Hyatt Regency

Reviewer: Not provided on Fri 30 Sep 2011 rated 9 out of 10.

One of the better hotels in downtown Columbus. Wi-fi is not free and there is no way to eat meals late but otherwise a very nice hotel with friendly staff and good service.

Positives: Clean, new, beautiful room and friendly staff.

Negatives: Hard to get food late at night..

Reviewer: Not provided on Wed 14 Sep 2011 rated 10 out of 10.

I like that it was connected to where our event was which was the convention center. Food court was right there.never had to wait on elevators.

Positives: Clean location professional looking room fridge pool.

Negatives: No free parking.

Reviewer: Not provided on Wed 07 Sep 2011 rated 10 out of 10.

Everything was very nice, clean, staff was exceptionally friendly and helpful!.

Positives: Very clean and absolutely no issues while we stayed there!

Negatives: The swimming pool! It's on the basement level!

Reviewer: Not provided on Thu 01 Sep 2011 rated 10 out of 10.

Great!...except for the parking.

Positives: Great service, beautiful and modern.

Negatives: No parking and valet is too expensive!

Reviewer: Not provided on Tue 09 Aug 2011 rated 10 out of 10.

However, after staying the weekend there my wife and I have already decided when we go back to Columbus we're staying at that very hotel again. It was clean, the staff was friendly (although young and inexperienced), the room was huge with a great view of the city, and the price was just right!

Positives: The hotel was clean, the staff was pretty friendly, and the room was awesome!

Negatives: The hotel was very, very chaotic - although every room was booked that weekend.

Reviewer: Not provided on Mon 06 Jun 2011 rated 8 out of 10.

It was very clean and it was a luxurious room.

Positives: An absolutely beautiful view. One wall was all windows,,,even into the bathroom.

Negatives: We were there at the same time as hundreds of gamers who were there for a convention.

Reviewer: Not provided on Tue 19 Apr 2011 rated 8 out of 10.

The Hyatt Regency Columbus is a beautiful hotel. Apparently recently remodeled, the rooms are nicely appointed. They were very clean and all the staff was very pleasant and helpful. Unfortunately, our stay was short but very enjoyable! Certainly would return and recommend highly.

Positives: The airline checkin PC and printer at the counter was an excellent idea and very convenient.

Negatives: WiFi was not free. In todays market, any hotel of this caliber should be providing free in-room WiFi.

Reviewer: Not provided on Thu 14 Apr 2011 rated 10 out of 10.

Hotel was an excellent place to stay.

Positives: It was clean, comfortable and safe.

Negatives: NA

Reviewer: Not provided on Tue 05 Apr 2011 rated 10 out of 10.

I have never been treated better at any hotel! Along with the wonderful amenities, we experienced a staff that went above and beyond any and all expectations. I only wish I traveled more often to Columbus, Ohio to once again enjoy the experience made possible by this hotel. We arrived late, only to find that the hotel had oversold, so there was not a room available for us. The manager on duty comped our room across the street at The Crowne Plaza, comped our breakfast the next morning, comped our valet parking for the weekend, upgraded us to a King suite on the top floor the next night, which was newly remodeled, and comped our cab fare to and from our entertainment! The entire staff shared a attitude of wonderful customer service!

Positives: The staff at this hotel went above and beyond any and all expectations.

Negatives: The hotel oversold my room and it was not available when I arrived.

Reviewer: Not provided on Sat 02 Apr 2011 rated 2 out of 10.

I will likely never stay at a Hyatt again after this experience. The overall hotel is outdated with extremely low ceilings and worn, poorly maintained finishes. We arrived in our room to find evidence of a previous guest including cookie crumbs and food wrappers in a drawer and clothing tags from newly purchased apparel sitting next to the television. The carpet had tears in it. The toilet paper was extremely thin and brittle like cheap news print. The bathroom was extremely dim with one fluorescent bulb that barely functioned and another that would occasionally glow at the base. There was a task chair sitting in one tight corner and there was no desk. The toilet was situated in the prow- shaped corner if the bathroom that not only meant you were surrounded by windows on two sides ( with vertical blinds that wouldn't close all the way, but Aldo that there was barely room for your feet when you sat on the toilet. With all of the glass the bathroom was boiling during the day and freezing at night. When we pressed the appropriate number on the phone for the bell hop, we were transferred twice then informed someone would call us back. We finally started lugging our stuff ourselves when someone finally called.

