DoubleTree by Hilton

Reviewer: Not provided on Mon 30 Aug 2010 rated 9 out of 10.

The room and bed were comfortable. The lobby was very busy, but our room was quiet. When we were leaving, one of the housekeepers made sure to ask if we got everything out of our room.

Positives: Room service was very good.

Negatives: They didn't have a receipt for the hotel stay.

Reviewer: Not provided on Tue 17 Aug 2010 rated 10 out of 10.

Great location, clean and<BR/>would stay here again.

Positives: The location.

Negatives: The street noise.

Reviewer: Not provided on Tue 11 May 2010 rated 8 out of 10.

Really friendly staff familiar with the area.

Positives: Early check in was hassle-free.

Negatives: No free wireless broadband a real downer.

Reviewer: Not provided on Fri 30 Apr 2010 rated 8 out of 10.

The hotel was great for the awesome price we paid. The lobby could be updated but was nice nonetheless. The room was much better although I was disappointed that we got two doubles and not one king or queen. The cleaning service did a great job tidying up our room. My only gripe was the bartender in the lobby bar.

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Positives: Great value and great location.

Negatives: The bartender.

Reviewer: Not provided on Mon 26 Apr 2010 rated 8 out of 10.

They charge $ 10 daily for internet service in the room. The website is misleading guests with the information. Internet should be free like in many hotels. About the hotel: good location, friendly staff, clean rooms, safe, nice cafe/restaurant and walking distance to many touristic attractions.

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Positives: Good locations, easy access, good room service and friendly staff.

Negatives: They charge $ 10 daily for the internet service in the room. The website is misleading guests about this situation.

Reviewer: Not provided on Mon 22 Mar 2010 rated 8 out of 10.

The hotel is in a fantastic location-- convenient, clean, and comfortable.

Positives: Can't beat the location.

Negatives: Ended up in a room between the elevators-- loud and high traffic.

Reviewer: Not provided on Thu 18 Feb 2010 rated 9 out of 10.

Really enjoyed staying here, the room was very nice, everything was clean and pleasant. I had thought there would be free Wi-Fi in the room, went back and checked and found the wording a bit misleading. I hate when these places extort another $10 a day for that, considering it doesn't really cost them anything to provide it. Other than that, though, it was a very pleasant stay.

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Positives: Cookies! Very comfortable room and bed.

Negatives: No free Wi-Fi in room. Had to pay extra or go down to lobby. Very annoying.

Reviewer: Not provided on Wed 17 Feb 2010 rated 9 out of 10.

Great, am planning to go back but please don't tell people that parking is complimentary when it is not. We ended up having to pay $22 for it!

Positives: Very clean, modern, bright ...loved the view from my room.

Negatives: No parking!

Reviewer: Not provided on Sun 27 Dec 2009 rated 9 out of 10.

The hotel is so conveniently located to many areas that guests are interested in. One suggestion for improvement is to make the lobby area warmer in temperature. It's rather chilly sitting in the lobby area during the winter season. The newly renovated rooms are beautifully furnished; the colors blend so nicely. Another suggestion is to heat the pool to a comfortable temperature; families would be more apt to use the facility, even during the winter months. Also, vending machines should be located on certain floors, so that guests could avail themselves when the gift shop is closed. Please consider these suggestions as I am a returning guest, and I believe this hotel has much to offer.

Positives: I really liked the interior design of the newly renovated room. I hope the lobby area will look just as appealing and attractive.

Negatives: My complaint about the indoor pool is that it needs to be set at a higher temperature for the guests' comfort. Although it's a heated pool, it's cold.

Reviewer: Not provided on Tue 17 Nov 2009 rated 10 out of 10.

The hotel was close to the Philadelphia Orchestra, the staff was friendly and helpful. The hotel and room were exceptionally clean and comfortable.

Positives: The room was spacious and very comfortable.

Negatives: Parking fees were an added nuisance.

Reviewer: Not provided on Wed 28 Oct 2009 rated 8 out of 10.

Pet peeve - hotels that leave the eco-conscious notes about only washing towels that you leave on the floor but then remove the ones you hang up to dry on the door and replace with new ones. Added plus at this hotel - having shut off all lights to conserve energy on my way out, came back to clean room with four, count them, four separate lights burning. Internet service is only free in the lobby, not rooms. Doors slam shut with no ability to keep them from making loud noise. Awesome alternative to security chains, however. Overall a very serviceable hotel with convenient location to theater and arts district, transportation, and business.

Positives: Moisturizer and foaming face wash - thank you!

Negatives: Pay for internet in room but free in lobby.

Reviewer: Not provided on Tue 11 Aug 2009 rated 10 out of 10.

The hotel was beautifully decorated and the rooms had very nice views of the surrounding city.

