Country Inn and Suites

Reviewer: Not provided on Thu 18 Aug 2011 rated 9 out of 10.

Everything was good, We had not problems. All of the staff were very nice and helpful.

Positives: Everyone was very friendly. Very nice. Breakfast was very good...

Negatives: Can't think of anything.

Reviewer: Not provided on Mon 14 Feb 2011 rated 9 out of 10.

It was clean and neat and the customer service was great. It was a bit hard to navigate to. It was also a bit misleading as to how close it was to where I needed to be.

Positives: The staff at the front desk were very helpful. Outstanding customer service!!

Negatives: It was too far from where I was needing to do business, but I made it work.

Reviewer: Not provided on Sun 29 Aug 2010 rated 10 out of 10.

The hotel atmosphere is friendly and the staff makes you feel at home when you walk through the door. This was our third stay at this hotel and have never been disappointed. The overall atmosphere and staff have been consistent.

Positives: Helpfulness, kindness and friendliness of staff.

Negatives: Would like more fruit and variation in breakfast menu.

Reviewer: Not provided on Sun 25 Jul 2010 rated 10 out of 10.

I don't think the hotel has Internet access. So the computer in the business room might as well not be there. It was very slow. If the hotel wants business guests then they need to upgrade their computer and have WiFi available.

Positives: Staff friendly and clean.

Negatives: The computer in the business room is a joke. Too slow to wait for it to download. Weary travelers or business guests in a hurry can not wait.

Reviewer: Not provided on Thu 24 Jan 2008 rated 9 out of 10.

I would go back. Great experience for what it was. Friendly and accommodating staff. My only negative was the workout room. Four pieces of cardio equipment and old.

Positives: Service/breakfast buffet included/clean/location.

Negatives: Workout room was sparse & few machines were old.

Reviewer: Not provided on Tue 01 Jan 2008 rated 9 out of 10.

Everything about our stay was excellent. The staff worked hard to make it so.

Positives: Dedicated staff well appointed rooms & good pool.

Negatives: Breakfast food good but facilities small for crowd.

Reviewer: Not provided on Tue 06 Mar 2007 rated 9 out of 10.

It was a nice motel for 1 or 2 nights. Very clean and friendly. It's only bad point is it was hard to get to from the highway. Once we figured out that everyone in NC does u-turns we were in pretty good shape.

Positives: Very clean, in good repair and felt safe.

Negatives: Our bed was a bit lumpy and sagged to the middle.

Reviewer: Not provided on Mon 11 Dec 2006 rated 10 out of 10.

I would recommend it highly for everything but how hard it is to get to the first time.

Positives: Friendly staff, clean rooms, frees cookies.

Negatives: Hard to get to needs a sign where you have to turn.

Reviewer: Not provided on Fri 29 Sep 2006 rated 10 out of 10.

The hotel was excellent. Everyone was very friendly. There was a great spread for breakfast and it was available as of early morning. The only thing that would have been nice would have been 2 beds in the room.

Positives: It was very clean and everyone was very friendly.

Negatives: I would have liked our room to have 2 beds. Traveling with older daughter and slept in same bed.

Reviewer: Not provided on Fri 15 Sep 2006 rated 7 out of 10.

Didn't get my gold points Will not use again for that reason. BUT I do love that they are pet friendly. It is the only reason I would use them again if needed.

Positives: Pet friendly - that's wonderful.

Negatives: Did not get gold point awards for staying.

Reviewer: Not provided on Mon 10 Jul 2006 rated 9 out of 10.

Overall it was a great stay.

Positives: Continental breakfast.

Negatives: The signs to get to the hotel.

Reviewer: Not provided on Tue 09 May 2006 rated 10 out of 10.

The hotel was very clean and quiet. The hotel staff was exceptional polite and helpful. The rooms are very large when compared to other hotels in the area.

Positives: Very clean. Very nice hotel staff.

Negatives: Hard to get to. Needs better sign age to direct you where to turn.

Reviewer: Not provided on Tue 18 Apr 2006 rated 10 out of 10.

Doreen, Patty and Robert were great! :) I can't get enough nice things to say about them. The hotel was somewhat difficult to get to the first time, but Doreen stayed on the phone and directed me to the hotel. Breakfast was wonderful! My son truly enjoyed himself in the pool and the fresh baked cookies every night. If we are ever in Matthews again, we will stay here!

Positives: Doreen and Robert were extremely nice and helpful!

Negatives: Guests walking pets through the lobby when told not to.

Reviewer: Not provided on Fri 07 Apr 2006 rated 8 out of 10.

The staff was very nice, as was the continental breakfast. Everything was very clean. Bring your own pillow from home, though. The thinness of the pillows kept me from sleeping well.

Positives: Very friendly staff. Room very clean. Breakfast is included in price.

Negatives: The bed was only moderately comfortable, walls are fairly thin, pillows are paper thin

Reviewer: Not provided on Sat 18 Mar 2006 rated 10 out of 10.

Friendly staff, clean rooms, great, what else can I say.

Positives: No smoke smells.

Negatives: Lousy wireless internet. had to resort to cable.

Reviewer: Not provided on Fri 17 Jun 2005 rated 5 out of 10.

The hotel entrance off the main highway was difficult to get into.

Positives: The room was clean

Negatives: Not enough parking, smelly elevator