Sheraton

Reviewer: Not provided on Tue 28 Sep 2010 rated 8 out of 10.

The hotel was in a great location and I feel we got a good price for the location. The air conditioning unit would not get any colder so I was quite warm all night and was not able to sleep. The bed was very comfortable but the pillows were terrible.

Positives: The fantastic location.

Negatives: The view, the AC and the WiFi.

Reviewer: Not provided on Fri 24 Sep 2010 rated 10 out of 10.

This was a clean, nice hotel and I enjoyed staying here. The rooms were very nice, and the location was excellent.

Positives: Nice rooms and good location downtown.

Negatives: Paying for parking.

Reviewer: Not provided on Tue 01 Dec 2009 rated 3 out of 10.

The Sheraton is obviously an older hotel in need of upgrading. The room was supposed to be non-smoking, but smelled as if it had been smoked in for years and only recently turned over to non-smoking. The plumbing was horrible - the toilet ran constantly and when flushed, the water would swirl for over a minute - very wasteful with water. There was no bathroom ventilation fan and the shower drain was clogged, so the tub took an hour to drain. At 7 am, we were awakened by children running up and down the hallway and adults yelling back and forth. The doors must have been paper-thin. Because of the noise, we were unable to get any rest. I would not recommend this hotel to anyone. One could get a nicer room at the Motel 6 and have a better chance getting some sleep.

Positives: Great location in downtown Raleigh.

Negatives: Horrible plumbing.

Reviewer: Not provided on Thu 10 Sep 2009 rated 8 out of 10.

Hotel was under construction during visit. Restaurant were very expensive and both convenience stores were closed all weekend. There was no place to get a snack unless you left the hotel.

Positives: Very clean.

Negatives: Convenience store was not open entire weekend - no mini fridge.

Reviewer: Not provided on Mon 03 Aug 2009 rated 7 out of 10.

Good business hotel, with good room amenities for business travel. Quiet, clean rooms.

Positives: Quiet room.

Negatives: There was no hotel parking, use the public garage across the street from the hotel.

Reviewer: Not provided on Thu 25 Jun 2009 rated 8 out of 10.

Hotel was great, clean room and good bed.

Positives: Nice room decor.

Negatives: Paid for parking $12.

Reviewer: Not provided on Sun 21 Jun 2009 rated 10 out of 10.

This is a very modern and clean hotel. The staff members were kind and helpful. I would stay in this hotel again and would recommend it highly.

Positives: The hotel was very modern and clean. The staff members were very nice and helpful.

Negatives: Hot tub was not working.

Reviewer: Not provided on Tue 16 Jun 2009 rated 2 out of 10.

Located in mid town, only parking was the hotel garage and they charged us $12 to park overnight. Then when leaving there wasn't even an attendant to verify that we had paid anything, could have parked for free I guess but didn't know it when they collected the fee at check in.

Positives: Room was clean.

Negatives: Far more expensive than I thought it would be.

Reviewer: Not provided on Thu 11 Jun 2009 rated 9 out of 10.

Love the hotel. Would stay there again and again.

Positives: My Priceline price.

Negatives: The room service and food was awful.

Reviewer: Not provided on Tue 06 Jan 2009 rated 9 out of 10.

Excellent hotel compared to other hotels of its rating. The room was plush and had a terrific view of the city's performance arts theater. I loved the HDTV. It was walking distance to lots of restaurants. The exercise facility was adequate enough to enjoy a good workout. I will most assuredly return to this hotel my next trip to Raleigh.

Positives: Room was plush and romantic; Workout facilities good.

Negatives: Internet was down the entire stay and staff didn't seem to care.

Reviewer: Not provided on Thu 20 Nov 2008 rated 9 out of 10.

This hotel was very nice for the price and<BR/>I would recommend it to all my friends who might be visiting the area.

Positives: The friendliness of the staff and the eagerness to assist me whenever possible.

