The Westin

Reviewer: Not provided on Sat 20 Aug 2011 rated 8 out of 10.

This Westin was eh. It is not like the newer Westins I have stayed in. I know they wanted to stay true to the original architecture, however, it looked old (original windows that were not sanded, just painted over etc) not renovated. I guess for the price I expected better. Upon checking in our room was not ready. We had to wait 30 or so minutes which stinks with a tired baby. There is a parking deck attached to the hotel that you have to pay $7.00 to use for the duration of your stay. You would think for the price/night they would comp. The beds were nice and extremely comfortable.

Positives: Starbucks coffee in the room.

Negatives: Having to pay to park in the parking deck of the hotel.

Reviewer: Not provided on Thu 19 May 2011 rated 9 out of 10.

The hotel is very convenient to downtown attractions. Food and entertainment within walking distance. Loved the 1920s feel. Could see fireworks at the baseball stadium from window. No free parking convenient to hotel. Would definitely stay here again!

Positives: The location was great! Comfy bed! Loved the double headed shower!

Negatives: Parking and the ice machine was loud outside of our room.

Reviewer: Not provided on Fri 08 Apr 2011 rated 10 out of 10.

Historic, but functional. Great location, and<BR/>clean attractive rooms.

Positives: Location.

Negatives: Had to pay for parking, but was only $6.00.

Reviewer: Not provided on Tue 15 Mar 2011 rated 9 out of 10.

This is a lovely older downtown hotel. The location was great for nice restaurants, walking the breath-taking Reedy Falls Park, &amp; perusing downtown shopping. We loved sitting in the lobby area to read &amp; enjoy live piano music. The front desk &amp; other workers were very pleasant.

Positives: Wonderful sitting areas in lobby &amp; mezzanine &amp; loved the live piano music in lobby.

Negatives: Didn't like that there was only one comfortable chair in the room. There was room for two.

Reviewer: Not provided on Wed 26 Jan 2011 rated 10 out of 10.

Beautiful.

Positives: Beautiful!

Negatives: Heard street noise below during night.

Reviewer: Not provided on Fri 22 Oct 2010 rated 10 out of 10.

You can walk to any of the downtown restaurants and feel safe. Greenville is a friendly town.

Positives: The location was great and had valet parking.

Negatives: I really have nothing negative to say.

Reviewer: Not provided on Wed 20 Oct 2010 rated 9 out of 10.

Nice location, but the rooms were a little noisy. Noise coming from the outside.

Positives: Location.

Negatives: Noise.

Reviewer: Not provided on Sun 12 Sep 2010 rated 10 out of 10.

Overall this hotel was great I would recommend it to others. However we were really hoping to be able to swim and there wasn't anywhere to swim in or around this hotel.

Positives: The hotel was very nice and the setting is great.

Negatives: The hotel did not have a swimming pool or a couch.

Reviewer: Not provided on Thu 26 Nov 2009 rated 9 out of 10.

A wounderful place to stay to feel the old charm of Greenville while being close to the more modern conveniences. Would recommend to business and traveling couples.

Positives: Superb charm with an elegant atmosphere.

Negatives: Restaurant lacking in variety in its menu.

Reviewer: Not provided on Sat 18 Jul 2009 rated 9 out of 10.

Great location. Helpful staff. Very comfortable. Hotel lacks some common amenities that most hotels, for the same price, seem to have.

Positives: The bed was great.

Negatives: Not much to the room, other than the bed and bathroom.

Reviewer: Not provided on Fri 31 Oct 2008 rated 5 out of 10.

Great location is about it. Ambiance of old setting but in major need of upgrades. Westin hotels are known for quality, class and this is not a good one. We had guests in town for convention and decided to stay there. Major mistake. We were stuck on the elevator for almost an hour with no air, no light and not to mention the staff did not notify the police/fire department for until we had been on there 30 minutes! By the time one of the ladies on the elevator was hyperventilating and on the ground we were let out it was a mess. Even after the soft beds and nice views of downtown I never want to return and would not recommend to anyone. One of their workers was even on the elevator and we had not a word that they were trying to get us out until I called 911 myself. Please stay down the street at Hilton, much better for the price and location; I would not have wanted this to happen to anyone. If George Clooney was on there it would not have taken an hour to get him off so why us?

Positives: Soft beds, location.

Negatives: Poor management, not safe in event of fire or emergency, old building not suitable of Westin name.

Reviewer: Not provided on Thu 30 Oct 2008 rated 5 out of 10.

Checking in from the adjacent garage is a real challenge, something we learned too late. Better signage would direct those checking in to the front circle first. We were initially assigned a room adjacent to a very loud wedding reception that also inexplicably had a roll-away bed in it. The hotel staff accommodated our insistence on relocating but this was a hassle that should have been avoided. A more professional staff would have known not to assign that room when others were available. Our room was sizeable, clean and comfortable but with a tiny window making it dark during the day and a curtain that would not close completely, emitting light at night. The bathroom was clean and functional with an excellent shower. This place just falls short of being really sharp. Front desk staff was not particularly responsive. A lamp in the room was unplugged; our key was improperly programmed and did not work on the second day. We enjoyed our stay but having stayed also at the Hampton Inn a couple of blocks away on this same trip, given a choice, we'd return there instead.

Positives: Superb location.

Negatives: A bit tired looking and not up to par.

Reviewer: Not provided on Thu 14 Aug 2008 rated 9 out of 10.

