Sheraton

Reviewer: Not provided on Sat 27 Aug 2011 rated 10 out of 10.

This hotel exceeded expectations for a last minute priceline hotel.

Positives: Upscale, clean, great service.

Negatives: Nothing

Reviewer: Not provided on Mon 15 Aug 2011 rated 9 out of 10.

Fantastic location for travel with free airport shuttle. The shuttles are a little worn and dirty. The restaurant was very nice, I love the gold colored table clothes, nice and bright, not the plain generic white from the 70's a very chic look. The server is very friendly and helpful. The brand new gym is a treat for travelers, love the ear phones for the equipment. Front desk staff was very accommodating.

Positives: Service, everyone was so nice and helpful.

Negatives: Shuttles were worn down

Reviewer: Not provided on Sat 16 Jul 2011 rated 9 out of 10.

Pool hours were great! My kids had the pool all to themselves!

Positives: Met expectations. not too busy.

Negatives: None

Reviewer: Not provided on Thu 16 Jun 2011 rated 6 out of 10.

Would recommend this hotel for a short stay in Cleveland.

Positives: Location, price, cleanliness, and comfort of bed.

Negatives: No extras.

Reviewer: Not provided on Thu 09 Jun 2011 rated 7 out of 10.

Flat panel TVs all over the place - except in the rooms! Parking is sparse (and $8/day). The location of hotel within the airport area makes getting in and out difficult, especially if you're in/out several times each day like we were.

Positives: Beds and bedding were comfortable.

Negatives: I've been in a lot nicer 3.5-Star hotels

Reviewer: Not provided on Fri 27 May 2011 rated 10 out of 10.

Great price for a fairly nice hotel out by the Cleveland airport. There seemed to be a lot of meeting facilities in the hotel, but we only used the pool.

Positives: Nice, clean rooms with convenient airport shuttle and great price.

Negatives: Charge for parking ($8).

Reviewer: Not provided on Fri 08 Apr 2011 rated 10 out of 10.

This is a perfect hotel if you have an early morning flight out of Cleveland. I am planning to book it again for June. They have a separate park and fly package that only makes sense if you are going to be parking for an extended period of time. Otherwise get a Priceline cheap price and pay parking separately.

Positives: Near the airport very convenient.

Negatives: The jacuzzi was out of order.

Reviewer: Not provided on Fri 18 Feb 2011 rated 9 out of 10.

A nice clean hotel for a good price.

Positives: Nice and clean.

Negatives: We were hoping they would have a room with a jacuzzi.

Reviewer: Not provided on Fri 18 Feb 2011 rated 9 out of 10.

Overall, I really enjoy the comfort of the room and the supper we had was wonderful!

Positives: I really enjoyed the pool and treadmill.

Negatives: The breakfast buffet was neither hot nor very good, bacon was greasy and sausage was terrible.

Reviewer: Not provided on Wed 08 Dec 2010 rated 10 out of 10.

Excellent service/beautiful indoor pool/user-friendly business center.

Positives: Hotel staff was very friendly!! Great service! Thank you.

Negatives: Jacuzzi was broken.

Reviewer: Not provided on Mon 06 Dec 2010 rated 10 out of 10.

Good location and service. Highly recommended for business traveler.

Positives: Excellent location and service.

Negatives: Menu selection at restaurant was limited.

Reviewer: Not provided on Tue 30 Nov 2010 rated 10 out of 10.

Excellent all the way, hope to stay there again.

Positives: Clean accommodations and friendly helpful staff.

Negatives: It was cold and windy outside.

Reviewer: Not provided on Wed 17 Nov 2010 rated 10 out of 10.

Enjoyed my stay, staff very helpful and accommodating, nice restaurant and bar everything turn out nice .

Positives: Great staff, very clean, and friendly.

Negatives: TV did not work in first room they provided.

Reviewer: Not provided on Thu 28 Oct 2010 rated 10 out of 10.

This was one of our favorite hotels. It was in a great location for us and the beds & pillows were the most comfortable ever. We had our 7 year old twins with us and they loved the very warm swimming pool and the great jets in the hot tub. However, during our 3 days stay we never saw any other children but we also never shared the pool area. Even though we were AT the airport, there was no noise. The staff was very friendly and always available to help or answer questions.

Positives: The comfortable beds, warm swimming pool, location, quietness, cleanliness, friendliness.

Negatives: I wish breakfast had been included.

