Holiday Inn Express

Reviewer: Not provided on Thu 12 May 2011 rated 2 out of 10.

We are not accustomed to smoking areas in hotels, every one we met on that floor were amazed, and like us, thought there were laws against smoking in public areas and smoking areas in hotels. It was just disgusting smell , that permeated the sheets, blankets, towels, etc.

Positives: The front desk was very friendly , they did say that very often Priceline guests were put in smoking rooms without prior knowledge.

Negatives: Cannot believe hotels still have smoking floors, it smelled so bad you could not walk down the hall without covering your nose.

Reviewer: Not provided on Sat 16 Oct 2010 rated 10 out of 10.

The best free breakfast that I have experienced. Overall a great choice.

Positives: Very clean and well staffed.

Negatives: Nothing.

Reviewer: Not provided on Sun 13 Jun 2010 rated 8 out of 10.

A number of family members reserved rooms at this Holiday Inn Express and ALL of us had difficulty getting into our rooms by the check-in time. We were told they hadn't been cleaned. It seems they need more cleaning staff. Also, the front desk staff didn't even apologize for our long wait, and put us in smoking rooms when I had reserved 2 non-smoking rooms. Again, the front desk staff didn't even apologize and didn't make any effort to address our complaints.

Positives: The suite's design made the room feel spacious.

Negatives: Our room wasn't ready until 4:00 p.m. - the check-in time. Staff weren't accommodating.

Reviewer: Not provided on Tue 22 Sep 2009 rated 9 out of 10.

Clean and comfortable with attentive staff in secure location.

Positives: Quiet and comfortable.

Negatives: A

Reviewer: Not provided on Fri 14 Aug 2009 rated 1 out of 10.

I was soooo disappointed with the Holiday Inn Express....The condition of the room was dirty,economy, low class all the way. My daughter and wife wouldn't even use the shower. Shower and tub were stained and the building looked fairly new. We felt like..."if you can see that...what was in the sheets or carpet that we couldn't see !!!" We only spent the one night because they told us right after check in that they could only cancel future nights. No recourse, no professional courtesy, sorry sir about that was all I got!!!!

Positives: Nothing, I tried to cancel after seeing the condition of the room and I was told I couldn't get money back!!!!

Negatives: See above, would never recommend Holiday Inn Express

Reviewer: Not provided on Fri 07 Aug 2009 rated 10 out of 10.

This hotel exceeded my expectations. Very clean, comfortable and quiet. Staff was very friendly and helpful. Great place and well kept inside and out.

Positives: Spacious room, quiet, clean and comfortable.

Negatives: Room had no view, Hotel partial roof top with AC for a view.

Reviewer: Not provided on Mon 18 Aug 2008 rated 8 out of 10.

Great place to stay while on business.

Positives: Convenient.

Negatives: Nada.

Reviewer: Not provided on Wed 16 Jul 2008 rated 2 out of 10.

I stayed in this hotel on business for 3 nights. On a positive note, the manager was the one bright spot of the whole stay. He was very friendly and helpful. The hotel is in a very nice location and is close to many stores and restaurants. This did not make up for my experience at this hotel. The carpets were being professionally cleaned and the smell was horrible and overwhelming. No maid service came on my first day here. When I came in from work my keys would not work and I had to go to the front desk and get them fixed. When I got in my room, I found that the trash cans were full, the dirty towels were right where I left them, and the bed unmade. I called the front desk to complain and was informed that the housekeeping staff had already left for the night and that they would make a note of it. The bathtub had mildew around the faucet and soap holder. This hotel is in need of an update and some renovations. I will not stay here again!

Positives: Friendly manager, nice location.

Negatives: Dirty, maid did not come daily.

Reviewer: Not provided on Sat 22 Mar 2008 rated 8 out of 10.

The hotel is a little hard to find. The main road to the facility is a major road with no street lights. We could not read the street signs due to this and could not find the hotel. It is off of the main road behind a row of restaurants and there are not signs to guide you.

Positives: The staff was outstanding. The facilities were excellent. My kids really enjoyed the fitness facilities.

Negatives: The only complaint I can give is that housekeeping forgot to freshen coffee and cups at clean up.

