Hyatt Place

Reviewer: Not provided on Fri 03 Jun 2011 rated 9 out of 10.

The hotel was very nice. The room was spacious and had a unique design with a sitting area and desk. We really appreciated the mini fridge. The bed was very comfortable, though we did hear quite a bit of noise from the elevator.

Positives: It was luxurious yet affordable.

Negatives: There were lots of small kids running around the lobby area.

Reviewer: Not provided on Sun 09 Jan 2011 rated 9 out of 10.

Very pleased with what we got from what we paid...definitely a bargain and yet still very stylish of a place to stay!

Positives: The design of the rooms and lobby, the food available, treadmills in the workout room.

Negatives: Wish the pool had a jacuzzi!

Reviewer: Not provided on Mon 03 Jan 2011 rated 8 out of 10.

Over then have them come clean the room again. The stay was fine.

Positives: The hotel was very nice.

Negatives: The room was half clean, I had to have someone come back in and clean, old apples in the trash on the floor.

Reviewer: Not provided on Mon 20 Dec 2010 rated 10 out of 10.

This hotel was excellent, room was large, beautiful, and very clean. We came to go to Cleveland clinic and before we stayed at CC Guest House. This hotel was further away, but really worth it. Drive was not bad, and we had passes for parking garage at CC. Also, my husband thought they would charge us for parking like they do in some large cities, but this was not the case. Staff was excellent and very helpful. Room was great value, and we would definitely stay there again.

Positives: The room was great, large, and stylish. Breakfast was adequate and a great bonus. Good value, excellent room & great service.

Negatives: Great that breakfast was included, but would have paid more for room to have more extensive selections.

Reviewer: Not provided on Sun 28 Nov 2010 rated 5 out of 10.

The bathroom was not very clean. The window was dirty with greasy hand prints. There were youth hockey teams in the hotel and very little was done to keep them quiet well into the late night.

Positives: The room was nice.

Negatives: Bathroom and windows

Reviewer: Not provided on Wed 03 Nov 2010 rated 10 out of 10.

The Hyatt Independence exceeded our expectations and even though I'm from Cleveland, it made me feel like I was touring my city as a tourist.

Positives: The design and location of the room and hotel.

Negatives: I couldn't stay longer.

Reviewer: Not provided on Thu 16 Sep 2010 rated 9 out of 10.

Overall, it was a very pleasant stay. We were visiting family in the area so we didn't spend much time at the hotel, which under other circumstances I could have easily.

Positives: It had attractive and upscale decor, the staff was very friendly and helpful.

Negatives: Our room was located right at the elevator, but it wasn't too disruptive. The bathroom area wasn't as clean as I expect in this class of hotel.

Reviewer: Not provided on Sun 12 Sep 2010 rated 2 out of 10.

The first I had someone knocking on my door all night long. Contacted then nights front desk attendant and was informed they didn’t have enough security to take care of the issue. Pretty much live with. We were up all night long and worn out the next day. That was an unfortunate incident since the hotel was very well kept in a great location. The day was wonderful.

Positives: Front deak/lobby had great staff. The room was spacious.

Negatives: The night staff was uncaring and certainly not traveler friendly.

Reviewer: Not provided on Mon 16 Aug 2010 rated 7 out of 10.

Amazing deal! Room and accommodations are more than what is expected.

Positives: Their cafe is open 24 hours.

Negatives: Our room was smaller than expected and right next to the elevator.

Reviewer: Not provided on Sat 24 Jul 2010 rated 10 out of 10.

This hotel was more than what I had expected. The staff was friendly and I was able to check in a few hours early. The decor was wonderful as well. The only thing I did not like was that the breakfast and room service food selections were not very good. I will stay at this location again.

Positives: Beautiful decor, friendly staff and convenient location.

Negatives: The breakfast and in room food selection was not very good.

Reviewer: Not provided on Fri 23 Apr 2010 rated 10 out of 10.

Great over all place and very friendly.

Positives: It's a great hotel and I'll go back just to relax.

Negatives: Foreign help.

Reviewer: Not provided on Fri 09 Apr 2010 rated 10 out of 10.

The Hyatt Independence was a great modern hotel. I have never stayed in a hotel that looked like this one. The rooms were beautiful along with the lobby and common areas. The staff was friendly and very helpful.

Positives: The hotel was outstanding and beautiful! The staff was great!

Negatives: It smelled like too much perfume in the lobby and weird in the rooms.

Reviewer: Not provided on Sat 20 Mar 2010 rated 7 out of 10.

Good location but a dirty room. Too much hair left and not cleaned up after last guests. Didn't seem to have an internet connection available.

Positives: Good location.

Negatives: Hairs all over the room, not my hairs.

Reviewer: Not provided on Mon 04 Jan 2010 rated 7 out of 10.

The maid service both in the rooms, corridors and public areas is really lacking considering it is a Hyatt Hotel.