Positives: Nothing

Negatives: Torn carpet, low ceilings (7'-0"), trash from prior guest, newspaper-like toilet paper, burnt- out lights, no desk.

Reviewer: Not provided on Thu 17 Feb 2011 rated 4 out of 10.

Uncomfortable beds, cheap linens, cold shower, middle of the road food, ugly meeting rooms, very loud rooms without any sound proofing, enough said. But did have friendly staff and a huge facility for meetings.

Positives: Staff.

Negatives: Bad food, uncomfortable beds, and cold shower.

Reviewer: Not provided on Wed 26 Jan 2011 rated 8 out of 10.

Overall great, needs a small love seat or chair in room, carpet was dirty shower curtain and curtains were broke, cleaning crew not doing there job, bed was short sheet, and linen was harsh to the feeling.

Positives: It was close to our event.

Negatives: Carpet dirty shades, and shower cur broke.

Reviewer: Not provided on Tue 07 Dec 2010 rated 6 out of 10.

The only problem with this hotel is that the bathtub was more like a foot washing tub. It was very very small. Other than that, the hotel was superb.

Positives: Very clean.

Negatives: Tiny bathtub.

Reviewer: Not provided on Sun 21 Nov 2010 rated 8 out of 10.

Overall it was nice and I would stay again.

Positives: Great location.

Negatives: Small and dated televisions.

Reviewer: Not provided on Thu 04 Nov 2010 rated 9 out of 10.

Super friendly-staff, clean room and lobby.

Positives: The convenience to downtown Columbus.

Negatives: The lack of a mini-fridge in the room.

Reviewer: Not provided on Thu 14 Oct 2010 rated 10 out of 10.

It was very nice, the staff was very welcoming!

Positives: Friendly staff.

Negatives: Our room did not have a refrigerator.

Reviewer: Not provided on Tue 12 Oct 2010 rated 9 out of 10.

The hotel was beautiful however trying to contact the front desk was near impossible. The line was busy for 3 hours. When l finally contact them they brought up the refrigerator quickly. One hour later l found that it wasn't working and they needed to replace it, which they did. The service which l am used to at the Hyatt was sub par. As pretty as the hotel was the service was awful.

Positives: The atmosphere was lovely.

Negatives: Charging 23 dollars for parking was a bit high.

Reviewer: Not provided on Tue 21 Sep 2010 rated 9 out of 10.

I had a great view of downtown from 17th floor. Room service breakfast was delicious. The bed was very comfortable except that the king size sheets were too short for the mattress. Pillows were very comfortable. Air conditioner was rather loud.

Positives: Easy check in with kiosk. Allowed me to choose higher floor.

Negatives: Expensive parking. Loud air conditioner.

Reviewer: Not provided on Tue 14 Sep 2010 rated 10 out of 10.

very happy with my stay for the cost, would absolutely stay there again!

Positives: Very clean, friendly staff, and .

Negatives: Out dated rooms.

Reviewer: Not provided on Tue 14 Sep 2010 rated 5 out of 10.

The lobby, location and staff was awesome, but after you left the lobby it was like getting off of the elevator and going into another hotel.

Positives: Beautiful lobby.

Negatives: Furnishings.

Reviewer: Not provided on Sat 04 Sep 2010 rated 10 out of 10.

Great spot in downtown Columbus. Staff was very helpful especially one of the staff who helped us with all of our questions with a smile. This is a good place for a girls week end get away.

Positives: Location to delicious restaurants along the Short North.

Negatives: Confusing walking the bridge to the parking garage on the next block.

Reviewer: Not provided on Sun 15 Aug 2010 rated 8 out of 10.

Pros: Clean rooms, best location for convention center and food court connected to hotel. Cons: Slow elevators, sun deck small, below street level, and shaded, no bath tub (shower only).