Positives: The bedding was very comfortable.

Negatives: The cost of the food in the restaurant was pricey.

Reviewer: Not provided on Wed 05 Aug 2009 rated 9 out of 10.

A nice hotel, very clean. The staff was extremely friendly and helpful.

Positives: Very clean, staff was friendly!

Negatives: The parking was $22.

Reviewer: Not provided on Wed 22 Apr 2009 rated 10 out of 10.

Excellent, had a very enjoyable stay which made our stay in Philly memorable.

Positives: Convenient, nice rooms, friendly staff, and

Negatives: Pool was small and crowded, but glad there was a pool.

Reviewer: Not provided on Fri 17 Apr 2009 rated 10 out of 10.

Great hotel in a central location. Staff was friendly and prompt, amenities were top of the line.

Positives: Beds were comfortable, room was

Negatives: Room service was not very tasty.

Reviewer: Not provided on Mon 06 Apr 2009 rated 9 out of 10.

Great, central location; clean, coomfortable hotel; friendly and accommodating staff.

Positives: Great, central location; clean, comfortable and

Negatives: Had to pay for Internet access.

Reviewer: Not provided on Sat 29 Nov 2008 rated 7 out of 10.

My room was nice, except very smelly with smoke.<BR/>The service at the desk was<BR/>very slow for both check in and check out. Otherwise, little interaction on my brief stay.

Positives: Room was large with the room for business meetings.

Negatives: Room very strong with smoke smells.

Reviewer: Not provided on Mon 20 Oct 2008 rated 10 out of 10.

I was pleasantly surprised with the quality of the Doubletree Hotel. The location was excellent, but more importantly in the hotel itself I felt very secure, safe and comfortable in the halls, lobby and in my room with the very nice view overlooking Broad Street. I spent a week at The Doubletree and was pleased with the staff each and everyday. I loved being able to attend a play just next door and a concert just across the street. I look forward to staying here again.

Positives: Safe, pleasant, great location, excellent staff and very nice room.

Negatives: The lobby is a little too close to the open area bistro/bar.

Reviewer: Not provided on Wed 15 Oct 2008 rated 8 out of 10.

This hotel was really nice, parking was reasonable. Fresh cookies upon check in were really good. However, the main street was really noisy. We needed to keep the air conditioner running all night long so that we didn't hear it and we were on the 17th floor. Good thing it was a warm October weekend.

Positives: Fresh cookies upon check in.

Negatives: Noisy street.

Reviewer: Not provided on Fri 12 Sep 2008 rated 7 out of 10.

They put us in the smallest room available. It needs to be updated very badly. However, the customer service was excellent!

Positives: I ordered a refrigerator and they delivered immediately.

Negatives: Needs a face lift inside and out!

Reviewer: Not provided on Wed 03 Sep 2008 rated 8 out of 10.

Service was excellent, friendly and helpful. The hotel and room were very clean. I was hoping for a little more out of the layout of the room, it was a bit smaller than expected. Overall it was a good experience and I would return.

Positives: Service was very friendly and polite.

Negatives: The room was a bit smaller than other Double Tree's I've stayed at.

Reviewer: Not provided on Tue 02 Sep 2008 rated 9 out of 10.

This hotel was very clean. But need some update to the bathroom. Ventilation is not so good.

Positives: Bed was very comfortable.

Negatives: Bathroom tub was a little rusty. Kind of old.

Reviewer: Not provided on Tue 02 Sep 2008 rated 8 out of 10.

I would highly recommend this hotel to a friend and already have.

Positives: The pool, room and location were perfect for my family.

Negatives: There phone manners needed a little help.

Reviewer: Not provided on Mon 01 Sep 2008 rated 9 out of 10.

It is basically ok for those who only need a bedroom and bath while spending most of their time away. Whereas the place looks clean enough, it does not smell as clean as it ought.

Positives: Nice room arrangement and amenities.

Negatives: NA.

Reviewer: Not provided on Sun 31 Aug 2008 rated 8 out of 10.

A good hotel in the best location in Philly. Nicely decorated rooms and great quality personal products. The beds were extra luxurious.

Positives: Neutrogena products in room.

Negatives: No in-room safe.

Reviewer: Not provided on Thu 14 Aug 2008 rated 7 out of 10.

Hotel is nice. They told me that I had 1 queen smoking room. I am not a smoker. I ended up with 2 queens non-smoking, which was fine, but not what I thought.

Positives: Location.

Negatives: Parking fee.

Reviewer: Not provided on Wed 13 Aug 2008 rated 8 out of 10.

Great Philadelphia location, friendly staff, modern rooms.

Positives: Clean, updated, friendly service, great location.

Negatives: $22 a day parking charge.