Best Western Sweetgrass Inn

Reviewer: Not provided on Mon 26 Sep 2011 rated 7 out of 10.

You get what you pay for. The deal was pretty good, so the bugs (spider and roach) didn't really upset me. Plus, the hotel was willing to give me a discount, but since I had already pre-paid it was a moot point. Convenient location and easy to find. They do have a continental which I did not take advantage of.

Positives: Convenient location, easy to find, friendly and helpful staff.

Negatives: A big palmetto roach in my room and a spider.

Reviewer: Not provided on Sun 21 Aug 2011 rated 9 out of 10.

Great for price that motel charged great for over night stays continental breakfast very good.

Positives: Great staff.

Negatives: Bad fitness center and the fact I used priceline
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Reviewer: Not provided on Sun 24 Jul 2011 rated 9 out of 10.

Clean rooms very friendly staff and close to almost everything your looking to do.

Positives: Hotel staff very friendly and helpfully with questions.

Negatives: Hard to exit hotel on the very busy street.

Reviewer: Not provided on Sat 09 Jul 2011 rated 2 out of 10.

I wasn't expecting much from this hotel. All I ask of a hotel is that it is clean and that I can get some sleep. The bathroom dirty (a wet, used washcloth in the tub, and a dirty bathroom floor)and there were multiple people running up and down outside the room making noise, talking loudly and yelling. I was forced to call the front desk twice to complain. The front desk clerk was very nice and said he would send security, but it continued. This all was still happening well after 1am. I finally had to put in ear plugs to get some sleep as I had an early meeting the next morning. Very unhappy with the hotel. I would definitely not stay there again.

Positives: The staff seemed friendly.

Negatives: Dirty bathroom. Loud guests made noise most of the night. Had to call security twice.

Reviewer: Not provided on Tue 28 Jun 2011 rated 10 out of 10.

This is a GREAT place to stay with a huge pool.

Positives: The beds were amazing and I loved the sheets they were the best!

Negatives: Nothing

Reviewer: Not provided on Mon 07 Mar 2011 rated 3 out of 10.

Not what<BR/>I expected from a BW, and<BR/>I expected more for the price.

Positives: Location and pillows.

Negatives: Motel, outside entrance, and old.

Reviewer: Not provided on Sat 08 Jan 2011 rated 10 out of 10.

Location was a little iffy, fine for me, but may have made others uncomfortable.

Positives: Friendly front desk staff.

Negatives: Breakfast was so-so.

Reviewer: Not provided on Sun 28 Nov 2010 rated 10 out of 10.

This hotel has an extremely friendly staff, recently renovated and clean rooms and a decent breakfast.

Positives: Friendly staff helping with breakfast and clean and updated rooms.

Negatives: Breakfast food was good, but not great. breads were not that fresh.

Reviewer: Not provided on Mon 01 Nov 2010 rated 8 out of 10.

Clean, pleasant staff, convenient location for my needs.

Positives: Availability of breakfast ready at 6am.

Negatives: Nothing.

Reviewer: Not provided on Fri 02 Jul 2010 rated 10 out of 10.

A short 3 mile drive to all that Charleston, SC has to offer. Very comfortable and close to an IHOP for breakfast if you missed the morning continental breakfast.

Positives: very well priced, convenient to downtown, quiet and comfortable.

Negatives: Air conditioning was not quite right either to cold or too muggy.

Reviewer: Not provided on Mon 14 Jun 2010 rated 10 out of 10.

If you want a clean room with the basic amenities, this is the place for you. I plan on staying there again. The location is great - 15 minutes to Folly (with some traffic). The motel is convenient to downtown without the parking issues associated with Old Town hotels. There is plenty of hot water and water pressure. This place is not upscale just clean, moderate appointments and a value. There is 24 hour coffee and an early morning complimentary continental breakfast. The air conditioners work great, the beds are comfortable and they allow pets (saw lots of little dogs, although we did not have one with us).

Positives: Clean, quiet, sufficient, &amp; convenient.

Negatives: Breakfast selection was limited.

Reviewer: Not provided on Thu 20 May 2010 rated 9 out of 10.

Hotel is easy in, easy out. Our room was very comfortable with adequate room. All in all it was a very nice experience and we will certainly return on our next visit to Charleston.

Positives: Convenient, very nice personnel, great bed, clean.

Negatives: TV has no description of programs.

Reviewer: Not provided on Sat 19 Dec 2009 rated 7 out of 10.

Older hotel on RT 17, conveniently located, but not attractive. Staff better at the Best Western.

Positives: Breakfast; staff was helpful, friendly, and good.

Negatives: Toilet seat too low.

Reviewer: Not provided on Thu 10 Sep 2009 rated 5 out of 10.

I am very disappointed in the stay at this facility. Our keys wouldn't work each night when we got back from our day so we had to walk to the lobby each night.

Positives: Proximity to family's home.

Negatives: Cleanliness of the hotel; safety concerns due to outside entrance.

Reviewer: Not provided on Sat 01 Aug 2009 rated 5 out of 10.

Friendly staff, yard very neat and clean. Rooms need to be updated, outlets at sink would not hold any thing that was plugged into them in shower over head was leaking and you could hear water dripping.

Positives: Staff very friendly and willing to serve you will your needs.

Negatives: Outlets at sink did not work properly.

Reviewer: Not provided on Sat 11 Apr 2009 rated 8 out of 10.

