Courtyard

Reviewer: Not provided on Sat 27 Aug 2011 rated 9 out of 10.

We were there for a funeral. We got a good night sleep. They had a pool and a workout room, which I like. It was quiet.

Positives: I was nice and quiet,computer in lobby, resturants nearby. I would stay there again.

Negatives: Too far from where we had to go.

Reviewer: Not provided on Tue 31 May 2011 rated 5 out of 10.

everything was very clean, check in was quick and easy. For me, I like a firm bed, the bed I had was way too soft as were the pillows. The air conditioner really didn't work that well, it would shut off after about a minute. I had to run the fan only to get any air in the room, but luckily for me it was cool at night. I didn't bother to tell the staff about the air because I have never been at any hotel where they actually did something about it.

Positives: All rooms were very clean.

Negatives: Beds and pillows are way too soft for my liking.

Reviewer: Not provided on Fri 15 Oct 2010 rated 8 out of 10.

Was a nice hotel, not exceptional. Restaurant was overpriced for breakfast ($10.95).

Positives: Day front desk person, switched rooms for us.

Negatives: Beds were too soft, and had no continental breakfast.

Reviewer: Not provided on Thu 11 Feb 2010 rated 3 out of 10.

Everything nearby is closed by 12 so don't try to find food nearby after. The service is pretty poor as I caught an employee sleeping on the sofas in the front lobby as the entire front desk was left empty.

Positives: Relatively clean rooms.

Negatives: Service was really bad. No room service.

Reviewer: Not provided on Fri 28 Aug 2009 rated 10 out of 10.

Very friendly and helpful staff. Clean well appointed rooms. Good value.

Positives: Was close to restaurants, interstates, and national park

Negatives: Some what confusing access

Reviewer: Not provided on Wed 15 Apr 2009 rated 10 out of 10.

This hotel is well suited for business travelers. It is well maintained and I have found a consistency in its services over several stays. The staff is very competent and efficient at check-in and check-out.

Positives: Well maintained with excellent staff in a very good location.

Negatives: No microwave in room.

Reviewer: Not provided on Sun 05 Apr 2009 rated 8 out of 10.

Nice hotel but go to McDonald's for breakfast. $10 is crazy. Also they only have a cable internet so be careful of your band width usage or they will cut you off.

Positives: Friendly staff.

Negatives: Overprice breakfast.

Reviewer: Not provided on Wed 25 Feb 2009 rated 10 out of 10.

I wish all hotels had the pool area as nice as this one. The breakfast meal was printed in the room as 9.95 and it was 10.95 at the restaurant. That set a damper on the morning meal. Otherwise, we had a good time.

Positives: The pool was so warm. It made the night great!

Negatives: The breakfast buffet was a little steep for a family with 5 kids.

Reviewer: Not provided on Mon 10 Nov 2008 rated 9 out of 10.

I will like to visit this place again.

Positives: Very

Negatives: Near freeway, but back off from site, hard to find.

Reviewer: Not provided on Thu 11 Sep 2008 rated 9 out of 10.

As I said, It was another great experience in class and spirit. Well staffed with pleasant and knowledgeable personnel. They were willing to help and gave good advice. Room clean and comfortable. Very luxurious. Great location for downtown Cleveland. Don't know about public transportation, but easy access for driving a car. For me it was great!

Positives: The hotel was very clean and comfortable. Plus well situated.

Negatives: Only one computer was available.

Reviewer: Not provided on Thu 04 Sep 2008 rated 9 out of 10.

It was very nice.

Positives: It is very clean and quite.

Negatives: When I found out that I would need to change my arrival day to the next day.

Reviewer: Not provided on Thu 21 Aug 2008 rated 9 out of 10.

I would recommend this hotel to anyone who wants a quiet, relaxing get away. There were families there with kids but we never heard any noise at all. The evening desk staff gave us several good ideas and were very helpful. Breakfast buffet was available for $9.95 per person which I don't feel is moderate. The rooms were spacious and the beds were comfortable.

