Best Western Hendersonville

Reviewer: Not provided on Tue 19 Oct 2010 rated 8 out of 10.

This hotel is a good price for economical budgets. The staff was very friendly. The hotel was clean and I was happy to find a fridge and microwave in the room. Only downside is that the walls are too thin and you can hear everything. Also the beds were uncomfortable.

Positives: Complimentary breakfast and location.

Negatives: Walls are too thin and you can hear everything. The beds are also uncomfortable.

Reviewer: Not provided on Wed 04 Aug 2010 rated 2 out of 10.

Staff was very friendly, and the over all appearance of the hotel was nice, but the room was less than desirable. There was a bad smell in the room which we use air freshener to be acceptable, and the room appeared not to have been cleaned properly. Soap scum in the shower and someone else hairs around the rim of the toilet.

Positives: Desk clerk was friendly and helpful.

Negatives: Room was not completely cleaned and smelled.

Reviewer: Not provided on Mon 19 Jul 2010 rated 4 out of 10.

This Motel was a good budget place to stay if you are in a hurray. It needed to updated in every aspect from the carpet and furniture to the paint on the walls. We were very uneasy to see 2 of the glass window panes had been just repaired with fresh glazing right next to the room entry door.

Positives: Bathroom was clean.

Negatives: Very out dated. Everything very old. Windows next to door had just been replaced, not a good sign!

Reviewer: Not provided on Fri 23 Apr 2010 rated 8 out of 10.

If your looking for an over night stay and a good location, this hotel is OK. Located where it is easy access to I26 close to downtown, not to far from other attractions in the area.

Positives: Location.

Negatives: Rooms old but clean.

Reviewer: Not provided on Mon 15 Mar 2010 rated 3 out of 10.

Although the facility is more than adequate, the staff didn't seem to really care you were there. On night a dog barked and barked. I love dogs but when I called the desk there was no answer. I then called the hotel on my cell phone. Still no answer. Finally I walked over to the office and the woman at the desk said, "Well, I've been here and I haven't had any calls." The woman in the breakfast room was almost motherly. Everyone else was apathetic. Too bad. Lots of potential. Also no workout room. No indoor pool.

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Positives: Nice remodeling.

Negatives: Called desk, no answer. Called hotel on cell, no answer.

Reviewer: Not provided on Mon 12 Oct 2009 rated 8 out of 10.

Staff was very friendly and informative. Could not have asked for better. Continental breakfast was the usual, but fresh and the dining area was clean. Room was clean and well equipped to meet my needs. The mattress and box springs needs to be replaced.

Positives: Convenient and staff was very attentive.

Negatives: The mattress needs to be replaced.

Reviewer: Not provided on Sat 25 Oct 2008 rated 4 out of 10.

This hotel would have been fine if not for the paper-thin walls. I am hard of hearing and still could hear television dialogue in adjacent rooms. My traveling partner had to switch rooms at 2 AM because whoever was next to him apparently fell asleep with the TV on. Otherwise, I don't have a complaint with the hotel. Belgian waffles at breakfast were good!

Positives: Staff were very personable.

Negatives: Could hear everything in the next room.

Reviewer: Not provided on Sun 24 Aug 2008 rated 8 out of 10.

This place was a good enough choice for somewhere for just a sleep over while going onto somewhere else. Management and staff were courteous.

Positives: It was clean. I liked the lady who made the waffles.

Negatives: There was a strange spray smell in the air. Breakfast donuts were stale.

Reviewer: Not provided on Thu 31 Jul 2008 rated 2 out of 10.

Old, dirty, paper thin walls! Avoid worst western!

Positives: Location, otherwise nothing. Never stay there.

Negatives: Everything except location. Old, dirty, paper thin walls, ridiculous breakfast.

Reviewer: Not provided on Tue 29 Jul 2008 rated 8 out of 10.

This is a nice, clean motel with friendly staff. It is older, but they seem to have upgraded some things. Our room was very clean. It is just off the interstate - good for travelers who need a stopping place. The breakfast includes yummy waffles made to order for you!