Overall my stay was great. I was given a smoking room at first. I waited to late in the evening to ask for a change but they called first thing in th am and gave me a new room that was much better.

Positives: The staff.

Negatives: Smoking rooms.

Reviewer: Not provided on Tue 02 Sep 2008 rated 8 out of 10.

Very nice, relaxed hotel that meets every expectation of what I would want in a leisure travel hotel. Very close to many attractions, friendly staff and nicely appointed rooms.

Positives: Very nice atmosphere, lobby and staff was great. The pool was nice.

Negatives: I had the hardest time opening the gate to the pool. I get childproof.

Reviewer: Not provided on Thu 21 Aug 2008 rated 10 out of 10.

I loved it. It is beautifully decorated, conveniently located.

Positives: They are conveniently located near downtown Charleston, and the price is much better than staying downtown.

Negatives: I wasn't keen on the wall-length mirror extending over the toilet.

Reviewer: Not provided on Fri 15 Aug 2008 rated 8 out of 10.

The hotel was great for our purposes.

Positives: It was within 10 minutes of downtown Charleston.

Negatives: The bed squeaked.

Reviewer: Not provided on Sun 03 Aug 2008 rated 7 out of 10.

I was a little disappointed that we were not closer to downtown Charleston. It was about a 10 minute drive and over a bridge. We were right in the middle of businesses (car dealerships, insurance agents etc) so we could not just get out and walk around. The accommodations were pretty descent and clean. It appeared they had recently updated the decor. Staff was very friendly and helpful.

Positives: The cleaning lady was the sweetest!

Negatives: Balconies had been removed and there was not easy access to pool.

Reviewer: Not provided on Wed 30 Jul 2008 rated 10 out of 10.

The room was very clean, spacious, and comfortable. Everything I needed and then some. Excellent places nearby to have dinner and shop.

Positives: Very roomy and clean. Everything I needed.

Negatives: The price was very high.

Reviewer: Not provided on Wed 30 Jul 2008 rated 8 out of 10.

Customer service was excellent among the staff and the room was very clean when we got there. Perfect location to get around town.

Positives: Location and cleanliness.

Negatives: Lack of TV channels.

Reviewer: Not provided on Thu 17 Jul 2008 rated 9 out of 10.

Very nice remodel. Very comfortable beds and plenty of pillows. Was very nice when I stayed the first time, and was better than expected this trip.

Positives: Remodeled since my last visit. Great beds. Very nice.

Negatives: Some of the ice machines down.

Reviewer: Not provided on Wed 16 Jul 2008 rated 1 out of 10.

The room was terrible. It was filthy, infested with bugs. I would not recommend this place to anyone.

Positives: We didn't like anything about the hotel.

Negatives: The room was filthy, infested with bugs.

Reviewer: Not provided on Mon 02 Jun 2008 rated 6 out of 10.

Nice motel. Great breakfast. Big pool. Quiet rooms. But too far away from Downtown Charleston. And for that a little bit too expensive. I thought it would be closer.

Positives: All rooms are away from the street. Really quiet.

Negatives: Too far away from Downtown.

Reviewer: Not provided on Thu 24 Apr 2008 rated 4 out of 10.

I booked a non-smoking room. When I opened the door to my room the smell of smoke almost knocked me back. I immediately called the front desk, and asked to switch rooms. They told me all they could do is send a maintenance person to the room with a bottle of freebees. I was shocked by the snaky solution given for the problem by customer service representative. I had a very important meeting and couldn't get to sleep because the smell was so bad. The next morning I talked to the A.M. guest services representative, who told me he could switch the rooms, but I would have to wait until after 1 P.M. Then to top it all off he lied in saying the original room was a "No smoking" room. The 2nd room was actually pretty close to what I expected.

Positives: The location was very convenient.

Negatives: The room conditions.

Reviewer: Not provided on Tue 08 Apr 2008 rated 7 out of 10.

Don't drink the orange juice! I got sick from it. Tons of traffic at rush hour made ingress/egress testy at times. Heard every siren go by at all hours of the night, and we were off the road. Poorly insulated rooms; heard the neighbors in the bathroom all the time and it was hard to regulate heat/air conditioning. Oh, did I mention that the phone just went "crazy" one day and we had to unplug it? Stay somewhere else.

Positives: Quick check out.

Negatives: Too few parking spaces.

Reviewer: Not provided on Tue 01 Apr 2008 rated 7 out of 10.

It was OK but could have been cleaner!

Positives: The lobby was nice and pretty clean.

Negatives: Our room could have been cleaner and smelled better.

Reviewer: Not provided on Mon 31 Mar 2008 rated 1 out of 10.

This place is a complete dump.

Positives: It's in Charleston.

Negatives: It's a dump. The beds were unmade when I checked in, the room had a fetid odor. The towels were dirty on check-in. The TV remote was broken.

Reviewer: Not provided on Fri 28 Mar 2008 rated 5 out of 10.

There are very few things I would say was positive about the hotel itself. The building itself is a bit on the old side and I really did not like the design. Unfortunately I did not notice that the rooms were of the type that was entered from an outdoor balcony. There was a stain on one of the pillow cases that appeared to be blood and the keycards demagnetized in less than a six hours causing repeat returns to the front desk just to get into the room. If you are on a very tight budget, but must see Charleston, this might be an ok place

Positives: The staff was very helpful and friendly.

Negatives: The general appearance was a bit lacking.