Embassy Suites

Reviewer: Not provided on Sun 12 Jun 2011 rated 10 out of 10.

Getting there from the airport was very convenient with the hotel's 24 hour shuttle. The public areas which greet the visitor on arrival are very inviting with flowing water and a spacious area. A made to order breakfast is included, which was quite good, and convenient. As a business traveler I appreciate not having to look for a breakfast stop. The suite concept provides for spacious accommodations. I found the room a bit dark, and would recommend lighter colors. However, the amenities were great and the room quite comfortable.

Positives: The concept of a suite is great and convenient and including a full breakfast is likewise very convenient.

Negatives: The air conditioning in the unit would not sufficiently cool the unit.

Reviewer: Not provided on Mon 23 May 2011 rated 8 out of 10.

This is a great hotel location for travelers needing to visit locally or when traveling. I don't think. As their staff needs to be trained to understand that people making bookings through your CR'S are providing additional revenue that goes to their bottom line. Not, that we are blocking high yield traffic and we should not expect to be placed in the less than desirable room location when other rooms are available.

Positives: Location.

Negatives: The Hotel Front Desk personnel made negative remarks at check-in.

Reviewer: Not provided on Sat 18 Dec 2010 rated 9 out of 10.

Hotel is clean, staff is friendly and helpful. Breakfast, and happy hour was good. Shuttle service was great.

Positives: Room, and

Negatives: Smoking rooms.

Reviewer: Not provided on Sun 23 May 2010 rated 9 out of 10.

Very nice. Lobby areas are entertaining small pond, fish, a lot of open seating, etc.

Positives: Morning breakfast was provided. Chef's made custom omelette's.

Negatives: The desk person told me all they had available was smoking rooms. I said that was not acceptable and they found a non-smoking one.

Reviewer: Not provided on Tue 18 May 2010 rated 9 out of 10.

It is a very convenient and nice hotel that I want to recommend.

Positives: Separate spaces for sleeping and living were excellent.

Negatives: No.

Reviewer: Not provided on Tue 22 Sep 2009 rated 9 out of 10.

This is a very nice hotel. The rooms are spacious and very attractive and comfortable. I like the suite since I often get up earlier than my husband and I could go to the other room and read or watch TV. The hotel is currently undergoing an extensive renovation and the only drawback was they started each morning very early.

Positives: Rooms are spacious and very attractive.

Negatives: Currently under renovation.

Reviewer: Not provided on Thu 21 May 2009 rated 10 out of 10.

The hotel has the potential to become a 4star one day after all the renovations are finished.

Positives: The hotel had a homey feel.

Negatives: The rooms was out dated but they are renovating.

Reviewer: Not provided on Tue 19 May 2009 rated 8 out of 10.

The atrium and lobby are extremely nice but the rooms are a less nice. The beds were nice and comfy and the bedding was good, but the color scheme in the rooms is a little funky, the wallpaper borders were peeling off and one of the couch cushions was darker than the other ones. The kids loved looking at the fish, riding in the glass elevator, and swimming in the nice warm pool. Free breakfast was pretty good, but the ticket system was a bit of a hassle.

Positives: The fish ponds were very cool and I liked having separate bedroom.

Negatives: The room needed a makeover.

Reviewer: Not provided on Tue 31 Mar 2009 rated 7 out of 10.

Entry was very nice - lobby with fireplace, & beautiful courtyard with stream/fish & bridge. Signs were confusing - no actual restaurant used a bar/grille. Pool had paint-chips & hair/debris throughout. Buffet breakfast ran out of items & while I went for tea, a staffer removed my tray/plate, etc. so I had to go back up through the long lines. Long lines for omelets (20-30 min. waits). Front desk had not entered our extra day extension & someone (staff) kept knocking on our door to check out of the room (at noon & 1:30). Housekeeping stingy in restocking items (tissues). Rooms were very nice, but easily heard people in hallways & adjoining rooms until late into the night.

Positives: The courtyard stream with fish, bridge & lobby area.

Negatives: My child became sick after eating the scrambled eggs & threw up upon returning to our room. A staffer removed my tray when I went for tea. Noisy.

Reviewer: Not provided on Tue 28 Oct 2008 rated 9 out of 10.

Stayed here several times and it is consistently a good experience. Loved the suite-style rooms, made to order hot breakfast and the nightly manager’s reception (free beer and cocktails, nice munchie spread including 2 hot choices)

Positives: Hot, made to order breakfast; manager's reception with cocktails and munchies.

Negatives: No real negatives on this trip.

Reviewer: Not provided on Wed 01 Oct 2008 rated 10 out of 10.

Great hotel. Nice staff. Very attractive and easy to find.

Positives: Room was great. Plenty of room.

Negatives: Nothing to complain.

