Omni William Penn Hotel

Reviewer: Not provided on Tue 06 Sep 2011 rated 10 out of 10.

The Omni was a beautiful place to stay. The beds were super comfortable and everything in the room was high quality. The staff was very polite and helpful with giving directions and assisting with forgotten toiletries. The only complaint I have was that the valet brought the incorrect car 2 times in a row, but they were fine and quick about bringing the right one. Once I forgot something in my vehicle, and they even went to retrieve it for me from the garage.

Positives: Gorgeous lobby, the staff was incredibly polite and helpful.

Negatives: The valet brought me the wrong car 2 times.

Reviewer: Not provided on Mon 05 Sep 2011 rated 6 out of 10.

Loved the hotel, but the hotel staff didn't understand the extra night booking and our keys were not valid, calls were told we had checked out etc. This was a big, no BIG problem!

Positives: Location, attractive and spacious rooms.

Negatives: The staff at the desk didn't seem to understand.

Reviewer: Not provided on Mon 01 Aug 2011 rated 10 out of 10.

Grand hotel in city center, old look with new feel. This is a great hotel for anyone!

Positives: It's a grand hotel!

Negatives: Parking.

Reviewer: Not provided on Sat 09 Jul 2011 rated 8 out of 10.

Real Four Star Hotel.

Positives: Always enjoy the beautiful architecture and wonderful layout of the property.

Negatives: Staff took contact number when room was not ready @ check-in, never called & we called 6 hrs later.

Reviewer: Not provided on Sat 11 Jun 2011 rated 8 out of 10.

The Hotel is very nice. The rooms are clean. Check in was a mess however. Many rooms were not ready by check-in time. Customers were waiting all over the lobby. We had to take showers in the fitness center to make it in time our event that evening.

Positives: Very clean room. Beds were very comfortable.

Negatives: Check in was a mess. Rooms were not ready by check in time. Customers waiting all over lobby.

Reviewer: Not provided on Tue 17 May 2011 rated 9 out of 10.

Nice hotel. Room could have been bigger..

Positives: Very clean and great location.

Negatives: Room was very small.

Reviewer: Not provided on Thu 21 Apr 2011 rated 9 out of 10.

Convenient location easy to get to. Beautiful rooms with large screen TV. Very comfortable beds. Stayed at a Priceline 3.5 star hotel and the Omni's rooms were noticeably larger.

Positives: Comfort and size of the rooms.

Negatives: No pool.

Reviewer: Not provided on Thu 10 Feb 2011 rated 10 out of 10.

Beautiful lobby and staff that make you feel very comfortable.

Positives: Beautiful lobby and wonderful staff.

Negatives: It's an older hotel so some things were out of date. Plugs loose and door a pain to open with card key at times.

Reviewer: Not provided on Wed 09 Feb 2011 rated 9 out of 10.

Overall I will say this is a great Hotel, I loved it.

Positives: This hotel is classic, clean and beautiful.

Negatives: There is need to upgrade their TVs.

Reviewer: Not provided on Sat 08 Jan 2011 rated 10 out of 10.

The Omni William Penn is yet another wonderful part of the Pittsburgh experience. It is a charming, warm place to stay. You'll enjoy it. Guaranteed.

Positives: Great atmosphere. Beautiful restoration. Wonderful breakfast in dining room.

Negatives: I liked everything.

Reviewer: Not provided on Fri 24 Dec 2010 rated 10 out of 10.

Beautiful hotel, very friendly staff at front desk, restaurant and bar area.

Positives: Great dining experience.

Negatives: More servings of room coffee service.

Reviewer: Not provided on Fri 05 Nov 2010 rated 8 out of 10.

Very nice lobby area and restaurants. The rooms are older and small, but they are very clean and the hotel does have charm. Loved the location and I would stay there again!

Positives: The location and the staff were tremendous!

Negatives: I had requested through Priceline a king bed and didn't receive it. Also the room was quite warm. The hotel staff tried to help.

Reviewer: Not provided on Fri 15 Oct 2010 rated 9 out of 10.

Always a great stay at this facility, no complaints. Staff's very courteous & helpful.

Positives: Traditional decor & charm.

Negatives: Check-in parking gets backed up due to small area.

Reviewer: Not provided on Tue 21 Sep 2010 rated 8 out of 10.

It was a clean and classy hotel located in the center of the city within walking distance to dining, the Warhol museum and Heinz field. It is a little more expensive than some others, but we were able to get a discount which made it a good deal.

Positives: It was a nicely renovated old style hotel with a good location.

Negatives: The lobby was not very well lighted.

Reviewer: Not provided on Thu 16 Sep 2010 rated 10 out of 10.

Elegant, classy and a great location.

Positives: Elegant and conveniently located.

Negatives: I liked everything about this hotel.

Reviewer: Not provided on Mon 13 Sep 2010 rated 10 out of 10.

Excellent hotel. Very regal, lots of history. Staff is very friendly and helpful.

Positives: Very friendly staff.

Negatives: No parking.

Reviewer: Not provided on Fri 10 Sep 2010 rated 10 out of 10.

Truly the nicest hotel I've ever stayed in. The staff was polite and friendly, room was big enough to do an exercise routine in. Wireless in lobby.