Positives: Like the room layout.

Negatives: The maid service was not thorough.

Reviewer: Not provided on Wed 30 Dec 2009 rated 9 out of 10.

Hotel lobby very appealing and smelled great! Our room was really nice and clean. TV was huge and bed was comfortable.

Positives: Room was spacious, clean, TV was huge.

Negatives: Light bulb in lamp was out.

Reviewer: Not provided on Fri 23 Oct 2009 rated 9 out of 10.

I returned to work the next day bragging about the accommodations and how much my spouse and I enjoyed staying at the Hyatt Place. The staff was friendly and was quick to respond to my requests. The room and hotel in general was clean, spacious, comfortable and had modern decor.

Positives: Spacious room with modern decor, larger TV, and friendly staff.

Negatives: TV remote didn't work, but swiftly remedied by staff.

Reviewer: Not provided on Wed 14 Oct 2009 rated 10 out of 10.

This is an amazing value, we recently stayed at the Hilton in the Beachwood area, and prefer and plan on revisiting the Hyatt over the Hilton, thanks a million for a wonderful and inviting place to slip away for a night!

Positives: Loved the separate living area in the room, and the wet bar.

Negatives: Parking lot arrangement, had to walk through the rain.

Reviewer: Not provided on Tue 29 Sep 2009 rated 9 out of 10.

The hotel was clean and the was staff was very friendly. They had a nice free breakfast that cold have used a few more hot items on the menu. The pool was adequate but missing a hot tub. The rooms were spacious and had all the amenities for both the business and family traveler.

Positives: The bar soap in the bathroom has a great scent and rooms were nice.

Negatives: Breakfast was fair.

Reviewer: Not provided on Wed 12 Aug 2009 rated 9 out of 10.

I thought the hotel was very appealing, could have at least water, or some sort of beverage, since was advertised as wet/dry bar.

Positives: I liked the large TV.

Negatives: Limited

Reviewer: Not provided on Sat 18 Jul 2009 rated 9 out of 10.

This hotel was very comfortable. Our room was very clean and spacious. The staff was polite and helpful.

Positives: Our room was spacious and comfortable.

Negatives: The continental breakfast was ordinary.

Reviewer: Not provided on Tue 23 Jun 2009 rated 10 out of 10.

Very impressed with the accommodations for the price that I paid with Priceline.com. The staff was very knowledgeable about the amenities and was even given a tour of the facility by the front desk clerk.

Positives: Absolutely amazed at the value that I received from Priceline.com.

Negatives: Too expensive for me to stay in without Priceline.com.

Reviewer: Not provided on Mon 24 Nov 2008 rated 10 out of 10.

By far the best hotel experience that I have had. From service to cleanliness, to the layout and amenities of the room. Everything was done well and with a smile. I will definitely recommend to others!

Positives: Excellent, service and complimentary breakfast. Clean and attractive rooms.

Negatives: Nothing. It was excellent!

Reviewer: Not provided on Thu 04 Sep 2008 rated 9 out of 10.

Hotel was very clean and staff was extremely friendly. Though there was not a wide range on TV channels to choose from, the view from the window was quite pleasant.

Positives: It was extremely clean.

Negatives: Did not like the lack of TV channels.

Reviewer: Not provided on Mon 21 Jul 2008 rated 10 out of 10.

I was very pleasantly surprised with this hotel. The rooms were outstanding with a great sitting area including a sofa and a 42" plasma TV! There was Starbucks coffee in the rooms as well as a refrigerator. The staff was extremely kind and helpful. The internet worked well in the room. All of the facilities were top notch! Next time I will bring my wife and daughter. They would have loved it!

Positives: Nicely renovated and modern!

Negatives: No outdoor pool.

Reviewer: Not provided on Sat 19 Jul 2008 rated 10 out of 10.

NA.

Positives: The room was great, roomy, beds were comfortable and a big TV!

Negatives: Nothing.

Reviewer: Not provided on Thu 10 Jul 2008 rated 9 out of 10.

Great combination of style and function. Comfortable bed, great TV/entertainment center, sitting area with fridge, wireless internet complimentary. I will stay in Hyatt Place hotels at every opportunity.

Positives: Sitting area, fridge, Great TV with input ports.

Negatives: No microwave in room, no whirlpool.

Reviewer: Not provided on Mon 16 Jun 2008 rated 9 out of 10.

Very well run operation with a more than attentive staff. Working from this location is a pleasure.

Positives: The access to business support (computers, printing, faxing).

Negatives: Minor. I was in a handicapped room. As I am somewhat tall, various aspects of the room (shower etc.) were not well suited to my size.

Reviewer: Not provided on Mon 09 Jun 2008 rated 10 out of 10.

The rooms were very nice. A king bed, a large sofa and a 42 inch plasma TV. The room included a cold breakfast and one could purchase a warm breakfast as well.

Positives: Large room, comfortable.

Negatives: Slow elevator.