Reviewer: Not provided on Mon 26 Apr 2010 rated 7 out of 10.

Though parking is available the lot is hard to maneuver and is used by the airport travelers as well. I drove around the lot twice to find a spot when I arrived. Later in the day it was easier but still difficult to maneuver. The hotel stamps your parking pass.

Positives: The elevator had security in that you had to have a room key to use the elevator to the rooms.

Negatives: The restaurant was not service friendly for someone traveling alone.

Reviewer: Not provided on Thu 22 Apr 2010 rated 7 out of 10.

Staff was excellent. Some of the hotel was under construction including pool but the front desk person gave us vouchers to a near by Community center which was very nice. Even though we were at the airport, noise was not an issue. Would stay again, after construction is completed.

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Positives: Staff was very helpful.

Negatives: Pool was under construction.

Reviewer: Not provided on Tue 16 Feb 2010 rated 1 out of 10.

Awful. With zero evidence, they charged us $600.00 for a smoking fee. We did not smoke in our room. This caused a snowball of bounced checks and frustration. The restaurant food was not good and very expensive. When we called the front desk to ask for a nearby restaurant they would not help us. Told us to eat at the hotel restaurant. If you are looking for a trouble-free, relaxing stay, this is not the hotel for you.

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Positives: Comfortable pillows.

Negatives: Everything except the pillows.

Reviewer: Not provided on Sat 06 Feb 2010 rated 5 out of 10.

Typical airport hotel, in the boom times they could get away with not keeping the facilities up to date. Now during the downturn they are struggling and are belatedly remodeling.

Positives: Location.

Negatives: Remodeling, big mess.

Reviewer: Not provided on Thu 19 Nov 2009 rated 9 out of 10.

Clean and nice furniture. They are updating all common amenities at the moment. Pool was very family friendly.

Positives: Friendly staff.

Negatives: Going through renovation - gym and business center were not easy to locate.

Reviewer: Not provided on Thu 15 Oct 2009 rated 7 out of 10.

This hotel is right on the airport property, but other airport hotels in the area offer a large free parking while this one does not unless you have a specific package. Parking would be 10-11 daily which isn't terrible but I prefer free of course. Nice pool, sauna and whirlpool area plus fitness. Only complaint is there is not switch for the hot tub, you have to call the front desk and wait 15 minutes for someone to turn it on. Nice large flat screen TV, and a nice bed. Bathroom needs updating desperately and is incredibly dark. Needs additional lighting. Hotel is going through renovations. Have to walk through middle of restaurant and bar to get to and from pool area. Is a bit ridiculous!

Positives: I enjoyed the Sauna in addition to the whirlpool spa and pool.

Negatives: You have to use the phone in the pool area to have staff manually start hot tub. Dark bathroom.

Reviewer: Not provided on Tue 08 Sep 2009 rated 10 out of 10.

The staff was friendly, helpful, and courtious. The 30 second shuttle ride to the airport was a MAJOR plus. Would deffinitely stay here again!

Positives: The food service was delicious, quick, and friendly.

Negatives: Air conditioner leaked, but they offered to move me no problem.

Reviewer: Not provided on Mon 03 Aug 2009 rated 9 out of 10.

The shower faucet and toilet plumbing need to be taken care of.

Positives: Although it is located at the airport, I did not hear any noise from aircraft takeoff and landing.

Negatives: Dust was all over the alarm clock in my room.

Reviewer: Not provided on Sat 01 Aug 2009 rated 3 out of 10.

The lobby and common areas are nice and well kept. The room, however, was smelly. The comforter had a cigarette burn hole, there was haor in the tub and sink. Overall, unless you have a very early flight, I'd skip this place.

Positives: location

Negatives: Hair in bathroom, cigarette burn on comforter, stinky.

Reviewer: Not provided on Tue 26 Aug 2008 rated 10 out of 10.

This was a terrific place to stay after a long flight to Cleveland. It's located right across the street. It's clean, the beds are comfortable and the linens nice. The bathroom was updated and attractive. The staff was very friendly and helpful to us. We enjoyed a drink in the bar in the evening and a swim in the pool in the morning. We were relaxed and refreshed at the end of our stay.

Positives: Location, decor, cleanliness, friendly, helpful staff, liked pool and bar too.

Negatives: Nothing.

Reviewer: Not provided on Sun 10 Aug 2008 rated 10 out of 10.

