Hilton Garden Inn

Reviewer: Not provided on Fri 22 Apr 2011 rated 9 out of 10.

Top quality and modern facility.

Positives: The hotel was a high quality place, consistent with the Hilton garden brand

Negatives: Nothing!

Reviewer: Not provided on Wed 27 Oct 2010 rated 10 out of 10.

Wow...what a great deal....would love to stay there again..could not think of anything I would
change.

Positives: Very clean and friendly staff.

Negatives: Can't think of anything.

Reviewer: Not provided on Tue 09 Mar 2010 rated 9 out of 10.

Perfect will likely stay there again.

Positives: Great.

Negatives: Nothing that I did not like.

Reviewer: Not provided on Mon 26 Oct 2009 rated 8 out of 10.

Very conveniently located near the airport - sits off the highway, so it is relatively quiet - the front desk was wonderful -<BR/>recommended great places to eat late at night!

Positives: The front desk staff was very knowledgable and friendly.

Negatives: The air conditioner buttons were broken.

Reviewer: Not provided on Mon 12 Oct 2009 rated 10 out of 10.

Awesome hotel, secluded location, clean, safe, free WiFi - would stay here again.

Positives: Comfy bed.

Negatives: Weird location with respect to the entrance to I-40.

Reviewer: Not provided on Fri 04 Sep 2009 rated 8 out of 10.

The location is great - right by RDU Airport. The rooms are quiet and very clean. The staff was very pleasant and helpful. The indoor pool was very tiny and cold! We went down to the restaurant for a drink and they were out of almost every wine we wanted. They should stay on top of their drink ordering for their customers. I would stay here again because of the location and staff.

Positives: I really like the location and the staff was very nice.

Negatives: Very limited wine available at the bar that evening.

Reviewer: Not provided on Sun 09 Aug 2009 rated 4 out of 10.

Arrogant, unhelpful and unfriendly AM front desk. Couldn't control AC unit. No convenient restaurants.

Positives: Night staff and shuttle driver were helpful.

Negatives: Arrogant and unfriendly AM front desk.

Reviewer: Not provided on Thu 23 Apr 2009 rated 9 out of 10.

Clean and convenient to RDU.

Positives: Minutes away from the airport.

Negatives: I was put in a smoking room.

Reviewer: Not provided on Wed 22 Apr 2009 rated 8 out of 10.

This would be a terrific hotel when you need to use the RDU airport. It's convenient, clean, fairly quiet, and close to services. It will be even better when they convert all rooms to non-smoking.

Positives: Great access to airport.

Negatives: Still have smoking rooms that limit availability of non-smoking rooms. Ended up with two double beds due to shortage of non-smoking rooms.

Reviewer: Not provided on Sat 18 Apr 2009 rated 10 out of 10.

The hotel was conveniently located. Airport shuttle service was available which made life much easier for me to get to the airport. The entire hotel was very lovely and the room was decorated in such good taste. The mattress was so comfortable. Had I known I would get such a fabulous hotel with such a great room, I would have booked for a longer period just to enjoy the place.<BR/>In addition, the food at the restaurant was great.

Positives: I loved the bed. It was the most comfortable bed I have ever slept on and I felt like I was living in luxury.

Negatives: I have nothing negative to say about this hotel.

Reviewer: Not provided on Wed 18 Feb 2009 rated 8 out of 10.

This was a nice hotel for one night but I wouldn't stay there longer than that. None of the rooms were suites and none had tubs. Our room was over sized but that turned out to mean handicapped accessible and the shower sprayed all over the bathroom because there was no lip to guard the floor.

Positives: The lobby and public spaces were very nice.

Negatives: None of the rooms had tubs, only showers.

Reviewer: Not provided on Sat 20 Dec 2008 rated 7 out of 10.

The hotel itself is clean and comfortable. We had very bad service in the restaurant, we were ignored and our order was wrong and never fixed. After delivering the food the waitress never came back to our table. The busboy dropped off our check. The front desk failed to put us down for a shuttle to the airport at my specified time so we had to wait for the next one which was 5 minutes late.

Positives: The beds were very comfortable.

Negatives: The restaurant service and staff overall were not helpful.

Reviewer: Not provided on Sat 20 Dec 2008 rated 10 out of 10.

The hotel was very bright and had a small restaurant serving all meals, but an especially good breakfast. The room had a small refrigerator and a microwave and was well appointed. It had a nice size desk with a very comfortable chair.

Positives: Large room well appointed.

Negatives: No left turn from the road it was on to main road.

Reviewer: Not provided on Thu 25 Sep 2008 rated 9 out of 10.

This hotel was very nice, but for the price that it costs, the least the could be included would be a free breakfast.

Positives: We liked the indoor pool.

Negatives: No free breakfast was included.

Reviewer: Not provided on Wed 10 Sep 2008 rated 3 out of 10.

The pool was warmer than the hot tub, very disappointing! They did not have an on call housekeeper to clean our room after they hadn't done it in the A.M. It was a pretty hotel with a polite staff, but the cold hot tub and the poor room services.

Positives: It was close to the airport.

Negatives: Their hot tub was cold and their housekeeping staff didn't clean our room.

Reviewer: Not provided on Mon 08 Sep 2008 rated 7 out of 10.

Above all very good comfortable place to stay!

Positives: Nice room, nice restaurant, prompt service.

Negatives: Lobby had a strange odor.

Reviewer: Not provided on Fri 15 Aug 2008 rated 7 out of 10.

Overall, the stay was fine. However, the shower issue made it difficult to get ready for the day. The room was a handicapped room and the shower head was meant to be adjustable. However, the screw that made it so must have been stripped out making it so the shower head was at waist height unless u held it up the entire time. I reported this to management at check-out and was offered free breakfast. At check-in I requested an additional days stay at their property.

Positives: Restaurant was available within the hotel.

Negatives: The room in which I was placed had a few issues one in the shower and the other with the phone cords.

Reviewer: Not provided on Wed 13 Aug 2008 rated 8 out of 10.

I would use this hotel again. The driver of the van over and back (same man) to the airport was very friendly and helpful. I called when I landed and the van arrived only a few minutes after I called.

Positives: Comfort! Clean! Helpful, near airport.

Negatives: Had to pay for breakfast. And for parking while flying out but cheaper than airport parking.

Reviewer: Not provided on Mon 16 Jun 2008 rated 5 out of 10.

Biggest problem I had was that after getting in at 2am, they could not locate my reservation. After finally logging onto priceline with my own laptop and showing the employee that I was not an idiot and not at the incorrect hotel, we realized that priceline gave them the incorrect date for the reservation (they had me coming the next night). So, after getting in at 2am we didn't get checked in until about 3am. Not fun. So, somehow there was some miscommunication between Priceline and Hilton Garden Inn on the date.

Positives: Free wifi.

Negatives: Printer did not work to print boarding pass.