Courtyard

Reviewer: Not provided on Mon 07 Mar 2011 rated 8 out of 10.

Clean, friendly, average. No big outstanding features for good or bad.

Positives: Nice pillows.

Negatives: Wish they did not have pay per view.

Reviewer: Not provided on Tue 06 Jan 2009 rated 7 out of 10.

This was our fourth time staying at this hotel and it was not the best experience out of the four. Every other time we asked for a king room and got one. Also, we were looking forward to unwinding in the hot tub by the hotel pool, but the water was scalding a temperature that would cause first-degree burns. But it's still a very well-maintained hotel and the rooms are clean and pleasant.

Positives: Clean and comfortable.

Negatives: Hot tub water temperature was scalding, very disappointing.

Reviewer: Not provided on Thu 28 Aug 2008 rated 10 out of 10.

Breakfast was overpriced. Excellent rooms, great staff, good location, and wonderful pool. Guest room was clean, bed was comfortable, water was hot, parking was convenient, and check-in was quick. Had a problem with AC, moved me in a flash. Good experience.

Positives: Front desk clerk was very helpful.

Negatives: The breakfast was overpriced!

Reviewer: Not provided on Thu 24 Apr 2008 rated 7 out of 10.

Very nice amenities with good access to interstate highways, courteous staff.

Positives: Courteous staff; good amenities including indoor pool & fitness room.

Negatives: Slow sink drain took 2 requests to correct properly.

Reviewer: Not provided on Mon 21 Apr 2008 rated 10 out of 10.

A great location on the east side of Cleveland, close to i-90 and easy to find. Hotel was clean, efficient, nice pool, and great staff. I would stay there again or recommend it to others.

Positives: This hotel looks like new - the staff was very helpful and gave us coupons to the roadhouse which was great!

Negatives: The hot tub didn't seem to be functioning at 100%.

Reviewer: Not provided on Sat 02 Feb 2008 rated 6 out of 10.

This is a decent mid level hotel. The rooms are OK; they have HDTVs in the rooms. The local restaurants were below average.

Positives: Clean sheets.

Negatives: Poor restaurant choices.

Reviewer: Not provided on Wed 30 Jan 2008 rated 9 out of 10.

The staff was friendly and knowledgeable about the area and gave us printed out directions to the downtown area- very helpful. Housekeeping didn't wake us in the hours of the morning to check if we were already gone. That is very annoying. The rooms were clean and they had a new flat panel TV in the room we stayed in. Conveniently located close to the highway but not directly off so it wasn't too loud or dirty, but easy to find. I would stay there again.

Positives: It was located very near the highway, but not directly off so it wasnt loud or dirty but easy to find.

Negatives: It was further from the downtown area than I wouldve liked but it wasnt too bad.

Reviewer: Not provided on Thu 24 Jan 2008 rated 10 out of 10.

Excellent staff very accommodating, always very clean.

Positives: HD TV very clean and nicely decorated.

Negatives: Restaurant to expensive to eat in limited selection a Fairfield hotel breakfast would be great.

Reviewer: Not provided on Wed 16 Jan 2008 rated 6 out of 10.

Fine for price. Nothing spectacular.

Positives: Clean.

Negatives: Toilet pressure bad couldn't flush toilet; called someone in. Never fixed properly.

Reviewer: Not provided on Wed 09 Jan 2008 rated 10 out of 10.

We where visiting son at school and this hotel had plenty of places to eat near by and close to the school.

Positives: Perfect location for our needs.

Negatives: No free breakfast.

Reviewer: Not provided on Thu 09 Aug 2007 rated 10 out of 10.

It looked new. Everything was very clean. The bed was so comfortable. The arrangement of the room was spacious and relaxing. The pool area was clean. The courtyard was very pleasant to look at. The staff was friendly and helpful. We really enjoyed our stay here and would stay again.

Positives: We loved the pool area. It was very clean and well kept up. Very relaxing!

Negatives: There was no wireless internet connection.

Reviewer: Not provided on Wed 09 May 2007 rated 9 out of 10.

Clean, close to highway 90, nice lobby area for visiting with our friends, enjoyed the complimentary coffee in lobby. Rooms are bright and cheerful, some have a balcony.

Positives: Close to an excellent natural foods grocery store.

Negatives: No mirror in guest room, only in bathroom.

Reviewer: Not provided on Wed 18 Apr 2007 rated 10 out of 10.

Once again we were treated as royalty. We love this place!

Positives: The great comfortable pillows and the Jacuzzi!

Negatives: Wish it had a comp; alimentary continental breakfast.

Reviewer: Not provided on Mon 16 Apr 2007 rated 8 out of 10.

This hotel couldn't have been more accessible. My room was very comfortable. I slept like a baby. I was given a late check-out in order to make my attendance at a funeral less stressful. The staff was helpful with directions to food and the events I needed to attend. I would certainly stay here again!

Positives: Complimentary cookies and coffee goes above other hotels' amenities.

Negatives: Breakfast area needs a little renovation.

Reviewer: Not provided on Wed 28 Feb 2007 rated 10 out of 10.

We cannot say enough about how well were treated by the staff at this hotel. When we arrived the front dust staff remembered our name from our previous visits. Dean was her first name and she was so pleasant. Along with that she upgraded our room to one with a king size bed and a Jacuzzi. What more could we want. What a wonderful welcome. This could only have happened at a place where the manager must treat the guests the same way! Carrie who our daughter has worked with in making reservations at this hotel for her upcoming wedding is doing a marvelous job with this Marriott courtyard, her employees and the guests. What a great job all of them are doing and we hope they are recognized for their efforts. Kudos to the Willoughby courtyard!

Positives: Everything was clean and fresh and the bed was so comfortable.

Negatives: Would just like a complimentary continental breakfast.

Reviewer: Not provided on Tue 27 Feb 2007 rated 10 out of 10.

This hotel is more than a 2 1/2 star rating. I loved the pool and the workout room. Also the room was far one of the best decorated and cleanest I have ever stayed in.

Positives: The newly decorated rooms were great.

Negatives: There wasn't anything I didn't like.

Reviewer: Not provided on Thu 22 Feb 2007 rated 9 out of 10.

Overall, our stay was nice. My children had a great time. The room was very nice.

Positives: It was nice and the pool was nice.

Negatives: Ice machine on my floor didn't work and I had to go to another floor.

Reviewer: Not provided on Mon 29 Jan 2007 rated 7 out of 10.

Good business location, but you're tied to the desk with wired internet connection.

Positives: Convenient to expressways - but still quiet.

Negatives: Strictly non-smoking; high speed internet was not wireless in rooms.