Red Lion Hotel Pendleton

Reviewer: Not provided on Fri 16 Jul 2010 rated 8 out of 10.

Clean hotel and very family friendly.

Positives: The pool and having both a lounge and restaurant.

Negatives: The rooms were a little too dated.

Reviewer: Not provided on Fri 04 Sep 2009 rated 8 out of 10.

Good place to stay with friendly staff and nice clean rooms. The pool and spa have a great view, however the pool is seasonal and is not heated.

Positives: The staff was great and the view of rolling wheat fields is beautiful.

Negatives: I would like the pool to be heated and have a complimentary breakfast.

Reviewer: Not provided on Sat 20 Jun 2009 rated 6 out of 10.

The decor needs upgrading.

Positives: Just off the freeway.

Negatives: Needs renovation.

Reviewer: Not provided on Tue 02 Sep 2008 rated 7 out of 10.

Hotel was nice - but should offer a small breakfast.

Positives: Clean, convenient location.

Negatives: No free breakfast.

Reviewer: Not provided on Tue 26 Aug 2008 rated 9 out of 10.

This is a great hotel for the money. It is normally very clean and well maintained.

Positives: Clean and convenient with large rooms.

Negatives: Dirty windows, dirty rollaway had to send back and re cover.

Reviewer: Not provided on Sun 24 Aug 2008 rated 9 out of 10.

I liked the service in all areas; the front desk, the housekeeping and the restaurant. Pendleton has plenty to do; the underground tour, the casino and swimming and sunning. There are hot springs nearby and hikes along the river.

Positives: I like that it is pet friendly. I liked the sweeping views.

Negatives: The tables around the pool were dirty.

Reviewer: Not provided on Sun 20 Jul 2008 rated 10 out of 10.

This hotel was luxury compared to the Economy room, I stayed in previously, and it was less expensive than the overpriced economy hotel. It was wonderful. My balcony overlooked a lovely valley.

Positives: The room was beautifully decorated and inviting.

Negatives: I wished a very light serve yourself breakfast was provided.

Reviewer: Not provided on Sun 20 Jul 2008 rated 8 out of 10.

The rooms are lovely, big, clean and we loved it. Sadly, no internet and the restaurant is too pricy. The family loved the pool. My only complaint is having to pay extra $10 to get a double room. Loses some of it value.

Positives: Great room.

Negatives: I had to pay $10 upgrade fee to get a double room.

Reviewer: Not provided on Thu 10 Jul 2008 rated 2 out of 10.

I feel that the hotel should of had a bit of courtesy for those that were staying. My family brought in about 100 people to stay there for a wedding.

Positives: Location was great and the kids liked the pool.

Negatives: The temperature in the rooms were 87, no air conditioning, it broke. In Pendleton Oregon that week end it was 106. They need care.

Reviewer: Not provided on Tue 25 Mar 2008 rated 8 out of 10.

We normally liked this hotel, but we didn't stay in a very nice room considering the money we had to pay, so that was disappointing. However, it was fairly clean, but we have stayed in better rooms there for less money.

Positives: Clean, staff friendly.

Negatives: Was very noisy!

Reviewer: Not provided on Tue 30 Oct 2007 rated 1 out of 10.

The room offered was a king size bed. They offered no other rooms as a solution. We ended up having to purchase another room with king to solve our problem. Rate charged was rack rate. A very unsatisfactory experience.

Positives: Location.

Negatives: Requested double beds. Unavailable had to buy another room at rack rate.

Reviewer: Not provided on Wed 24 Oct 2007 rated 10 out of 10.

The hotel was easy to find and everyone working was outstanding and it can be good for all type travel to stay.

Positives: A very outstanding staff and the hotel was the best I been in a long time.

Negatives: Nothing.

Reviewer: Not provided on Tue 09 Oct 2007 rated 6 out of 10.

The hotel was a nice and convenient place to stay, some areas of service were amateurish and showed a lack of management attention.

Positives: Room was roomy and clean.

Negatives: Broken ice machine, unresponsive kitchen, TV controller hard to use, curtains didn't close completely.

Reviewer: Not provided on Mon 08 Oct 2007 rated 2 out of 10.

Overall, the room accommodations here were very satisfactory. Comfortable beds, a quiet location. A friendly quick check in. However, we left one of our small toiletry bags behind so called several days in advance of our anticipated return, (not to stay but a drive through only to pick up the bag), and the housekeeping manager kept insisting she would keep it in that department even though I asked several times for her to please have it accessible at the front desk as we would be in a hurry. So, when we arrived the front desk on our return trip they had to call the housekeeping department to have them then bring our bag to the front desk. We waited more than 10 minutes for that to happen. There should certainly be more customer satisfaction emphasis placed on this employee, (who incidentally addressed herself as the housekeeping manager and said she would be working on the day of our return), to accommodate the traveler. We did not appreciate having to wait for them to do something.

Positives: Nice clean room with easy access. Quiet and with comfortable mattresses!

Negatives: Upon return to retrieve a bag we left they were very slow to accommodate us even after a call in advance to ask them to have it at the desk it was not.

Reviewer: Not provided on Mon 01 Oct 2007 rated 10 out of 10.

Red lion Pendleton has wonderful views of surrounding areas, is clean, friendly, and well placed relative to highways.

Positives: Easily accessed free Wi-Fi availability appeared clean in all areas.

Negatives: Many dinner menu items were listed but not available. Had to go to my fourth choice.

Reviewer: Not provided on Sat 29 Sep 2007 rated 10 out of 10.

It was a great place to stay. It was recently refurbished and smelled clean and smokes free. The beds were very comfortable. I especially liked the way the staff makes up the beds. Housekeeping puts two top sheets on the blanket under the bedspread so only freshly laundered sheets can touch you. It was a nice touch.

Positives: The beds were great! The room was very clean.

Negatives: The floor plan of this hotel is a bit confusing.

Reviewer: Not provided on Wed 05 Sep 2007 rated 5 out of 10.

Hotel is in a good location, though no food/ continental breakfast, and the front desk staff is not very friendly.

Positives: The back yard view.

Negatives: Overcharging for pet fees.

Reviewer: Not provided on Fri 24 Aug 2007 rated 4 out of 10.

This is a very attractive hotel with good food and on the whole the staff is helpful. We did find someone booked into our room upon arrival, and the problem took half an hour to straighten out. We had had a long hot day of travel, so the delay was a bit taxing. The manager was very nice and very apologetic. However, when we left the next morning, we told the desk clerk about the problem the night before, and said we thought we ought not to be charged the $2 cost for the bottled water available in the room. She gave some kind of eye-rolling response such as, "whatever." as if we were making an unjustified request and she was sick of such nonsense. So, we may and may not stay there again.

Positives: Our room was comfortable and attractive and our dinners were very good.

Negatives: Upon arrival, someone else was booked into our room. Upon departure, the desk clerk was rude.

Reviewer: Not provided on Sun 19 Aug 2007 rated 9 out of 10.

Good quality.

Positives: Friendly staff.

Negatives: Had to park too far from the room.

Reviewer: Not provided on Sat 04 Aug 2007 rated 8 out of 10.

It looked nice. Beds were comfortable quick access to freeway. Was quick to respond to complaint about dog hair. To many wasps to go swimming otherwise nice to stay.

Positives: I was able to get out quick.

Negatives: Dog hair in our beds.