Negatives: Can't say there was anthing that

Reviewer: Not provided on Tue 12 Aug 2008 rated 2 out of 10.

The staff was very good about what they had to do to correct issues. They moved us to another room, but that too was not of a 4 star quality. We had to endure hearing some type of ringing all night while we tried to sleep I wish to never stay at this hotel again.

Positives: Nothing.

Negatives: Had to pay to park $10 a day, nasty sheets, unchanged, mold in bathroom, dirty towels.

Reviewer: Not provided on Wed 06 Aug 2008 rated 9 out of 10.

Wonderful location and terrific everything!

Positives: Fabulous people work there! Rooms are awesome!

Negatives: Breakfast buffet and the staff, not very nice at breakfast.

Reviewer: Not provided on Thu 24 Jul 2008 rated 9 out of 10.

Need more smoking areas for them. I don't like having to walk past smokers when I come in the building. I had room next to stairs, I smelled stinky smoke.

Positives: Friendliness of everyone working there.

Negatives: When I checked in late I had to walk around building, not enough parking.

Reviewer: Not provided on Wed 09 Jul 2008 rated 4 out of 10.

Checked in, staff was attempting to charge $25 to banking card due to their rules which is fine but explain first, don't just try to add. They charged $10.00 for parking garage when the garage directly next door was free and would not reimburse. Internet connection in room - but they charge you $10.00 a night - for what the connection ? Restaurants had horrible business hours. Pool and hot tub were very dirty as well as the entire pool area. I would not come back nor would I suggest that you do either. I am usually very easy to please - but this was bad !

Positives: Not very much.

Negatives: Staff - internet - parking - restaurants.

Reviewer: Not provided on Sat 28 Jun 2008 rated 9 out of 10.

This has all the amenities you could need. The beds are absolutely FABULOUS!

Positives: It is a wonderful location Downtown and comfortable.

Negatives: Hot tub/pool was so chlorinated we coughed for hours afterwards. The food was not at all tasty.

Reviewer: Not provided on Sun 23 Mar 2008 rated 6 out of 10.

I was pleased with our room--it was comfortable and clean, and within walking distance of Glenwood and the Fayetteville Street Mall. However, the hotel annoyed me in a lot of ways, too: internet access was a drag ($10/day extra), parking was $10/day, and the outdoor construction woke me early in the morning. Overall, pretty unimpressive.

Positives: Accommodating--they gave me a room with the view I wanted.

Negatives: Having to pay for wireless and parking is ridiculous and medieval. What is this, 1995?

Reviewer: Not provided on Wed 06 Feb 2008 rated 8 out of 10.

Except for the bathroom fan problem, this hotel exceeded our expectations. The staff was very friendly & accommodating and our room was wonderful. We enjoyed our stay.

Positives: Very friendly & accommodating staff.

Negatives: The bathroom fan didn't work properly & was too noisy every time the light was turned on.

Reviewer: Not provided on Fri 11 Jan 2008 rated 8 out of 10.

Good value for money. Great Downtown location. There were no transportation options to get to the hotel from the airport other than a $40 taxi ride. Hotel was friendly and clean. Great area - no worries walking back to hotel at night. Note it is in the central Downtown area that is currently undergoing a major reconstruction uplift. Several streets and sidewalks in the area are closed to accommodate this. We did not notice much inconvenience from this, nor any overnight noise.

Positives: Very good Downtown location.

Negatives: No Shuttle or transportation options from the airport, other than taxi.

Reviewer: Not provided on Tue 31 Jul 2007 rated 10 out of 10.

From the hotel clerks to the bell man everyone was very nice and helpful. The lady who worked in the restaurant who was from NY about 26 years old was great. She got a sewing kit for my wife and was super friendly and a good waitress. If we stayed again we would stay here or in the suburbs for convenience.

Positives: The room was big, the bed very comfortable and the desk good size.

Negatives: Walking to a really nice restaurant went throuh some seedy areas of town.