coconutz Sports Bar.
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The Westin reviews
Rated 7 out of 10 with 25 reviews
The comments and opinions expressed on this page are those of visitors to this site, and not of and or its parent companies.
Reviewer: Not provided on Wed 05 Oct 2011 rated 9 out of 10.
The Westin at Hilton Head was pretty spectacular for the price provided to us by Priceline. The parking lot was a long way from my room and there were some minor upkeep items needed. I would definitely stay here again, as long as I could get another deal through Priceline!
Positives: Right on the beach with private access!
Negatives: Needs a few basic repairs/renovations.
Reviewer: Not provided on Sat 24 Sep 2011 rated 8 out of 10.
Starting to show it's age in some areas although some areas appear to be nicely renovated and decorated. Staff was friendly.
Positives: The bed, shower, proximity to the beach, pool, and shower.
Negatives: Room size, view, extra fees, no phone coverage on AT&T, no free wireless.
Reviewer: Not provided on Tue 30 Aug 2011 rated 7 out of 10.
It falls short of when I expected from a four star. They charge for everything, fees are rampant, and the room I was given was smaller than most motel room I've stayed in before.
Positives: It's location right on the beach and its curb appeal.
Negatives: The room I was given was small, no microwave services, pricey add-ons and fees.
Reviewer: Not provided on Mon 29 Aug 2011 rated 10 out of 10.
Excellent resort with great customer service!
Positives: Arranged for my golf and provided all items my wife and I may have left home.
Negatives: Resort stores a little pricey.
Reviewer: Not provided on Sun 21 Aug 2011 rated 9 out of 10.
Family friendly, nice grounds, plenty of parking, beach right out the back doors.
Positives: The beach was right out the back door. It was perfect.
Negatives: The cell phone reception was not good, in the hotel or outside. Also the pool was being treated and the deck painted so we weren't able to use large
Reviewer: Not provided on Tue 12 Apr 2011 rated 2 out of 10.
The location was beautiful, but the hotel was not well maintained. Dead bugs on floor, dust and mold on curtains and wall and drywall falling off from moisture. The swimming area was fairly well maintained but the beach was not. The fire alarm went off in the middle of the night and we all had to evacuate the building, however, no one from the hotel was there to give us guidance or assurance. Guests just started going back in so we didn't sleep all night not knowing what was going on. When I finally got through the next morning and spoke to the assistant manager, she said that she was receiving the same complaints from a lot of other guests. Come to find out a member of my family stayed their 2 years ago and had the same cleanliness and lack of maintenance issues as us! Previously we have stayed at the Marriott close by and loved it in comparison!
Positives: The front desk staff was generally nice, however, the evening concierge was quite rude.
Negatives: The hotel was not well maintained and dirty. The fire alarm went off in the middle of the night and no one from the hotel gave us any direction!
Reviewer: Not provided on Sun 21 Nov 2010 rated 9 out of 10.
Would highly recommend. I received a great price through priceline and it was worth well beyond that.
Positives: Extremely friendly staff.
Negatives: Nothing
Reviewer: Not provided on Fri 19 Nov 2010 rated 5 out of 10.
It needs to be updated. The restaurant Oceans was very overpriced for the lack of atmosphere it provided and the service was terrible. I was highly disappointed that they charged me a service charge for nothing for each day and each room I booked. I have never had this happen before. I was very disappointed overall.
Positives: View of the ocean was nice.
Negatives: The service charge they charged.
Reviewer: Not provided on Sat 14 Aug 2010 rated 8 out of 10.
Nice hotel, but the carpet is dated.
Positives: Close to beach and free parking space.
Negatives: $16 charge fee/day with not telling customer at beginning.
Reviewer: Not provided on Mon 14 Jun 2010 rated 9 out of 10.
This a family friendly resort atmosphere. Everything is well presented and maintained. Staff was friendly and helpful. It is a great place for a relaxing stay.
Positives: Beautiful beach front, extremely friendly staff.
Negatives: Service charges for parking, internet services are not mentioned.
Reviewer: Not provided on Fri 11 Jun 2010 rated 9 out of 10.
Great family friendly hotel. The baby (1 years old) and my teenager (almost 16) really enjoyed it. I always felt safe and the customer service is excellent.
Positives: Staff was awesome. The room service food is always good.
Negatives: Parking garage. The walk to the room was really long and with carrying the stuff I had it was tough.
Reviewer: Not provided on Thu 10 Jun 2010 rated 8 out of 10.
Very nice outdoor areas with pools and outdoor activities on beach.
Positives: Great pool area.
Negatives: Rooms were a bit outdated.
Reviewer: Not provided on Sun 06 Jun 2010 rated 8 out of 10.
Having stayed at all four resorts on the island, this one was the largest and had beautiful grounds and pool areas. The room was large and had a converted mini-bar to use as a small fridge (very small). The cleaning staff was great until the day of departure, when they started knocking on the door hours before the designated check-out time.
Positives: The choice of pools and decks were great for sun bathing or for resting in the shade.
Negatives: The food at the restaurants was not up to resort standards. Overpriced and boring.
Reviewer: Not provided on Fri 04 Jun 2010 rated 5 out of 10.
The hotel is in need of some updating. All the carpets are worn with stains on them. Looks like they have purchased some new curtains looked very cheep in the hallways. Our room had cob webs hanging off the ceiling and the glass doors you could barely see out of. The bathroom was filthy. I cleaned the tub/shower and scrubbed the floor. We were next to the hotel staff facility room and they were so loud all day and night until about 11:00 PM.
