Microtel Inn & Suites

Reviewer: Not provided on Sat 09 Jul 2011 rated 9 out of 10.

Short distance to airport with 24 hour shuttle service. Had everything I needed or expected at a moderate price.

Positives: 24 hr airport shuttle.

Negatives: Not the most comfortable beds.

Reviewer: Not provided on Tue 07 Jun 2011 rated 9 out of 10.

I'd return if I need to be in the location again.

Positives: Free breakfast, ice machine, good employees, and good location.

Negatives: Person in charge of the garbage containers in the breakfast area did a poor job.

Reviewer: Not provided on Wed 15 Dec 2010 rated 10 out of 10.

This was a great deal for my wife and I, we stayed two nights because we couldn't find anything in the city, quick complimentary shuttle from airport, we took train to get into the city which is located about 2 blocks from the hotel at Eastwick Station, friendly and helpful staff, clean room, quiet hotel, decent breakfast until 9:30am, staff let us keep bags in hotel office while we toured city on our last day before flight, overall great experience for the price, highly recommend!

Positives: Very friendly staff.

Negatives: Nothing negative to report.

Reviewer: Not provided on Sat 19 Jun 2010 rated 1 out of 10.

I stay in hotels all over the country, this one is by far the worst I've ever been to. The staff was rude, unhelpful, and didn't speak English at all. In the first room I went to, there were black curly hairs all over the pillows and under the blankets. The bed had been made, but the bedding never changed. There was evidence of bed bugs everywhere. The second room was better, but still very dirty, one of the worst I've ever stayed in. The staff was not at all understanding or helpful. Additionally, they make photocopies of drivers license and credit cards there.

Positives: Layout of the room.

Negatives: Absolutely nasty rooms (moved twice). Dirty!

Reviewer: Not provided on Wed 26 May 2010 rated 5 out of 10.

The hotel managers came across as very cheap especially since our room air conditioner would constantly make clanging sounds as if it might break down at any moment. I noticed that the hallways were extremely humid and that the air conditioners there made the same sound. This signaled to me that they were in need of maintenance. During our first night there the snack machines were also out of order which was kind of perturbing. However, the breakfast was good and the cleaning team did an excellent job at turn down service and in general. I was overall not impressed with anything else though.

Positives: The location.

Negatives: The air conditioner not working properly.

Reviewer: Not provided on Thu 20 May 2010 rated 5 out of 10.

Convenient to the inner city of Philadelphia in a quiet area of town which did not distract from the possibility of getting a good night's sleep. Staff was okay but not overly friendly.

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Positives: The hotel was convenient for my weekend needs and meeting location. The price of the hotel was much less than a comparable hotel in the city.

Negatives: The selection of the complimentary breakfast choices.

Reviewer: Not provided on Mon 10 May 2010 rated 3 out of 10.

For the money and OK buy.

Positives: Close and convenient.

Negatives: A

Reviewer: Not provided on Mon 14 Sep 2009 rated 6 out of 10.

Airport shuttle is the biggest attaraction. Good value for price.

Positives: Close to airport and 24 hr. shuttle.

Negatives: Very sparse furnishings.

Reviewer: Not provided on Sun 16 Nov 2008 rated 1 out of 10.

Don't stay here! Worst customer service I have ever had. Had to complain for noise and I'm a college student.

Positives: Cheep.

Negatives: Rude staff.

Reviewer: Not provided on Thu 05 Jun 2008 rated 1 out of 10.

I put up with a broken and extremely noisy air conditioner for 24 hours until they finally replaced it. Also was awakened at 12 am by a couple coming in my door with a key the front desk had given them. When I went to the front desk they thought we had checked out. This place was a dump. Have yet to get the copy of the bill they couldn't give me on my departure because I was "checked out" and no one knew what to do.

Positives: Not a thing.

Negatives: The front desk staff had no clue what they were doing.

Reviewer: Not provided on Sat 15 Sep 2007 rated 3 out of 10.

The front desk staffs were courteous. I had to catch a train at the nearby train station and asked the hotel manager the night before if the shuttle would take me there. He answered of course, please be at the lobby ten minutes early for the) 6:30 departure. I was there, saw the shuttle driver and told him I was ready to go to the train station. He said I would have to wait, as there were still people checking out. I wasted till 06:40 when they were finally ready to go. The driver then informed me he was not taking me to the train station. I told him the manager said they would do so. I drive the shuttle, not the manager. I decide what I will and won't do! With that, I tried to get a taxi. No luck then ran to try to make the station. Missed my train, missed the connection, and had to rent a car. Absolutely the worst experience I have ever had from hotel staff in my 40 years of business and leisure travel!

Positives: Value, size of room, location, unlimited free calls, internet.

Negatives: The shuttle driver was absolutely horrible!

Reviewer: Not provided on Mon 13 Aug 2007 rated 9 out of 10.

Staff friendly, provided excellent directions when queried, discreet while performing maintenance, altogether a place I would stay at again.

Positives: Good location, clean and affordable.

Negatives: Nothing.

Reviewer: Not provided on Mon 16 Jul 2007 rated 7 out of 10.

If you are just looking for a place to rest your head at a reasonable price, then this is your hotel. I stayed in a single room. For the most part, the staff was good and it was clean. The water was hot. There are not a lot of channels on the TV. The hotel offers free wireless service, continental breakfast, and free parking. It is conveniently located; it's by the airport and freeway access. It minutes from sporting areas and downtown area. It is also minutes away from places to eat; Ruby Tuesday is within walking distance.

Positives: Free wireless, light breakfast, free parking, and conveniently located.

Negatives: Room atmosphere.

Reviewer: Not provided on Sun 26 Mar 2006 rated 2 out of 10.

The hotel was a cheap hook up for what I can only describe as thugs. There was throw up on the mattress and box spring. It was very noticeable and should have been addressed. There was also very obvious bodily fluid type stains on the linens. This was the most disgusting place I have ever stayed. This meant I had this or the car since it was after midnight when I checked in.

Positives: The check in person was accommodating.

Negatives: Bio hazards in room, throw up and other bodily fluids on sheets.

Reviewer: Not provided on Wed 22 Mar 2006 rated 5 out of 10.

Not enough channels on the television. The channels that did come in were poor quality. I booked the suite and this made it about the same size of an average hotel room. The TV as set between the two rooms and the room was divided by a bar.

Positives: The location was great for my stay.

Negatives: There is not enough words for this hotel.