Holiday Inn Akron West - Fairlawn

Reviewer: Not provided on Sun 19 Dec 2010 rated 8 out of 10.

Comfortable room, but wish there were more plugs for electronics. Clearly the room had been renovated but the heating unit was old and very loud. Staff was very friendly, stay was comfortable.

Positives: Good quality for the price. Room was clean, staff friendly.

Negatives: Food in restaurant was mediocre. Heating unit was old and very loud. Needs more plugs for electronics.

Reviewer: Not provided on Mon 27 Sep 2010 rated 3 out of 10.

I would never stay ever again.

Positives: Customer service.

Negatives: The cleanliness of the hotel.

Reviewer: Not provided on Tue 07 Sep 2010 rated 8 out of 10.

Hotel was just as described priced great and overall, clean and friendly. No problems with anything at all.

Positives: It was perfectly situated for my particular needs.

Negatives: Nothing, it was great.

Reviewer: Not provided on Wed 21 Oct 2009 rated 10 out of 10.

The incredible staff at this hotel is what made the difference for me and if I return to Akron I will stay there without a doubt! They were accommodating in so may ways, and honest! I left my gold earrings in the hotel room, checked out and realized about 3 hours later I left them in the room. I called and they checked and the staff member who cleaned the room turned them in so all I had to do was pick them up at my convenience! I've left things before at other places and was out of luck. These people are doing something right!

Positives: Staff went above & beyond in every way!

Negatives: Physically getting to the front entrance was a challenge.

Reviewer: Not provided on Fri 16 Oct 2009 rated 9 out of 10.

I would definitely stay at this hotel again. The only problem I encountered was a few minor mistakes by the cleaning staff. But overall, the facility and room were kept very clean.

Positives: The weekend night bartender was exceptional. His personality greatly enhanced the stay.

Negatives: Cleaning staff didn't leave kleenex and didn't clean our drinking glasses.

Reviewer: Not provided on Tue 08 Sep 2009 rated 7 out of 10.

Somewhat out-dated.

Positives: The staff was most helpful and very friendly. The morning breakfast was very good and love those waffles.

Negatives: We missed having a whirlpool next to the swimming pool.

Reviewer: Not provided on Sun 26 Jul 2009 rated 8 out of 10.

This hotel was near the highway, however, I wouldn't say it was close to the airport which I was looking for. The personnel was super. The facilities lacked some modernization.

Positives: The personnel were very helpful and pleasant.

Negatives: The furniture (television) was not what is usually found in a 3 star hotel. There was no indoor pool.

Reviewer: Not provided on Fri 24 Jul 2009 rated 6 out of 10.

Good location, lots to do, lots of restaurants. Staff friendly and helpful. Room was not 3-star quality, hotel seemed pretty dated.

Positives: Decent location, close to lots of restaurants, shopping, etc.

Negatives: Not 3-star quality. Room was 2-star at best.

Reviewer: Not provided on Fri 17 Jul 2009 rated 9 out of 10.

We were quite impressed of the quality for the price we payed. Excellent room. Things were very quiet and we had a good nights stay considering there were 3 major events booked at this hotel at once.

Positives: Cleanliness and convenience.

Negatives: Strangely, there was not a door on the shower. Still was a good experience, though.

Reviewer: Not provided on Sun 28 Jun 2009 rated 10 out of 10.

This hotel was located in an area the was convenient to shopping, food, gas, and the bank. The staff was very friendly and helpful. The continental breakfast had many things to offer. They always have hot coffee available at the desk.

Positives: The hotel was very accommodating. The staff was very friendly and helpful.

Negatives: The headboard in the room was not centered over the bed.

Reviewer: Not provided on Sat 22 Nov 2008 rated 9 out of 10.

Near shopping, movies and lots of resturants. Close to major highways, Staff was incredible nice and friendly. It was genuine from the front desk, maid service, resturant server. Just a good feeling all around.

Positives: Very nice staff, location and surounding area great.

Negatives: Nothing in particular.liked everything.

Reviewer: Not provided on Sun 05 Oct 2008 rated 9 out of 10.

Upon arrival, the hotel staff was efficient and friendly. My room was clean, so were all the hotel common areas. The entire facility was clean and I experienced no problems. I would stay at this hotel again.

Positives: I liked the fact I could access wireless throughout the hotel and the staff was friendly.

Negatives: I did not like the fact my iron was broken and leaked water on my clothes.

Reviewer: Not provided on Wed 01 Oct 2008 rated 9 out of 10.

The lobby & bar looked like a high end hotel. Newly remodeled - looked great...was very pleased from the start.

Positives: Right off expressway - newly remodeled - fancy bar - service went out of their way to please.

Negatives: Bathroom in room had bad caulk around tiles and it was brown towards the floor. Swimming pool.

Reviewer: Not provided on Thu 25 Sep 2008 rated 2 out of 10.

If I select 3-star level, I expect certain things a clean, well-kept, impressive facility. I found none of these things there. I can't think of many Holiday Inns that meet that expectation, especially this one. Even the pillows were cheap and uncomfortable.

Positives: The individual at the front desk was very helpful and friendly.

Negatives: Older, somewhat rundown facility.

Reviewer: Not provided on Wed 17 Sep 2008 rated 4 out of 10.

Didn't have the class or look of a three star.

Positives: Staff.

Negatives: Shower was clogged.