Courtyard

Reviewer: Not provided on Thu 25 Feb 2010 rated 8 out of 10.

Great place to stay, enjoyed a restful sleep. Walls seemed thicker because I didn't hear any noise around me and that was soothing and exactly what I needed. Good quality for the price.

Positives: The lady who checked me in was so kind and nice and professional. Loved her and cannot remember her name, but she's awesome!

Negatives: No issues at all.

Reviewer: Not provided on Tue 17 Nov 2009 rated 10 out of 10.

The lobby is large, allowing family to visit. Staff made us feel at home, no problems with requests, etc.

Positives: The staff was extremely efficient, friendly and accommodating.

Negatives: Entering and exiting the parking lot was not user friendly from north had to circle around interstate to enter.

Reviewer: Not provided on Tue 29 Sep 2009 rated 6 out of 10.

This was a very clean and attractive room. I wouldn't call it a luxury hotel. It just seemed like a standard size two-bed room, with few extras. I thought we were going to get a free breakfast, but when I asked, the clerk said no.

Positives: Very clean, and pleasant.

Negatives: They gave us an outside room near noisy highway.

Reviewer: Not provided on Wed 26 Aug 2009 rated 9 out of 10.

Really liked the comfort and general quality for the price! We got a steal. Also, the computer area was a nice amenity at no charge. I used it a couple of times. In our room, everything we needed including plenty of towels and pillows! The coffee/tea station was very nice as well - not a cheap-ee deal as you see most places that provide complimentary beverages. Candies - great tough! We really enjoyed our stay. The outdoor locking was a must - nice as our room was at far end of things.

Positives: Liked overall condition of hotel - very nicely kept

Negatives: Pool too small

Reviewer: Not provided on Wed 04 Mar 2009 rated 10 out of 10.

The hotel was in a nice area, surround by restaurants and entertainment. Rooms was clean and big.

Positives: I like the set-up of the room.

Negatives: N/A

Reviewer: Not provided on Wed 18 Feb 2009 rated 8 out of 10.

Great location in Matthews. Comfortable. Clean. Friendly staff. My wife and I just needed a decent place to stay in Matthews that was economical. This Courtyard Marriott was perfect. I would stay there again.

Positives: Great location in Matthews, very comfortable.

Negatives: There is nothing that I did not like.

Reviewer: Not provided on Tue 11 Nov 2008 rated 9 out of 10.

Nice environment, great service, friendly staff and clean rooms.

Positives: Off main highway, clean rooms, good service and good facilities.

Negatives: shopping and restaurants were not within walking distance, car is necessary.

Reviewer: Not provided on Sat 25 Oct 2008 rated 9 out of 10.

Stay was convenient for the location and the amenities near by.

Positives: The prompt service when my room needed some attention.

Negatives: The heater smelled like something was burned in.

Reviewer: Not provided on Thu 16 Oct 2008 rated 8 out of 10.

Overall it was a nice room for a short stay. Very clean.

Positives: Comfortable bed and complimentary coffee.

Negatives: King size room was a bit small.

Reviewer: Not provided on Tue 07 Oct 2008 rated 10 out of 10.

Quiet location. Delightful setting with balconies overlooking the tree-lined courtyard. New carpet even in stairways.
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Positives: Private quiet balcony overlooking courtyard with big trees.

Negatives: $8.95 for breakfast buffet.

Reviewer: Not provided on Fri 03 Oct 2008 rated 9 out of 10.

Very clean. Staff was great. Only problem was that the greater Charlotte area was out of gas. Would stay there again.

Positives: Location to our ultimate destination and close to various shopping and food.

Negatives: Would have preferred a microwave in the room.

Reviewer: Not provided on Thu 04 Sep 2008 rated 9 out of 10.

Our experience reflects a hotel that was clean, well-staffed, and friendly for travelers. The hotel was sold-out our first night yet, we had no issue with noise from other guests. Housekeeping did an excellent job. Making the breakfast free to guest would be my only request.

Positives: Unusual room layout.

Negatives: No mini-fridge in room, cost for breakfast.

Reviewer: Not provided on Tue 19 Aug 2008 rated 10 out of 10.

This hotel was as good as any I've stayed at for location, staff friendliness and room comfort. I especially enjoyed the leisure breakfast bar that had a wide variety of foods to choose from. I would recommend this hotel to anyone traveling in the Charlotte/Matthews area.

Positives: Very good buffet breakfast with a cook to order egg chef.

Negatives: Absolutely nothing!

Reviewer: Not provided on Tue 12 Aug 2008 rated 4 out of 10.

Staff was not helpful and some of them. Rooms were clean and comfortable.

Positives: Clean and rooms were comfortable.

Negatives: The person at the front desk was not helpful and argued with several in the party about issues that he was not correct about.

Reviewer: Not provided on Tue 29 Jul 2008 rated 10 out of 10.

Excellent stay at hotel, everything was in great condition and very clean.

Positives: Good location to interstate and restaurants. Nice hot tub spar and swimming pool, along with exercise area.

Negatives: Heavy traffic on the main highway Rt. 74 had to go out back way to side street.

Reviewer: Not provided on Thu 29 May 2008 rated 8 out of 10.

I know a lot of places are smoke free nowadays. However, there are a lot of people that still smoke and they like to stay in hotels. Your company should be more accommodating.

Positives: Clean and attractive.

Negatives: No smoking.

Reviewer: Not provided on Thu 29 May 2008 rated 9 out of 10.

This hotel was very nice and the people were very friendly and room was clean.

Positives: Very clean and great location.

Negatives: Hotel was great.

Reviewer: Not provided on Thu 22 May 2008 rated 9 out of 10.

This hotel exceeded my expectations. I found the staff to be welcoming and helpful. The layout of the common areas made small group interactions easy and comfortable and as a result were well utilized by the guests. Our room, while not large, was well decorated, comfortable and clean. I will stay at this hotel again in the future.

Positives: The hotel room and the common areas were welcoming, comfortable, decorated, and arranged well. I would recommend this hotel and return myself.

Negatives: I have nothing bad to say about this hotel.