Hyatt Regency

Reviewer: Not provided on Thu 18 Aug 2011 rated 10 out of 10.

Hotel is has large, well appointed rooms. Lobby is just breath-taking with atrium ceiling.

Positives: Hotel has old world charm with new, modern amenities. Wonderful!

Negatives: Parking is expensive but does allow in and out.

Reviewer: Not provided on Fri 15 Jul 2011 rated 8 out of 10.

Hyatt Regency was very clean, comfortable and worthy of the Hyatt name. I do not like that Hyatt charges for wireless internet access. Overall, the staff is friendly and the rooms are comfortable.

Positives: I liked the helpful staff, the location, and the spacious, clean room!

Negatives: I do not like the high cost of parking!

Reviewer: Not provided on Mon 11 Jul 2011 rated 9 out of 10.

Safe location,close to many amenities, friendly staff.

Positives: Nice location.

Negatives: I

Reviewer: Not provided on Fri 03 Jun 2011 rated 9 out of 10.

Very pleased.

Positives: The hotel was historically beautiful.

Negatives: They would not give us Internet access said we would have to sit in lobby.

Reviewer: Not provided on Thu 26 May 2011 rated 9 out of 10.

Hotel has great location to 4th street and to Indians stadium, (we did go to the game ). The arcade is beautiful with great shops ! Had a great stay !

Positives: The arcade was beautiful . weddings going on convenient location. walking distance to everything we wanted to do.

Negatives: rooms were small and did not have refrigerators.

Reviewer: Not provided on Tue 17 May 2011 rated 9 out of 10.

Great. Good value in a wonderful old building that is full of charm.

Positives: Cool, and historic building.

Negatives: Valet parking is congested.

Reviewer: Not provided on Tue 26 Apr 2011 rated 10 out of 10.

Overall excellent hotel. Spacious rooms and amenities with good decor with late dining availability. It is located in downtown and 20 minutes away from the airport. Close to Cleveland State University.

Positives: Awesome decor. spacious room. plenty of shops in the hotel. Late night food available.

Negatives: Bar in the night. not safe to walk in the night with children.

Reviewer: Not provided on Sun 10 Apr 2011 rated 3 out of 10.

Hotel is a wonderful historic Cleveland landmark. Unfortunately they put us in a room that was tucked behind all of the rest of the room and seemed as it would be the last room to issue. Really disappointed that Hyatt in particular put guests in the worst rooms available therefore making me feel second class. They chose to accept my bid and therefore I feel I should be treated like other guests.

Positives: Beautiful architecture.

Negatives: They put us next to the laundry elevator and Ice machine which seemed unnecessary do to hotel not being very occupied.

Reviewer: Not provided on Sun 03 Apr 2011 rated 9 out of 10.

Great price for service. Parking is a major issue.

Positives: Luxury bed.

Negatives: Parking.

Reviewer: Not provided on Tue 29 Mar 2011 rated 8 out of 10.

Nice hotel, nothing special, overall a good visit.

Positives: The lady at the front desk was very helpful.

Negatives: Dirty finger prints on the windows in the room.

Reviewer: Not provided on Tue 08 Feb 2011 rated 10 out of 10.

Everything is nice about this hotel. The stairs are a little intimidating at first because there are gates on the landings that you have to put your hotel card into to release, but that is necessary because of security.

Positives: Loved the historical building, the large rooms made you feel like a king.

Negatives: Staff was nice and hotel front desk staff and security were nice.

Reviewer: Not provided on Thu 06 Jan 2011 rated 9 out of 10.

Wonderful hotel - fabulous staff - great location. Priceline put me right in the middle of where I wanted to be, and the hotel was above my expectation.

Positives: Fantastic staff, great location.

Negatives: Hotel restaurant terribly expensive for quality and quantity of food. Bad experience.

Reviewer: Not provided on Sat 09 Oct 2010 rated 9 out of 10.

Loved the complimentary toothpaste. Oldest indoor mall in the world. Convenient to sports arenas in Cleveland. Clean, safe atmosphere, friendly people about.

Positives: Location in the center of Cleveland Downtown.

Negatives: Windows didn't open in room.

Reviewer: Not provided on Fri 08 Oct 2010 rated 9 out of 10.

I would highly recommend this hotel, we got it at a fantastic rate. The location is great, but with any down town hotel there are additional cost such as parking, which was 22 dollars per day. Besides that my wife and i loved it.

Positives: The location, walking distance from the rock and roll hall of fame and malls and theater and the stadium.

Negatives: The room that we were in, had no view, we were able to see the roof and AC ducts.

Reviewer: Not provided on Tue 21 Sep 2010 rated 10 out of 10.

The Hyatt Regency at The Arcade provides a wonderful home base from which to explore Cleveland. The hotel is within walking distance of everything you could desire in the heart of downtown and it has a classy atmosphere that begs you to recall a time when men walked around in suits and ladies strolled alongside with parasols. Overall, our experience was very pleasant.