Great price. Clean. Friendly staff. Excellent.

Positives: Friendly staff.

Negatives: Leaving the hotel can be a bit confusing.

Reviewer: Not provided on Fri 25 Jul 2008 rated 10 out of 10.

The staff was great, they were friendly, housekeeping on the other hand, not to good, they did not do a good job on the toilet or the tub.

Positives: The rooms were big, there was plenty of room to walk around in.

Negatives: Getting to the motel, it was kind of a hassle.

Reviewer: Not provided on Wed 09 Jul 2008 rated 1 out of 10.

I would not recommend this hotel to anyone. The toilet rocked when you sat on it. The shower handle fell off when we tried to use it. The faucet in the shower was loose and ready to fall off. The tables in the room were sticky and dirty. The cleaning lady sprayed some spray on a cloth, cleaned the toilet and with the same cloth cleaned the tables in the room. This was not a pleasant stay and would not recommend this hotel to anyone.

Positives: It was close to the airport.

Negatives: Bathroom not clean, falling apart, total room not clean.

Reviewer: Not provided on Fri 30 May 2008 rated 6 out of 10.

This is a dry hotel, just to serve the minimum needs of people coming for medical treatment or company with patients.

Positives: Just food in restaurant and this rated at good.

Negatives: See item 12.

Reviewer: Not provided on Fri 30 May 2008 rated 8 out of 10.

It was a nice hotel but I would not come again, also the set up to need your room key for the elevator did not always work out well.

Positives: Pool area was nice.

Negatives: Traffic pattern around the hotel.

Reviewer: Not provided on Wed 28 May 2008 rated 4 out of 10.

I think this hotel is best for business travelers. The decor was nice, but the bed was uncomfortable.

Positives: The lobby was nice. Staff was friendly and courteous.

Negatives: I thought it was noisy. People kept running up and down the hallway and slamming doors. Beds not very comfortable.

Reviewer: Not provided on Fri 18 Apr 2008 rated 10 out of 10.

My family had very nice stay the room were clean and neat. They had a nice place to eat but I did not care for the food it was not made the way I wanted.

Positives: I would tell my friends how friendly and helpful everyone was.

Negatives: Five dollars for bottle water was out their.

Reviewer: Not provided on Tue 04 Mar 2008 rated 10 out of 10.

The hotel was very convenient! The staff was very friendly and we enjoyed the stay and will eventually probably stay again! The room was nice and cozy and everything seemed to be in tip top condition.

Positives: The pool, sauna, hot tub and bar.

Negatives: Liked everything.

Reviewer: Not provided on Fri 04 Jan 2008 rated 7 out of 10.

For the price, this was a pleasant place to stay. It is convenient to the airport and the shuttle drivers are willing and able to help.

Positives: The pool area is family friendly and has a nice look.

Negatives: The room was too small, and there were stains on the wall from an old water leak.

Reviewer: Not provided on Thu 20 Dec 2007 rated 7 out of 10.

This review may be a bit skewed. The day we checked in there was a white out and planes were cancelled. This may have put extra pressures on the staff. Our check in was fast and friendly. The bartender was rude to the point of people leaving. So we decided to order room service, it took 2 hours, the food was cold, and about the same quality as gas station food from a microwave.

Positives: So convenient to the airport.

Negatives: $70 room service food worse than a convenience store.

Reviewer: Not provided on Fri 16 Nov 2007 rated 7 out of 10.

Try it you'll like it.

Positives: Very nice & quiet especially for being right at the airport.

Negatives: It was difficult to get to I had to call them even though I saw it from the freeway.

Reviewer: Not provided on Thu 01 Nov 2007 rated 4 out of 10.

We have stayed in this hotel several times and have always had great service. They recently installed a system in which in order to get to the floor your room is on, you have to enter your key in the elevator. This is for each and every floor! You can imagine the chaos this caused with a full hotel of travelers all trying to use the same elevators (2) at the same time. It was the most frustrating and ridiculous thing I have ever seen!

Positives: Close to airport.

Negatives: Elevator key card system can't get breakfast earlier than 6am.

Reviewer: Not provided on Mon 29 Oct 2007 rated 8 out of 10.

I was very pleased with the room and hotel. Every employee I was in contact with during my stay was friendly and helpful.

Positives: The hotel was average and kept up to date for an older hotel. Service was excellent!

Negatives: Older hotel. Room carpet older and bathrooms needed updating.