Located in the heart of Greenville. Easy walk parks, cultural activities, and restaurants.

Positives: Great location easy walk to restaurants and activities.

Negatives: Slow elevators.

Reviewer: Not provided on Tue 29 Jul 2008 rated 9 out of 10.

The Westin is a great hotel in a great location in beautiful downtown Greenville. It's within walking distance of most of the downtown attractions and restaurants. The room was spacious and nicely decorated. The bed was the most comfortable bed I have ever slept in. My wife and I had a great time spending our anniversary at the Westin Poinsett.

Positives: The beds were incredibly comfortable and the concierge was a great help.

Negatives: Some of the staff was slightly snobbish but most were friendly.

Reviewer: Not provided on Tue 20 May 2008 rated 10 out of 10.

Beautiful hotel in beautiful Downtown Greenville.

Positives: Comfortable bed and treadmill in room.

Negatives: No vending machine on floor.

Reviewer: Not provided on Tue 13 May 2008 rated 9 out of 10.

Excellent! I would definitely return for another visit.

Positives: Location! Main St. Makes for a relaxing evening with plenty to do.

Negatives: It was somewhat noisy. The walls seemed thin (probably the age of the building).

Reviewer: Not provided on Fri 09 May 2008 rated 9 out of 10.

The hotel was very lovely from the lobby area to the guest rooms. The only complaint that my husband and I had were in regards to the lack of wireless internet access and the lack of a minibar or refrigerator. It would have been really nice to have them.

Positives: Ambiance and decor was incredible.

Negatives: Lack of mini-bar or refrigerator, no free internet access.

Reviewer: Not provided on Wed 07 May 2008 rated 10 out of 10.

The overall review of the hotel was very good, would come back. Staff was polite and friendly.

Positives: Friendly, nice location, clean, good parking, beautiful hotel.

Negatives: Rooms were nice, but could have been little better.

Reviewer: Not provided on Wed 30 Apr 2008 rated 9 out of 10.

The Westin Poinsett is located on Main Street in the center of downtown Greenville, SC, in the middle of the historic renewal section of town. It is extremely convenient for parks, restaurants, shops, entertainment etc. The hotel's ambiance was great, the staff was great. The only complaint we had was that there was no pool and it seemed to be in need of a slight bit of TLC in the public areas.

Positives: Location, character, personnel.

Negatives: No pool. Needs a little bit of paint and polish, etc.

Reviewer: Not provided on Sun 20 Apr 2008 rated 8 out of 10.

The hotel is located in a very convenient location in downtown Greenville. The bathroom is rather small and the television is older. However, the beds are very comfortable and the room is clean.

Positives: Location.

Negatives: Cost for internet use.

Reviewer: Not provided on Thu 17 Apr 2008 rated 3 out of 10.

Location is great. But the hotel is very old and in need of some major renovation. The bed was supposed to be a heavenly bed, but it was very uncomfortable and didn't have any padding or even a fitted sheet. Pillows were very flat. For a 4 star hotel, I expected at least a flat screen TV, not a 19 inch outdated TV. The bar was not open when I was craving a drink. The bell staff was very helpful and some of the front desk employees were great too. Overall it should not be classified as a 4 star hotel. I stay at Westin's all the time and never have been this upset as I was with my wife.

Positives: The bell staff was great.

Negatives: Very rundown. Needs upgrading.

Reviewer: Not provided on Thu 10 Apr 2008 rated 8 out of 10.

Great location and wonderful service. Great way to explore Greenville.

Positives: Location.

Negatives: Everything was good.

Reviewer: Not provided on Tue 08 Apr 2008 rated 9 out of 10.

The staff was nice but again our bag man was very helpful. The bartender was great and so helpful for us also! The bed was so soft and comfortable, however if you are looking for a (standard) nicely decorated room, this is not a "WOW" room. The bathrooms were very plain but did have a double shower head. Our view was not very good; we could only see the side of another building. The curtains were nice and thick so that the sun didn't shine through to wake us the next morning until we were ready to wake up. The housekeeper did come to our room 3 times before our checkout (of one night) wanting to come in to clean. Check out was not until 12, which gave us plenty of time and not rushed to get out. The express checkout was great too. There was also a great little restaurant/bar that had a late band playing. It was such a romantic little area, a cozy little cubby area, where we could still see and hear the band. It also had a mini TV in the cubby.

Positives: The guy delivering our luggage was so helpful and wonderful offering information to us about the motel and our likings: restaurants, bars, bands, etc.

Negatives: I was very upset that the TV had offerings of X rated videos available at the push of a button. Children could easily access this.

Reviewer: Not provided on Mon 07 Apr 2008 rated 10 out of 10.

Great hotel, great location, great food and a fantastic lobby with a piano player. Just a fun place to stay that is in walking distance of great restaurants, shops, and the park in downtown Greenville.

Positives: Great location and piano bar in the lobby. The buffet breakfast is fabulous and the coffee shop is exceptional. Our room was spacious and immaculate.

Negatives: Valet parking took a while to get our car.

Reviewer: Not provided on Sat 05 Apr 2008 rated 5 out of 10.

I was not impressed with the hotel. The ceiling was peeling in the bathroom. It didn't offer a lot of the amenities that a 4 star hotel offers.

Positives: The bed was very comfortable.

Negatives: The room was extremely hot, a/c didn't work.