DoubleTree Suites by Hilton Hotel Columbus Downtown

Reviewer: Not provided on Tue 17 Aug 2010 rated 8 out of 10.

Nice location for downtown business. This hotel has well furnished suites.

Positives: Nice size suite.

Negatives: Bathroom slightly dated.

Reviewer: Not provided on Mon 16 Aug 2010 rated 10 out of 10.

Better than the "four star" hotels in Columbus!!

Positives: Great room.

Negatives: All good!!

Reviewer: Not provided on Tue 08 Jun 2010 rated 9 out of 10.

Hotel staff was very friendly and helpful. Room was a two room suite with larger than average rooms. We had a television in booth rooms and the living room also had a fridge, microwave, and sink. The bathroom was large but needed an exhaust fan. There was a nice dressing area mirror and sink outside of the bathroom. It was a very comfortable and very roomy suite.

Positives: The hotel was one block from the Ohio state house and right across the street from the supreme Court house.

Negatives: Parking fees.

Reviewer: Not provided on Thu 23 Apr 2009 rated 9 out of 10.

The hotel is nice and spacious. The hotel tends to overbook, so if you definitely need more than one bed, don't really on this hotel. But, each room has a pull out sofa for an additional bed.

Positives: The rooms are huge. I enjoyed having two separate rooms.

Negatives: Parking was expensive.

Reviewer: Not provided on Fri 03 Apr 2009 rated 3 out of 10.

Had to pay extra for parking.

Positives: Big room.

Negatives: Parking was terrible.

Reviewer: Not provided on Wed 25 Feb 2009 rated 7 out of 10.

Beautiful room. Kind welcoming staff.

Positives: The staff was so kind and couteous!

Negatives: The guests staying on my floor were running up and down the halls till 5:30am. Not the hotels fault.

Reviewer: Not provided on Sun 04 Jan 2009 rated 9 out of 10.

I really enjoyed staying there with my family. Parking was not free ($15-20), so I used street parking which was free during weekend and holidays. Internet was about $9.5 per day. Except Parking and internet, the hotel was great: very friendly staff, a big suite room, convenient facilities (micro waive & refrigerator), and great location in downtown. I strongly recommend the hotel.

Positives: Good location in the downtown and very friendly staff.

Negatives: No free parking and internet.

Reviewer: Not provided on Tue 28 Oct 2008 rated 9 out of 10.

The hotel was right downtown and overlooked the river which was nice. The bed had a pillow top and was very comfortable. Decor was attractive and modern. Coffee pot, refrigerator, iron & ironing-board, hair blow-dryer, cable, and wireless internet were provided. No continental breakfast was provided. Over-all a very nice hotel for the price.

Positives: Very nice decor. The doorman was very courteous as well.

Negatives: Parking was $20.00 per day extra.

Reviewer: Not provided on Thu 25 Sep 2008 rated 7 out of 10.

The hotel is in need of renovation, the parking process is confusing and needs improving, and the staff could be friendlier.<BR/>The room is quite big, but the TV's aren't flat screen, the refrigerators look like they are straight out of the 1980's and there aren't enough towels available in the bathroom. Also, there needs to be a place to hang towels in the bathroom.
You get a parking pass from the front desk upon check in. Parking costs $20 per day which is fine, but then each time you come and go, you are required to get a stub from the little gate machine thingy. Then, as you exit, the parking attendant takes your parking pass that the hotel provides<BR/>and the parking stub and writes something on your pass. They then ask if you are planning on coming back. It seems to me that if you have a parking pass from the hotel<BR/>with your check out date, you shouldn't need to go through this time consuming process each time.<BR/>The night before my check out, I needed to print my airline boarding passes, so I went to the hotel business office. There were no computers available so I waited for several minutes. I then decided to try and get someone from the front desk to print them for me. I went to the front desk,<BR/>the front desk person, told me that she doesn't normally print boarding passes and that I would need to do that in the business office. So, at this point I went back to the business office and a pc was available. I pulled up my boarding pass, however when I tried to print, the printer was out of ink. So, I went back to the front desk. This time, a gentleman whose name I didn't get. I explained that the printer was out of ink and that I needed to print my boarding passes, and he promptly (and politely) printed them for me.

Positives: Room was large and spacious.

Negatives: Parking.

Reviewer: Not provided on Wed 24 Sep 2008 rated 10 out of 10.

Very nice and clean hotel. Large rooms, very comfortable beds. Very helpful staff. Within walking distance of restaurants, river, Starbucks and downtown. Overall, a very good experience.