Positives: Nice outside area.
Negatives: Hotel room dirty.
Reviewer: Not provided on Thu 20 May 2010 rated 8 out of 10.
Love this resort, have stayed more than once. Great pool area. Very clean hotel. Only one problem, this trip the rooms air conditioning wasn't working well. One night it did not work at all.
Positives: Lots of activities, great pool service, pool extremely clean. Staff very friendly.
Negatives: Air conditioning in our room did not work well. One night it did not work at all.
Reviewer: Not provided on Tue 18 May 2010 rated 5 out of 10.
Clean. Excellent location. Extremely friendly/helpful restaurant staff, bell boys, and house keeping staff. Comfortable beds. Nice balcony. Good coffee. Poor policy choice in including hidden fees. Loved the experience, but have no respect for dishonorable practices such as non disclosed service fees.
Positives: Extremely friendly support staff (waiters, bell boys, and house keeping).
Negatives: Hidden fees.
Reviewer: Not provided on Thu 13 May 2010 rated 9 out of 10.
Perfect for our Mother's Day weekend with children!
Positives: Fabulous location.
Negatives: Nothing to dislike.
Reviewer: Not provided on Fri 09 Apr 2010 rated 5 out of 10.
The hotel is dated. It needs new rugs , new shower heads and more shops.
Positives: Front desk personnel and breakfast buffet.
Negatives: Dirty hallways with torn carpets and food trays left in the halls.
Reviewer: Not provided on Fri 16 Oct 2009 rated 9 out of 10.
Great hotel, I love this hotel!
Positives: Great hotel, beautiful grounds and location.
Negatives: Housekeeping is understaffed.
Reviewer: Not provided on Thu 15 Oct 2009 rated 7 out of 10.
With some cosmetic improvements that is paint, new carpet, flat screen TV's. This would be a 5 star resort property.
Positives: Nice beach and pool area.
Negatives: A little worn out, carpet stains, and the beds were a little hard.
Reviewer: Not provided on Sun 04 Oct 2009 rated 10 out of 10.
Staff and everyone was great,<BR/>first visit back in about 3 years,<BR/>hope the economy picks up so we can enjoy more weeks.
Positives: Its beautiful.
Negatives: Nothing.
Reviewer: Not provided on Thu 10 Sep 2009 rated 3 out of 10.
Very disappointed with the cleanliness of this "resort" Filthy ice machine room that had broken tile on the floor and mold! Rooms were worn and not cleaned well. Pools had gunk built up along sides. Pool deck was a hazard if you didn't have flip flops or water shoes (nails sticking up, splinters from wood and HOT).
Positives: Location was very convenient to shopping and beach.
Negatives: Charged $16/day for things we thought were included!
Reviewer: Not provided on Tue 08 Sep 2009 rated 10 out of 10.
The hotel was clean and friendly. Everyone working there had accents, and were so professional and friendly. Our atrium balcony overlooked the pools and we could see the ocean. A live band played every evening beach tunes. This resort exudes VACATION. It was very nice.
Positives: Loved the proximaty to the pool, beach, area of town. I LOVED our trip to HHI, and subsequently, love the Westin too.
Negatives: There was a cockroach in the lobby when we checked in, wish the room had a mini fridge and blowdryer.
Reviewer: Not provided on Sun 09 Aug 2009 rated 7 out of 10.
Hotel location is good on the beach, but you have to drive to get to any good restaurants or shopping. I was disappointed in the service. While a very international staff, the sincerity of service wasn't there because of a disconnect with language. One server at the restaurant didn't know how to spell or order the simple 4 white wines on the menu. My discover credit card got compromised while at the hotel (from something in Atlanta weeks ago) and when explaining this to the front desk, she couldn't have cared less. The concierge wasn't very warm or enthusiastic.
Positives: Beach.
Negatives: Disconnected service.
Reviewer: Not provided on Thu 23 Jul 2009 rated 9 out of 10.
we were very pleased withour stay only complaints were that the rooms are a little oudated & no frige in the room for childrens juice & snacks
Positives: beach access was great, staff was very helpful & friendly
Negatives: room was outdated & no access to a fridge in room
Amenities
24-hour front desk. Accessible facilities. Baby sitting. Body wrap. Business center. Child programs. Concierge floor. Dry cleaning. Free parking. Golf. Hearing impaired services. Heated pool. High speed wireless. Laundry/Valet service. Lounges/bars. Massage services. Outdoor pool. Restaurant. Room service. Safe deposit box. Spa. Tennis court. Transportation services - local area. Valet parking.
Location details / directions
Hilton Head Airport (HHH) 4.00 Mile. Savannah/hilton Head Airport (SAV) 39.00 Mile.
Starting at Hilton Head Airport From Hilton Head Island Airport - Approximately 10 minutes Turn right out of the terminal onto Beach City Road. Turn right onto Dillon Road and continue to Highway 278 (William Hilton Parkway). Turn left onto Highway 278 (William Hilton Parkway) and then turn left into Port Royal Plantation. Follow the signs to the resort.
Starting at Savannah/Hilton Head Airport From Savannah Hilton Head International Airport - Approximately 45 minutes Take Airways Avenue and follow the signs to Interstate 95 North. Take Interstate 95 North to Exit 8 and turn onto Highway 278 East. Proceed on Highway 278 East to Hilton Head Island. Continue on Highway 278 East and bear right onto Business Highway 278. Continue 3.5 miles to Port Royal Plantation. Turn left at the light into the Port Royal Plantation entrance Follow the signs to the resort.
Any prices displayed for The Westin should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.