Crowne Plaza

Reviewer: Not provided on Thu 01 Sep 2011 rated 8 out of 10.

If the price had been right we would have preferred the Hilton one block away, which is far more like a real, upscale hotel, with handsome and spacious public areas, varied dining options, and an overall classy feel. The Crowne Plaza offered a very acceptable in-city hotel experience, with consistently friendly staff in all departments.

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Positives: Very friendly staff: front desk, restaurant, housekeeping. Comfortable bed. Good temperature control. Desk and desk chair. Internet.

Negatives: Kind of minimal and tacky public areas.

Reviewer: Not provided on Mon 23 Aug 2010 rated 9 out of 10.

Nice clean hotel, pleasant staff, but not convenient to Hershey, traffic was horrendous during the week. I would never stay in Harrisburg again if I had to go to Hershey Park.

Positives: Nice staff, clean place.

Negatives: Not convenient to Hershey at all, took an hour to get there.

Reviewer: Not provided on Sun 15 Aug 2010 rated 8 out of 10.

On our 2nd night there the room was cleaned, well beds made, but there was still coffee in coffee pot and we had no towels in our room and 4 people who wanted to shower, took 45 minutes to get towels also there was some construction work which caused the fire alarm to go off after we had put our kids to bed, very traumatic experience for small kids.

Positives: Location was great, staff nice.

Negatives: Housekeeping staff could be better.

Reviewer: Not provided on Mon 17 May 2010 rated 9 out of 10.

Good location, comfortable and clean.

Positives: The location and proximity to the train station.

Negatives: The lobby is a bit bland and empty feeling.

Reviewer: Not provided on Wed 12 Aug 2009 rated 6 out of 10.

The hotel was lovely but did not appear to be suited for young children. The bathroom was somewhat dirty. The restaurant service was poor and food was not a good quality. Did not know we would have to pay for parking.

Positives: Attractive rooms.

Negatives: Could hear next room, bathroom not clean and hotel restaurant provided a poor quality service and meals.

Reviewer: Not provided on Fri 24 Jul 2009 rated 8 out of 10.

Very nice. Better and more central to town than we needed.

Positives: Could walk to local restaurant.

Negatives: No reading area while spouse sleeps.

Reviewer: Not provided on Fri 24 Jul 2009 rated 9 out of 10.

The hotel is very clean, and the staff very friendly and helpful. The elevators were on the fritz, so we had to walk up 9 flights of stairs, but overall a good experence in the hotel. The associated parking garage staff were friendly, but the manager behind the window was rude, arrogant, and offensive. I would not come here again if I had to park there.

Positives: Clean facilities, friendly and helpful staff.

Negatives: The parking garage people were rude and arrogant.

Reviewer: Not provided on Wed 22 Jul 2009 rated 8 out of 10.

Overall, it was a great stay. I liked many things and did not like some things as well.

Positives: Friendly place and great looking hotel inside.

Negatives: Only parking available was valet at charged 20 dollars a night.

Reviewer: Not provided on Fri 27 Mar 2009 rated 7 out of 10.

I loved my stay just it was to hot in the morning. Our temperature in the room way 82 degrees.

Positives: Beds were really nice.

Negatives: Was way to hot! Air conditioning did not work.

Reviewer: Not provided on Mon 29 Dec 2008 rated 8 out of 10.

The hotel was nice but parking was not included. We either had to park on the street (metered) and risk a tow or pay $18/day to valet park under the hotel. We traveled with young children so having a pool was nice but it was really cold so we weren't able to stay in for long.

Positives: The hotel had a pool where my kids could get some run-around time.

Negatives: Lobby floor was dirty and pool was really cold.

Reviewer: Not provided on Sun 07 Sep 2008 rated 10 out of 10.

Great location, safe, clean, friendly.

Positives: Location, walkable to business sites, cleanliness, kindness.

Negatives: Tuba convention.

Reviewer: Not provided on Sun 31 Aug 2008 rated 9 out of 10.

The hotel was very accommodating. They got us a refrigerator for our room and everyone in the hotel was very friendly and extremely nice. Any employee we came in contact with was very nice and went out of their way to complement everyone in my group.

Positives: The employees were all very helpful and courteous.

Negatives: The restaurant was very slow and pricey.

Reviewer: Not provided on Sat 23 Aug 2008 rated 8 out of 10.

The members of the valet parking staff were the most helpful, courteous, and friendly employees at the hotel. The hotel was very clean and very well kept. We would stay at this hotel again if we were visiting Harrisburg.

Positives: Convenient location off hwy. Friendly/helpful staff.

Negatives: Restaurant staff was friendly but food served cold and with a delay.

Reviewer: Not provided on Fri 22 Aug 2008 rated 7 out of 10.

No soap. Air conditioner was blasting. Small room.

Positives: Looks much better than previously thought.

Negatives: Slow customer service.

Reviewer: Not provided on Thu 21 Aug 2008 rated 8 out of 10.

This hotel was very good but is in the heart of the city making it hard to walk around with the children as it is very close to some not so nice areas. Staff is wonderful if you talk to the right person. Would recommend for business travel not necessarily family but not bad if you can stick to eating at the hotel.

Positives: The staff was very helpful.

Negatives: There is a $20 a day valet parking fee that is not mentioned anywhere should be known.

Reviewer: Not provided on Thu 21 Aug 2008 rated 8 out of 10.

Overall, we had a pleasant experience. The hotel was nice and clean and staff friendly. The parking was the only drawback. Nice location too. Easy to walk to things in city.

Positives: Clean and friendly staff.

Negatives: The parking was bad, valet service and no spaces after 9 p.m.

Reviewer: Not provided on Tue 05 Aug 2008 rated 3 out of 10.

Horrible, bad attitude. Worthless/illiterate.

Positives: Carpet pattern.

Negatives: Horrible staff, no food service after 10:00.

Reviewer: Not provided on Tue 29 Jul 2008 rated 4 out of 10.

The hotel was over priced for the accommodations. I should have stayed out of the city.

Positives: The linens used on the bed.

Negatives: Room service ended early, no available food despite sports event and concert event in town.

Reviewer: Not provided on Thu 24 Jul 2008 rated 9 out of 10.

The hotel was very nice and seemed newly renovated. The pool is lovely too.

Positives: Very easy to get to from Highway.

Negatives: Parking was $18 a day.

Reviewer: Not provided on Mon 21 Jul 2008 rated 10 out of 10.

I really like the hotel, the parking was the only thing I had a problems with. We had to park down the road and walk, carrying all of our bags back to our hotel.

Positives: The staff was really nice, and I love the room.

Negatives: The parking was horrible. There was none available in the hotel garage so we had to park a couple blocks away and walk to our hotel.

Reviewer: Not provided on Thu 17 Jul 2008 rated 5 out of 10.

Was not a 3 star, but maybe 1 star possibly 2. The location was dangerous if you walked two blocks east, don't go there. This hotel may be suitable for business travelers but not for families. Parking is a issue you have to pay $18 a day and give tips, so the actual cost is $20 a day depending on how many time you call for your car.

Positives: Elevator was quick.

Negatives: You had to pay for parking $18 a day.

Reviewer: Not provided on Thu 17 Jul 2008 rated 9 out of 10.

Decent place to stay for Harrisburg's nightlife scene.

Positives: Close to all the nightlife.

Negatives: Room size was smaller than expected.