Positives: The hotel was quiet, rooms were comfortable and staff was helpful and friendly.

Negatives: The loveseat in the room had some issues. Breakfast cost almost $10/person.

Reviewer: Not provided on Thu 21 Aug 2008 rated 3 out of 10.

Disappointed with bed comfort. Rooms and furniture seem tired, carpet has seen better days, and tube TV was small and so 1990's.

Positives: Easy to find.

Negatives: Pool area to be avoided, guests out of control.

Reviewer: Not provided on Fri 01 Aug 2008 rated 10 out of 10.

Met my expectations. Staff was helpful and courteous. Room was clean and the place was quiet.

Positives: Friendly, helpful staff.

Negatives: Nothing-all was good.

Reviewer: Not provided on Thu 17 Jul 2008 rated 10 out of 10.

This hotel is a great place to stay when in the Cleveland area. Independence is a cute and safe town with lots of restaurants close by. The McDonalds is even a colonial brick building with 2 floors! The hotel was in excellent condition with a pool and workout center. Staff was friendly and coffee is available 24 hours a day. Internet/printer available in the lobby for free and lots of tourism brochures and menu book for nicer restaurants in the area. Lobby sitting area great! There is a nice gazebo and garden area outside to sit and talk also.

Positives: Very clean and in an excellent safe and beautiful location. Only minutes from downtown Cleveland.

Negatives: The breakfast buffet is $10 for what most hotels give you for free!

Reviewer: Not provided on Wed 16 Jul 2008 rated 9 out of 10.

Very clean and comfortable hotel. It was a direct 15-minute drive to Progressive Field. The staff was friendly, and I was impressed when I asked for restaurant information that they had a guide typed up with restaurants by category, with directions to each. They also gave me a slip of paper with easy directions to Progressive Field (home of the Cleveland Indians) with suggested exits, parking, etc. It was obvious that the hotel staff/management was well prepared and anticipated the needs of their guests.

Positives: Friendly staff. Very helpful with local menus and directions. Clean, comfortable hotel.

Negatives: In-room A/C was a little loud.

Reviewer: Not provided on Thu 10 Jul 2008 rated 8 out of 10.

The hotel is a good place to stay. The employees are judgmental about the appearance of a person. This is just my opinion because I have no concrete proof of my opinion. I was just reading the employees body postures and facial expression. There was several employees that I felt are worthy of great praise. Housekeeping and groundkeeper.

Positives: I liked the room and location.

Negatives: Some of the hotel workers were snooty.

Reviewer: Not provided on Sat 28 Jun 2008 rated 10 out of 10.

All was well and I was very pleased with the services.

Positives: The coziness.

Negatives: I cannot think of 1 thing.

Reviewer: Not provided on Mon 16 Jun 2008 rated 9 out of 10.

It suited my need for a pleasant place to rest between work days.

Positives: Spacious feel and attractive throughout.

Negatives: One must map quest or be very vigilant of smaller signs to locate it.

Reviewer: Not provided on Mon 09 Jun 2008 rated 8 out of 10.

The location is excellent, very close to restaurants and downtown Cleveland. Only one downside is you need to pay about $10.00 for breakfast.

Positives: Very close to downtown Cleveland.

Negatives: No free breakfast.

Reviewer: Not provided on Wed 07 May 2008 rated 9 out of 10.

What am I going to tell you? This is a nice clean hotel with full amenities and a friendly staff. There's nothing special about it, but they do take their jobs seriously and provided a pleasant stay for me while I was in town on business.

Positives: Easy accessibility to the interstate, nice clean room and lobby.

Negatives: Sure wish they did a complimentary breakfast buffet. Other than that, this is a fine hotel for the business traveler.

Reviewer: Not provided on Wed 16 Apr 2008 rated 5 out of 10.

The room was fine but service was very poor and we had our shoes stolen from the pool and kids knocking on the door at 7:30 am pranking people.

Positives: Very easy to find.

Negatives: Pool was too little and customer service was very poor.