Hilton Philadelphia City Avenue

Reviewer: Not provided on Sat 10 Sep 2011 rated 7 out of 10.

One closet door missing , one phone did not work, clean.

Positives: Citrus water.

Negatives: Breakfast buffet wait line for chef was unsatisfactory.

Reviewer: Not provided on Thu 01 Sep 2011 rated 4 out of 10.

Parking is either on the street or in their lot. Self park is $5 each time you exit the lot, or $10 every time you exit if the valet parks the car. Parking lot is 2-3 blocks away from hotel entrance. Valet staff is rude, even if you don't use them. They yelled at me for parking in the valet area of the lot which is not clearly marked. Our room was on the Hilton Honors floor even though we aren't members, which I thought would be nice, but the drywall ceiling in the shower was falling down. The rest of the room was pretty nice and roomy. I was woken up the next morning by the phone ringing in another room. Way too loud! Poor sound-proofing! The toilet almost touches the tub.

Positives: Room was pretty big.

Negatives: Sound proofing was nonexistent. Parking is ridiculous.

Reviewer: Not provided on Thu 26 May 2011 rated 8 out of 10.

OK, for the price.

Positives: The environment.

Negatives: The rooms are small.

Reviewer: Not provided on Sun 19 Dec 2010 rated 8 out of 10.

I enjoyed my stay. I arrived after a 14-hour drive in a snow storm and felt grateful that the room and hotel were nice and comforting. All staff were friendly and helpful. The room I was given overlooked the main entrance so a bit noisy. I suppose I could have requested a change, but was too tired. The business center had absolutely everything I needed - what a pleasant surprise!

Positives: The style and feel of the room was comfortable, inviting, and a bit upscale feeling - very welcoming after a long road trip.

Negatives: The valet service was not staffed well resulting in a 25+ minute wait for my car. Self park instead.

Reviewer: Not provided on Sun 24 Oct 2010 rated 9 out of 10.

Excellent public facilities and very courteous and helpful staff, restaurant area was nice, room wasn't out-of-this world but was certainly comfortable and had all necessary amenities. Had a very comfortable, good night sleep before an interview in the morning, just what I needed.

Positives: Very friendly and helpful staff, public areas where excellent.

Negatives: Could not draw blinds for windows, because of this the room was somewhat bright throughout the night. No complimentary breakfast.

Reviewer: Not provided on Sat 15 May 2010 rated 10 out of 10.

Very well maintained and very friendly front desk staff. Nice to get a call shortly after check-in inquiring if everything is satisfactory and whether or not a wake-up call will be needed.

Positives: Greeting upon arrival.

Negatives: Waiter inattentiveness in casual dining area.

Reviewer: Not provided on Tue 20 May 2008 rated 10 out of 10.

Very nice room very comfortable. Easy ride by cab to Malayan and Downtown.

Positives: Beautiful rooms just redone, comfortable beds.

Negatives: Could see city from room, but overlooked water retention pond.

Reviewer: Not provided on Wed 27 Jun 2007 rated 1 out of 10.

Was awakened in the middle of the night by nuisance call from another room. Hotel should block phone calls during normal sleeping hours. Charge put on my bill for purchase made in restaurant by someone else.

Positives: Bed was comfortable.

Negatives: Sound-proofing poor; noise from other rooms and hallway.

Reviewer: Not provided on Wed 04 Apr 2007 rated 1 out of 10.

If this is representative of a Hilton Hotel, I will never go to another Hilton!

Positives: Nothing!

Negatives: It was filthy!

Reviewer: Not provided on Fri 24 Nov 2006 rated 8 out of 10.

Comfortable, clean, the exercise room was small but adequate. Breakfast was good. Parking was a bit of a walk.

Positives: It was clean, breakfast was good.

Negatives: Bar seemed a little stuffy not a good kicking back bar.

Reviewer: Not provided on Thu 16 Nov 2006 rated 7 out of 10.

We stayed here in NOV. 06. We got a half price rate for wedding guests. I was so excited to be staying at such an expensive hotel. I imagined it would be luxurious. I was very disappointed. The hotel was very clean; the staff was friendly and helpful. The beds were luxurious and comfortable and each bed had 4 huge feather pillows. What disappointed me was that the carpet in the room was worn; the room was plain and ordinary. I thought there would be a Jacuzzi bathtub-no. The swimming pool was tiny and there was no hot tub. I thought it was cheap of the hotel to charge for parking. Self-park. - $5.00. Valet- $10.00. It's a plain, basic, comfortable, clean hotel.

Positives: Luxurious bed, clean, friendly and helpful staff, windows can open.

Negatives: No hot tub, worn carpet in room, pay for parking, pool area uninviting.

Reviewer: Not provided on Mon 23 Oct 2006 rated 9 out of 10.

Very nice hotel with attentive and friendly staff. Comfortable bed and roomy bathroom. Parking is only free on the street, but you can add valet at a reasonable price at check-in. Great location right off the highway with plenty of restaurants within walking distance.

Positives: Easy check-in/out. Nicely appointed room.

Negatives: Had to park on road to avoid paying for parking.