Positives: Food court at hotel.

Negatives: Elevators were very slow.

Reviewer: Not provided on Sat 07 Aug 2010 rated 8 out of 10.

Nice and convenient for our purposes, but was expecting a little more for a 4 star hotel. Staff was friendly and helpful. No free internet in room.

Positives: Location and amenities.

Negatives: Halls and room outdated.

Reviewer: Not provided on Fri 09 Jul 2010 rated 9 out of 10.

This is a great hotel and a great location, but I do wish they would have noted that there was a "teen event going on at the hotel so noise was and issue up to about 1:00 AM when it finally got quite".

Positives: Great views and comfortable beds and pillows!

Negatives: They did say there was a teen convention in town!

Reviewer: Not provided on Tue 29 Jun 2010 rated 10 out of 10.

The Hyatt was a very nice hotel. The downtown view from the 20th floor was very nice.

Positives: Pleasant staff. Spacious room. Clean.

Negatives: WiFi is not free.

Reviewer: Not provided on Sun 20 Jun 2010 rated 6 out of 10.

No refrigerator in the room and smoking room. could be better if those two issues handled.

Positives: Friendly staff.

Negatives: Smoking room which was not asked for.

Reviewer: Not provided on Fri 09 Apr 2010 rated 8 out of 10.

This is one of the best hotels ever to stay in while in Columbus, OH and certainly one of the most attractiveness hotels in Ohio!

Positives: Location! Friendly staff and great price!

Negatives: Parking.

Reviewer: Not provided on Fri 19 Mar 2010 rated 8 out of 10.

Very nice stay overall. Very clean and helpful staff.

Positives: Proximity to area attractions and restaurants.

Negatives: Parking area in front of hotel was very congested to get checked in.

Reviewer: Not provided on Mon 08 Mar 2010 rated 7 out of 10.

The location was great from every thing in the downtown.

Positives: Location was great.

Negatives: I

Reviewer: Not provided on Tue 13 Oct 2009 rated 8 out of 10.

I liked the hotel a lot. The location and staff were great! The hotel bar and market cafe were nice as well.<BR/>I called the hotel personally to request a queen or king size bed. When I arrived at the hotel, the concierge offered me a room with two double beds. I had then told her that I was told by someone on their staff that I was to receive a king. She handled it well, but we ended up with a room with a king size bed that folded out of the wall. This wasn't really an issue, but the bed wasn't that comfortable and the space between the bed and the wall was pretty dirty. There were dust bunnies and an old newspaper.

Positives: It was in a great location and I liked that it had a fitness gym.

Negatives: The room we stayed in had a bed that folded out of the wall - which was fine &ndash; but behind the bed were dust bunnies and an old newspaper.

Reviewer: Not provided on Tue 22 Sep 2009 rated 4 out of 10.

This hotel is a convention hotel. Typical upscale hotel. I would've preferred the 2.5 star Drury next door with a breakfast, free parking and free internet. The staff was friendly and helpful. The best part was the beds, really soft and comfortable. The down feather duvets were warm, too.

Positives: The beds were really soft and comfortable.

Negatives: No breakfast, no parking, no free internet, ice cold swimming pool.

Reviewer: Not provided on Sun 30 Aug 2009 rated 6 out of 10.

Staff was very nice, everything was very clean. Construction was mildly annoying. Scrapping wallpaper off in hallway right outside our door and workers talking early in the morning. Great hotel if you're going to the nationwide center and lots of restaurants in the area. I would stay there again as long as there's not construction.

Positives: Super convenient location to nationwide center.

Negatives: Construction in the hallway woke us up very early.

Reviewer: Not provided on Mon 02 Mar 2009 rated 8 out of 10.

The hotel was very nice overall. Valet parking was pretty pricey and self parking wasn't very convenient (about a block away). There also weren't many quick dining options around the hotel for dinner as everything closed early or was a sit down restaurant.

Positives: Very convenient location.

Negatives: Paying for Internet and parking convenience vs. price.