Positives: The large rooms and location by the river.

Negatives: Having to ride 2 elevators to get to my room from my car.

Reviewer: Not provided on Wed 17 Sep 2008 rated 8 out of 10.

Easy to find/downtown. Comfortable beds. Adjoining garage challenging each use. Often line to leave/attendant was not friendly.

Positives: Nice beds.

Negatives: Parking attendent was so slow/15 minutes to leave garage.

Reviewer: Not provided on Sun 07 Sep 2008 rated 3 out of 10.

The hotel was beautiful and our room had a wonderful view but when we returned to our room the second day there was no towels. We called twice and were told the hotel was sold out and they didn't have anymore towels. Also the elevator would make a loud squealing noise that woke us up at 4:30 am. The manager did take the parking garage fee off our bill but we left unshowered, tired and unsatisfied.

Positives: The hotel was in a good location and had a beautiful view.

Negatives: Towels were never replaced. Woke up at 4:30 am by loud elevator equipment.

Reviewer: Not provided on Tue 02 Sep 2008 rated 5 out of 10.

It did not meet my expectations.

Positives: Location in city, right across from Scioto River - nice view.

Negatives: The bathroom smelled foul and the in room refrigerator did not work.

Reviewer: Not provided on Mon 18 Aug 2008 rated 9 out of 10.

Great location & big rooms.

Positives: Location.

Negatives: Double beds - I would have preferred a king.

Reviewer: Not provided on Thu 31 Jul 2008 rated 1 out of 10.

Horrible. Absolutely awful. Room was filthy with cigarette smoke. Front desk would not move me to another room. I had to leave and move to another hotel.

Positives: Location.

Negatives: Unfriendly almost dismissive staff.

Reviewer: Not provided on Mon 28 Jul 2008 rated 9 out of 10.

Spacious rooms, easy access to garage. Beds were comfortable. Staff was friendly.

Positives: Spacious rooms.

Negatives: There was no swimming pool.

Reviewer: Not provided on Thu 24 Jul 2008 rated 1 out of 10.

The staff at the Holiday Inn at City Center was extremely friendly and helpful

Positives: Location.

Negatives: They over-booked the hotel and did not have a room for us. Staff was rude. Set me with new room without enough beds at different hotel.

Reviewer: Not provided on Mon 21 Jul 2008 rated 4 out of 10.

If cleanliness is not important on your list than this is a good place for you. In my room when the ottoman was moved we found it had not been moved in ages to vacuum under and had food and crumbs on the floor. The bathroom was not very clean either and I had to get Clorox cleaning wipes to go back over it so I would be comfortable. If you want use of the wireless internet be prepared to pay out another $9.95 for 24 hours and an additional $20 a day for parking. The parking garage, which is under the hotel, was having the floor re-done so we came out 2 days in a row to a car covered in a thick dust. There was no warning or anything to let you know of the construction. This is the hotel of the Columbus Crew Soccer team so there opponents do stay here which was the best part as my children were able to see Kansas City Wizards Players. That is my children's favorite soccer team and the reason we were in town anyway.

Positives: Seeing the Kansas City Wizards in person.

Negatives: Cleanliness or lack of in the room.

Reviewer: Not provided on Tue 15 Jul 2008 rated 10 out of 10.

The double tree was so comfortable. easy to get to, wonderful people, super clean rooms, everything was explained to me upon checking in. I would stay there again without a doubt.

Positives: Just wonderful. Everything about the facility.

Negatives: I cannot think of anything.

Reviewer: Not provided on Sun 15 Jun 2008 rated 7 out of 10.

Overall it was a nice hotel. Very clean and well kept. I didn't like that the front desk tried to charge you $20 for parking when the garage itself only charged $3 after 5pm!

Positives: Front desk clerk in the early AM had a great attitude & was very attentive kids. She gave them free cookies which they loved!

Negatives: They allow pets in all rooms. My son & I are highly allergic to cats.

Reviewer: Not provided on Mon 26 May 2008 rated 10 out of 10.

Very comfortable beds, spacious suites. Online tour is truly what you get. Very friendly staff.

Positives: Always a suite! Comfortable beds. Great staff.

Negatives: Downtown parking, parking fees, no pool in hotel.

Reviewer: Not provided on Thu 22 May 2008 rated 10 out of 10.

Overall, a great hotel. Very spacious. You have to pay to park and the towels were scratchy but otherwise it was a pleasant stay.

Positives: Comfort of the bed.

Negatives: Towels were cheap.