Cleveland Marriott Downtown at Key Tower
Cleveland, Ohio
Cleveland Marriott Downtown at Key Tower is a hotel located in Cleveland.
Experience the best that Cleveland, OH, has to offer at Cleveland Marriott Downtown at Key Tower. Located near Lake Erie in downtown Cleveland, Ohio, and across the street from the Cleveland Convention Center, our pet-friendly hotel offers a location matched by few hotels.
Check into our hotel to be steps from the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center and FirstEnergy Stadium. Settle into our spacious hotel rooms or suites, where plush bedding and views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Savor delicious American fare on our seasonal outdoor pavilion. Host your next event in downtown Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities.
Nearby restaurants include Jack Cleveland Casino, John Q's Steakhouse, Hyde Park Grille, and Chinato.
Cleveland, Ohio, 44114 USA
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Cleveland Marriott Downtown at Key Tower reviews
Rated 8 out of 10 with 11 reviews
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Reviewer: Not provided on Tue 21 Jun 2011 rated 9 out of 10.
Did not like that they did not give me credit for AAA and charged me for parking that the ad shared was free. Also, took a long time to get us clean towels. Other than that, it was pleasant.
Positives: Staff for the most part was helpful, it was neat and clean.
Negatives: Charged me for items that stated on the reservations were of no cost.
Reviewer: Not provided on Tue 27 Apr 2010 rated 9 out of 10.
The hotel was clean and modern, the room was satisfactory and comfortable. Large bathroom with separate sink area was great. Hotel concierge and check-in staff was friendly. Not a bargain, but a good value.
Positives: Within walking distance of dining, nightlife, and Rock Hall.
Negatives: Somewhat costly to have car valeted, long wait to get it back.
Reviewer: Not provided on Thu 11 Feb 2010 rated 10 out of 10.
Gym was awesome - set up like a real gym. Room was extremely clean and felt like home.
Positives: Bedding was so comfy and soft.
Negatives: Load neighbors.
Reviewer: Not provided on Thu 17 Sep 2009 rated 10 out of 10.
Very helpful staff. Knowledgeable of the area. Very friendly. Great beds & excellent view of the lake.
Positives: Excellent Staff.
Negatives: Nothing.
Reviewer: Not provided on Tue 15 Sep 2009 rated 9 out of 10.
Very nice location. Clean hotel and staff was very friendly.
Positives: Great location. Within walking distance to many things.
Negatives: Coffee maker in room was a little confusing.
Reviewer: Not provided on Wed 26 Aug 2009 rated 10 out of 10.
Great hotel for Cleveland Clinic stay.
Positives: Manager & staff were very professional & friendly.
Negatives: Nothing.
Reviewer: Not provided on Tue 11 Aug 2009 rated 9 out of 10.
Our room's AC quit one day while we were out and withing minutes we were moved to a different room, without hesitation. I found the staff to be friendly, accommodating and very helpful, from the desk clerk, to the lovely ladies at the convenience center. I would return again in a flash!
Positives: Staff was fabulous, location excellent, room perfect.
Negatives: Have nothing bad to report at all.
Reviewer: Not provided on Sun 09 Aug 2009 rated 10 out of 10.
Comfortable , clean and friendly.
Positives: Close to attractions, the Twins also stayed at the hotel.
Negatives: Small pool.
Reviewer: Not provided on Sun 17 May 2009 rated 10 out of 10.
Great location. Parking is<BR/>expensive but there are other options nearby. Lots of restaurants around.
Positives: Best Marriott I've stayed in.
Negatives: Nothing.
Reviewer: Not provided on Sun 10 May 2009 rated 10 out of 10.
The hotel was great, great views and area attractions were readily available. I was a little disappointed with the cost of internet service and the non-working mini fridge on site.
Positives: The location, view and convenience was great for the trip.
Negatives: The internet service and parking was costly for the one night that I stayed.
Reviewer: Not provided on Wed 28 Jan 2009 rated 2 out of 10.
This hotel is misleading because the room is visually pleasing but aside from the comfort of the linens, the customer service policies are unacceptable. Shortly after we arrived, the toilet broke and was overflowing from the back. We had to wait 30 minutes for someone to come fix the toilet and then no one from housekeeping came to clean up the bathroom until later that evening while we were out.
Positives: The room is visually pleasing, which was horribly misleading.
Negatives: Our toilet was broken (as well as the hair dryer) and our request to be moved was denied.
Amenities
24-hour front desk. ATM/Cash machine. Accessible facilities. Accessible parking. Barber shop. Beauty shop/salon. Boarding pass print-out available. Bookstore. Business center. Business services. Car rental desk. Cocktail lounge. Cocktail lounge with entertainment. Cocktail lounge with light fare. Coffee shop. Coin operated laundry. Complimentary in-room coffee or tea. Complimentary newspaper delivered to room. Complimentary newspaper in lobby. Concierge desk. Concierge floor. Dinner delivery service from local restaurant. Direct dial telephone. Drugstore/pharmacy. Dry cleaning. Efolio available to company. Elevators. Exercise gym. Express check-out. Florist. Food and beverage outlets. Front desk. Full service housekeeping. Gift/News stand. Hair dryer. Health club. High speed internet access. High speed wireless. Housekeeping - daily. Ice machine. Individual Efolio available. Indoor pool. Interior corridors. Ironing board. Laundry/Valet service. Limousine service. Lounges/bars. Meeting rooms. Motorcycle parking. Non-smoking rooms (generic). On-Site parking. Onsite laundry. Parking. Pool. Public area air conditioned. Restaurant. Room service. Safe deposit box. Sauna. Security. Shoe shine stand. Spa. Valet cleaning. Valet parking. Valet same day dry cleaning. Vending machines. Video checkout. Video review billing. Wakeup service. Wedding services. Wireless internet connection in public areas.
Location details / directions
Cleveland (CLE) 12.00 Mile NE. Akron-canton (CAK) 50.00 Mile N.
Any prices displayed for Cleveland Marriott Downtown at Key Tower should be used as a guide only and may vary with room and dates chosen. Lower pricing may be available via the booking system if available. Not all properties are available for online booking. Please note all distances shown are approximate, and may not reflect driving or travel distances.