Positives: spacious room with beautiful furniture.

Negatives: Small entrance revolving door only.

Reviewer: Not provided on Mon 23 Aug 2010 rated 10 out of 10.

I recommend the Omni to anyone. Families, business associates, singles and lovers. We'll be back!

Positives: The staff was very professional and friendly. They are helpful.

Negatives: All was perfect!

Reviewer: Not provided on Sat 24 Jul 2010 rated 9 out of 10.

This was a very nice stay, located in the heart of Pittsburgh, easy to get to places with a great room and very nice staff. It's all good.

Positives: Very clean, great bed, and nice layout.

Negatives: Absolutely nothing.

Reviewer: Not provided on Sun 11 Jul 2010 rated 10 out of 10.

Conveniently located downtown, top notch rooms and personnel. All hotel staff was very professional and made your stay comfortable. In some cities, this hotel would be considered 5 star. I don't think anyone staying that this hotel will be disappointed.

Positives: Clean, elegant, downtown, conveniently located downtown, excellent all around service and quality rooms.

Negatives: Nothing, I love the hotel 100 percent.

Reviewer: Not provided on Tue 22 Jun 2010 rated 7 out of 10.

Hotel conveniently located, the breakfast buffet was just OK for the price. The rooms were small and the decor was old.

Positives: Conveniently located.

Negatives: Decor old. Rooms were small.

Reviewer: Not provided on Mon 07 Jun 2010 rated 9 out of 10.

Wonderful space, extremely convenient to many amenities and cultural venues all within walking distance. Beautiful rooms and lobbies, and afternoon tea was nice.

Positives: Very accommodating staff.

Negatives: The sofa bed mattress was horrible.

Reviewer: Not provided on Fri 04 Jun 2010 rated 9 out of 10.

The Omni William Penn is a remnant of the old guard. Located in the heart of downtown Pittsburgh's commercial district, it sits among steel Titan skyscrapers amidst the city's oldest quarter. The lobby is grand - three stories high with chandeliers the size of trucks. It's a great place to relax and has one of the better Starbucks around. Standard rooms are like suites, with walk in closets, full baths and plenty of room.

Positives: The rooms are huge, the lobby is grand.

Negatives: There was a teen volleyball conference in town.

Reviewer: Not provided on Thu 13 May 2010 rated 9 out of 10.

Very nice place to stay, lots of shops and restaurants on site

Positives: Very nice place, like the old architechture.

Negatives: It was not exactly where we wanted to be in the city.

Reviewer: Not provided on Wed 12 May 2010 rated 9 out of 10.

Coming into the hotel is a lovely treat. There is a coffee shop in the lobby as well as a restaurant. The lobby restaurant is very customer friendly & they are good about allowing you to sit & be served in various areas of this lovely space. Our room was small, but it's an older hotel & the size didn't detract from our stay. The bathroom is a good size & we had a nice view of a green space w/a fountain. This hotel is convenient to a lot of area attractions & there is shopping & restaurants within walking distance. A very enjoyable stay in a beautiful hotel.

Positives: Coming into the beautiful lobby set the tone for our stay.

Negatives: Front desk staff uniforms are ugly.

Reviewer: Not provided on Fri 23 Apr 2010 rated 8 out of 10.

We were very pleased with our stay. Parking was convenient and inexpensive for the weekend. There were plenty of taxis outside for getting around town. The room was very nice, though a bit small. The hotel staff was very polite, knowledgeable and helpful. The lobby is beautiful.

Positives: Ornate, upscale and

Negatives: Smaller room.

Reviewer: Not provided on Sun 11 Apr 2010 rated 7 out of 10.

Located in the heart of downtown Pittsburgh's business and shopping district, the Omni William Penn offers old-world romance and luxury coupled with convenience. The attentive, courteous staff met all stated needs with energy and conviction. While many of the rooms offer something less than a spectacular view, the in-room accommodations are well-appointed and comfortable.

Positives: The staff was attentive, courteous and informative.

Negatives: Unfortunately, the view from our room was unacceptable.

Reviewer: Not provided on Tue 06 Apr 2010 rated 9 out of 10.

Nice hotel, small rooms and great location.

<BR/>

Positives: Loved the historical ambiance and location.

Negatives: Our room was probably 12' x 16'.

Reviewer: Not provided on Tue 23 Feb 2010 rated 5 out of 10.

The hotel itself is a very nice hotel, just not what I had asked for through my hotel search on Priceline. THANK YOU.

Positives: Friendly staff and clean rooms.

Negatives: No pool.

Reviewer: Not provided on Wed 27 Jan 2010 rated 9 out of 10.

Great hotel for our &quot;adult&quot; get away. Wasn't there long enough to enjoy all aspects of hotel. Beautiful lobby, well-appointed room, comfortable bed. I would have loved to try the spa seemed reasonably priced and highly recommended.

Positives: Friendly staff, beautiful lobby, and well-appointed large room.

Negatives: Outdated heating/cooling system in room - uncomfortably warm - windows did open.

Reviewer: Not provided on Fri 22 Jan 2010 rated 10 out of 10.

Everything was great and the hotel was beautiful.

Positives: The staff was friendly, helpful, and went out of their way to make our stay wonderful.

Negatives: Furniture needs to be updated.