Reviewer: Not provided on Thu 11 Sep 2008 rated 7 out of 10.

Breakfast in the morning was sub par for a 3 star hotel. Rooms were nice, but room service noticed us packing up and bringing stuff out to the car so they waited out by our 3 rooms so they could clean it mind you this is at 10 am when check out is at noon. That is the only thing that made my stay bad ohh yeah and the moldy bagels my wife pulled out of the cabinet the first day we stayed there.

Positives: Awesome lobby.

Negatives: Moldy bagels in the morning.

Reviewer: Not provided on Fri 15 Aug 2008 rated 10 out of 10.

Now that I am retired and able to do some traveling, the Embassy will be the place of choice over all other places of equal amenities.

Positives: Staff was very friendly and helpful.

Negatives: $4.00 for a bottle of water is a bit excessive.

Reviewer: Not provided on Thu 14 Aug 2008 rated 5 out of 10.

It is a beautiful hotel, but you could only enjoy your stay there if the rooms next to yours were unoccupied.

Positives: Everything was great except for no privacy in rooms.

Negatives: The hotel has just drywall between rooms and you can hear the neighbor's cell phone conversations like they were in your room.

Reviewer: Not provided on Wed 06 Aug 2008 rated 10 out of 10.

Beautiful location on the top of the hill with lots of privacy. Interior has a very unique design with the open atrium in the center and all the hallways to the rooms looking into the center area. Wonderful breakfast service included and a restaurant on site for lunch and dinner service. Suites were roomy and met all our needs.

Positives: Loved the unique layout with the open atrium in the centre. Breakfast choices were great too.

Negatives: There was not anything we did not like about the hotel.

Reviewer: Not provided on Mon 04 Aug 2008 rated 9 out of 10.

Very clean with comfortable beds and good shower. Free hot breakfast daily was great. Afternoon managers reception is also great. (Free alcohol, munchies and a couple hot appetizers.

Positives: Comfortable beds; free hot breakfast daily; maids left towels in bag on door when do not disturb sign was out.

Negatives: Small desk in bedroom; living area had large round table but no natural lighting in there.

Reviewer: Not provided on Mon 28 Jul 2008 rated 1 out of 10.

When we arrived, we were told that we did not have a room since they had a storm the evening before and a few rooms could not be used because the roof leaked. In addition, we could only find rooms at a less desirable hotel 15 miles farther away from our planned event.

Positives: Nothing.

Negatives: Everything.

Reviewer: Not provided on Thu 17 Jul 2008 rated 10 out of 10.

Rooms were spacious and clean. All furniture was clean and comfortable. Check in and check out were quick. Free breakfast was better than expected.

Positives: Rooms were spacious and the bed was comfortable.

Negatives: NA.

Reviewer: Not provided on Wed 16 Jul 2008 rated 10 out of 10.

This was a beautifully arranged hotel, with a great breakfast, and friendly service.

Positives: Pleasant inner space & pool hours.

Negatives: Shower needed adjustment.

Reviewer: Not provided on Wed 28 May 2008 rated 5 out of 10.

My only complaint was that I had to stay in a smoking room, and it was very dirty. I had no problem with the staff- they were very nice. The lobby and amenities were great. I didn't like that you had to pay for wireless access. the free breakfast was nice, but a lot of the food was cold. I'm sure I would have been much happier if it were not for the room I stayed in.

Positives: The lobby was excellent, the amenities were great.

Negatives: I had no option but to stay in a smoking room: the room was very dirty, the walls were dirty, the refrigerator was not clean, the room smelled bad.

Reviewer: Not provided on Sun 25 May 2008 rated 8 out of 10.

Location, ambience, services, and rooms beautiful. .

Positives: Location and breakfast.

Negatives: Staff provided inconsistent information on parking during travel.

Reviewer: Not provided on Thu 01 May 2008 rated 9 out of 10.

The hotel was beautiful the rooms were very nice the only thing that I was not happy about was there was a prom going on in the hotel and they did not have respect for the other people that were staying in the hotel it got very loud and I was not able to sleep.

Positives: I liked that we were able to allow the kids to leave the room and not worry that they were out of the hotel.

Negatives: They had a prom that went on till 4am and they were loud.

Reviewer: Not provided on Fri 25 Apr 2008 rated 9 out of 10.

I thoroughly enjoyed my stay at the hotel. Upon check in I let her know there would be five of us in the room. She was very helpful in telling us where the room was. When we needed something extra for the room they were quick to respond. We had the breakfast there which was okay. We ordered room service one night which was okay as well. I don't think if I stayed again that I would do that. I would have to say that my only problem was with the food and other than that it was a wonderful place to stay and I would do so again. I will also recommend it to friends.

Positives: All of the amenities they offer and how it is decorated.

Negatives: The wallpaper in the rooms did not match the dcor.