Positives: We loved the feeling of stepping back into the 1920s.

Negatives: We were surprised not to find a coffee maker in the room, as we've stayed at other Hyatt hotels that provide one.

Reviewer: Not provided on Mon 06 Sep 2010 rated 10 out of 10.

Absolutely perfect hotel for the business traveler, as well as inspiring for the romantic getaway.

Positives: Efficient and friendly beyond compare.

Negatives: Nothing. This is one of my favorite places.

Reviewer: Not provided on Fri 06 Aug 2010 rated 10 out of 10.

I would definetly stay at this hotel again and the late check out was great!

Positives: Very close to all the places i wanted to see.

Negatives: No bad experiences.

Reviewer: Not provided on Mon 14 Jun 2010 rated 10 out of 10.

Exceeded my expectations.

Positives: Location, price and staff was all great.

Negatives: Nothing.

Reviewer: Not provided on Fri 11 Jun 2010 rated 7 out of 10.

I wouldn't normally stay at a Hyatt. But with the deal it was great. I wish it had a pool, but other than that it was a very nice hotel. The staff was friendly and the location was perfect!

Positives: The location was great.

Negatives: For the price you would think it would have higher quality toilet paper.

Reviewer: Not provided on Fri 11 Jun 2010 rated 10 out of 10.

Fantastic location. All staff from valet to housekeeping to front desk were friendly and helpful.

Positives: Physical beauty of the hotel. Historic and recently renovated.

Negatives: No swimming pool. No in-room coffee maker. Restaurants were expensive.

Reviewer: Not provided on Tue 08 Jun 2010 rated 9 out of 10.

Great location!

Positives: Great location.

Negatives: Lack of nearby shopping, no coffee maker in room or continental breakfast.

Reviewer: Not provided on Thu 13 May 2010 rated 9 out of 10.

The Hyatt Regency at the Arcade in Cleveland is a charming, clean, friendly place to stay for a day or two. It's a bummer that the shops in the Arcade are not open on Sundays.

Positives: All staff provided exceptional service.

Negatives: The "King" bed was small and had no real blanket. Parking way too expensive.

Reviewer: Not provided on Mon 19 Apr 2010 rated 6 out of 10.

The Hyatt Regency in downtown Cleveland is a very comfortable yet luxurious hotel to relax & unwind. Even though an event was going on at the location my hotel stay there was relaxing & very enjoying. This is definitely a place I would recommend to friends & family to go relax & enjoy themselves.

Positives: I loved the front desk clerks professionalism, efficiency & ability to resolve an issue with the customer's satisfaction being their main focus.

Negatives: The tub became clogged & would not release the water after a shower.

Reviewer: Not provided on Sat 03 Apr 2010 rated 8 out of 10.

The staff was great. The location was great. The only thing I did not like was the bed. It was uncomfortable. Other than that everything was great.

Positives: The staff was absolutely the best. Friendly and helpful.

Negatives: The bed was uncomfortable.

Reviewer: Not provided on Wed 03 Mar 2010 rated 10 out of 10.

My friends and I really enjoyed our stay and the area seemed safe and very close to attractions in Cleveland. The hotel was very clean and everyone from the doorman to the cleaning lady were exceptionally welcoming and helpful. It is right above a mall of sorts but no stores were open and it was disappointing. They did have a few good restaurants but no pool.

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Positives: Extremely clean and the service was very friendly.

Negatives: The hotel is above a shopping mall of sorts and none of the stores were open on a Saturday.

Reviewer: Not provided on Tue 23 Feb 2010 rated 5 out of 10.

i would not go back. I have stayed here twice and was disapponited both times. The business center wasnt even free!

Positives: It had a clean bed.

Negatives: The furniture in the rooms were old and the TV was old.

Reviewer: Not provided on Fri 19 Feb 2010 rated 4 out of 10.

The bed was the most uncomfortable bed I've never slept in at a hotel.

Positives: The bellmen and valet parking, staff were great.

Negatives: I had to call 3 times for a fridge I ordered prior to staying and 3 times for extra soap.

Reviewer: Not provided on Wed 10 Feb 2010 rated 9 out of 10.

The hotel was great. We had a wonderful time. I would only complain about the valet parking price.

Positives: The location to the Q and bars and restraunts.

Negatives: The price for valet parking was crazy. After tips it cost more to park my car than for the room.

Reviewer: Not provided on Wed 13 Jan 2010 rated 10 out of 10.

Rooms were exceptionally clean and comfortable. I was able to upgrade my room at no charge. Concierge was helpful to my whole group assisting with ordering taxi.

Positives: Friendly staff with willingness to assist.

Negatives: Parking charges.

Reviewer: Not provided on Sat 02 Jan 2010 rated 7 out of 10.

This was a very nice hotel, (if you like historical or old places to go). The hotel was very close to everything, yet kinda pricey if you are traveling with a young child.

Positives: I enjoyed the promptness of the front desk with all of my questions about the area.

Negatives: I did not like that there was no parking and valet cost an extra $22.00.