Reviewer: Not provided on Tue 18 Mar 2008 rated 8 out of 10.

At night there was a lot of noise and people running up and down the hallways all night long drinking and slamming doors.

Positives: Convenient to the area.

Negatives: Very loud.

Reviewer: Not provided on Tue 04 Mar 2008 rated 9 out of 10.

The Holiday Inn is one of the best hotels in the area. We have stayed there a week each month for the past four months. You could not ask for better service or more comfortable rooms for the price. There is nothing bad to say about our stay.

Positives: Excellent service, wonderful clean rooms, good location, great breakfast.

Negatives: No indoor pool.

Reviewer: Not provided on Tue 26 Feb 2008 rated 8 out of 10.

It was a good visit. However, my son has asthma and I did not realize that it was a pet friendly hotel. We landed up in the ER due to my sons allergies. Other than that, the hotel was very clean and friendly.

Positives: Staff is very friendly.

Negatives: It was pet friendly.

Reviewer: Not provided on Wed 06 Feb 2008 rated 2 out of 10.

The Days Inn is a poor quality 2 star hotel. The rooms are cheaply decorated and very very small. The radio for alarm did not work and the bed did not have a nice mattress. It was of foam. I have stayed at three other 2 star hotels in this area and this just does not measure up.

Positives: Did not like the Days Inn! Very cheap.

Negatives: The quality of bed, furniture and decor of room was very poor at the Days Inn.

Reviewer: Not provided on Thu 13 Dec 2007 rated 8 out of 10.

This hotel room was perfect for what we needed it for at a great price. It was what I expected. The staff was very friendly and went out of their way to accommodate us. The location was awesome and it was easy to find!

Positives: Location and a very hospitable.

Negatives: It could have been a little cleaner.

Reviewer: Not provided on Tue 25 Sep 2007 rated 10 out of 10.

This was the best hotel Ive stayed at in a long time. It was wonderful!

Positives: The energy saving techniques/program you've implemented.

Negatives: Can't think of anything!

Reviewer: Not provided on Sat 30 Jun 2007 rated 5 out of 10.

The town of Bluffton apparently has some very stringent sign restrictions. It was impossible to see the sign for the holiday inn express from the main highway coming in as the restrictions are so severe. They are not allowed to light up signs and must have them at a certain height, with most all being blocked by bushes. It took us one hour and two phone calls to locate the inn from i-95, a trip that should have taken about 10 minutes at most. Other than that we had no complaints. Room was clean; breakfast was good, service at the front desk very good.

Positives: Service was good.

Negatives: Lighting in the town was terrible. Hard time finding hotel.

Reviewer: Not provided on Wed 27 Jun 2007 rated 10 out of 10.

Everything was great with the hotel except for the front desk clerks. Every time we asked them a question their answers were short and not very detailed or friendly.

Positives: The cleanliness. The breakfast staff was very friendly and helpful.

Negatives: The staff that worked the front desk was not very friendly or helpful. They treated us like a number not a paying guest.

Reviewer: Not provided on Mon 05 Mar 2007 rated 8 out of 10.

Staff was excellent and friendly while the room was comfortable and clean. With breakfast included, it was a good value for the price.

Positives: Staff at the breakfast was excellent.

Negatives: A bit hard to find at night.

Reviewer: Not provided on Tue 16 Jan 2007 rated 9 out of 10.

Convent and clean. Good breakfast.

Positives: Large room.

Negatives: Can not think of anything.

Reviewer: Not provided on Sun 10 Sep 2006 rated 10 out of 10.

Had fun and staff made it a great stay.

Positives: Staff were very worm. great location. good room.

Negatives: Breakfast left something to be desired.

Reviewer: Not provided on Sun 16 Jul 2006 rated 10 out of 10.

Good location, clean rooms and friendly staff. Outstanding value.

Positives: Price & Location.

Negatives: No dislikes.

Reviewer: Not provided on Mon 31 Oct 2005 rated 10 out of 10.

Everything you expect from a Holiday Inn Express, staff was helpful and facility was clean.

Positives: New facility, good location.

Negatives: It is a little difficult to find.