Reviewer: Not provided on Wed 24 Dec 2008 rated 10 out of 10.

Great view of Columbus's skyline, comfortable bed, a virtual pain free mattress! Clean room, romantic, fine dining, staff very helpful.Lobby entrance very interesting. I would love to stay there again next time I visit Columbus.

Positives: Great View, close location to the nationwide arena,great mattress, was pain free when woke!

Negatives: Only had 1 chair.

Reviewer: Not provided on Fri 03 Oct 2008 rated 8 out of 10.

Very nice staff, good location, had nice pool and exercise area, but no Jacuzzi.

Positives: The hotel staff was very nice and the hotel was very comfortable.

Negatives: Had to pay for parking.

Reviewer: Not provided on Mon 01 Sep 2008 rated 9 out of 10.

It is a typical mid to late 70's upper class hotel aimed at the trade show business of the time. It would have been top drawer for the times!

Positives: It was everything a Hyatt Regency is supposed to be.

Negatives: Totally subjective here. The design is out of the late 70's and is somewhat austere.

Reviewer: Not provided on Wed 20 Aug 2008 rated 9 out of 10.

This was a very nice hotel, the staff was extremely professional and friendly. The rooms were clean and looked nice. The hotel had many amenities and walking distance to various restaurants and sports bars. Check in and check our was very fast and friendly.

Positives: Location and cleanliness.

Negatives: There was not anything I disliked.

Reviewer: Not provided on Wed 20 Aug 2008 rated 8 out of 10.

Very nice and the staff went out of the way to be helpful. Rooms were clean and well appointed. Be prepared to pay for extras that are often included in lower priced hotels like breakfast, parking and internet access.

Positives: No trouble at all when we requested a wheelchair accessible room.

Negatives: The parking situation was terrible, either pay for valet or park in a nearby shoddy parking garage.

Reviewer: Not provided on Thu 14 Aug 2008 rated 9 out of 10.

Loved it, hoping to stay there again really soon!

Positives: Quiet and romantic.

Negatives: Needed more wash clothes.

Reviewer: Not provided on Sun 27 Jul 2008 rated 4 out of 10.

I would say its a decent hotel if they would work on their customer service more. The parking attendant could barely speak English, and the room service was extremely over priced and when I was desperate enough to order some it was unavailable.

Positives: The buildings design.

Negatives: No room service after 12, the parking situation, and you had to pay extra to use internet.

Reviewer: Not provided on Tue 15 Jul 2008 rated 10 out of 10.

We would be happy to stay there again. We did not get a chance to sample the restaurant menu or use the pool, etc., but would like the chance to do so in the future.

Positives: Great bed!

Negatives: It took a while to get the roll-away bed delivered to our room after check-in--we had tired 7-yr-old who needed to get to sleep.

Reviewer: Not provided on Sat 07 Jun 2008 rated 9 out of 10.

Upscale hotel with nice amenities made for a pleasant stay.

Positives: Upscale hotel in downtown Columbus-near our event for which we went.

Negatives: Parking is expensive.

Reviewer: Not provided on Thu 15 May 2008 rated 9 out of 10.

My husband and I were away for a kid-free weekend. We have stayed here before and were happy to be visiting again. The rooms are spacious and the beds are very comfortable. The bathrooms are clean and spacious, as well. The staff was friendly and helpful. You are in walking distance to shopping, restaurants, bars, movie theater, Nationwide Arena, etc. You can park your car and not get back in until you leave. Parking was convenient and reasonable for the downtown area. The only problem was when the elevators became busy it was an agonizing wait to get one. We opted to walk nine floors one evening rather than wait. We weren't alone. Otherwise, fantastic stay, would come again!

Positives: Excellent beds, makes for a good night's sleep and great view.

Negatives: When the elevators were busy it took forever, walked nine flights one time to avoid wait.

Reviewer: Not provided on Sun 04 May 2008 rated 10 out of 10.

Great location downtown near popular neighborhoods. Rooms and lobby was very nice.

Positives: Good location, clean, upscale, modern.

Negatives: Pay extra for breakfast and parking.