Positives: Awesome breakfast!

Negatives: Older hotel.

Reviewer: Not provided on Mon 14 Jul 2008 rated 9 out of 10.

Great staff! Very friendly and responsive. The rooms are recently renovated and come with fridge, DVD, microwave, coffee maker, everything. Location, is perfect to get anywhere yet very quiet. Best bang for the buck I have seen in a long time.

Positives: Staff was great, and completely clean.

Negatives: Breakfast ok.

Reviewer: Not provided on Wed 07 May 2008 rated 3 out of 10.

This is a nice motel, but the Quality Inn down the street is far superior. The person at the front desk was terrible. It was totally his error and the general manager was complicit in this injustice. I a.m. angry, and may pursue this matter in the courts.

Positives: All of the staff were great with one terrible exception.

Negatives: The person at the front desk on needs to be fired. Manager needs reprimanding.

Reviewer: Not provided on Fri 02 May 2008 rated 8 out of 10.

A nice place to stay for short trips.

Positives: Clean rooms, nice people.

Negatives: Nothing.

Reviewer: Not provided on Mon 28 Apr 2008 rated 4 out of 10.

Roof over head. No extras or pampering. A little much for the total package.

Positives: It furnished iron/ironing board. Refrigerator and microwave in room.

Negatives: Curtains looked as if they had been stored in a box. Very wrinkled, molding over shower coming away from wall in several places.? Mold in shower.

Reviewer: Not provided on Wed 02 Apr 2008 rated 9 out of 10.

Hotel is fairly centrally located for a trip to the region but not near anything in particular + nothing within walking distance. The staff was great, and even seemed to be fun loving, a real treat. For the morning breakfast there was someone to make waffles and clean up right away. Rooms were clean & in good condition. Walls a little thin.

Positives: The people who worked there were great!

Negatives: Walls a little thin.

Reviewer: Not provided on Wed 26 Mar 2008 rated 6 out of 10.

The hotel showed its age. It was relatively clean and quite suitable for our overnight stay. The breakfast was a plus for me - hot Belgium waffles, fruit, cereal, sweet rolls, bagels, English muffins, coffee, orange and apple juice. Pleasant, but small, eating area. Staff was friendly and made me feel welcome. Consistent with its star level.

Positives: The hot breakfast was a plus and the main reason for choosing this facility.

Negatives: It was showing its age - not necessarily a negative though.

Reviewer: Not provided on Sun 17 Feb 2008 rated 6 out of 10.

Hotel is okay. Reasonably clean, good location, high speed internet, free breakfast. Not the best but for the price I was very satisfied.

Positives: Location.

Negatives: Old hotel.

Reviewer: Not provided on Sat 14 Jul 2007 rated 7 out of 10.

Old motel in a modest economic environment. It is very well maintained. They say the room comes with breakfast. It is a modest continental breakfast.

Positives: Very clean room. All grounds well kept.

Negatives: They put us in a smoking room without asking. It smelled awful.

Reviewer: Not provided on Mon 09 Jul 2007 rated 8 out of 10.

Good location. Friendly service. Good size room. Had a portable crib available so we didn't have to find room for ours in our car. The floors could have been cleaner, didn't feel comfortable going barefoot. But the beds seamed clean.

Positives: Conveniently located, good size rooms, plenty of towels, and accommodating babies and pets.

Negatives: Hotel room floor was dirty.

Reviewer: Not provided on Mon 11 Sep 2006 rated 9 out of 10.

Easy to find, convenient location. Most people were friendly. Need to refresh the rooms after people have smoked in a non-smoking room. Needs an American restaurant also.

Positives: They were very friendly and helpful.

Negatives: We had rats and flies in our room. Odor in our room.

Reviewer: Not provided on Tue 30 May 2006 rated 4 out of 10.

As a single business traveler, I did not feel safe or comfortable staying in this type of setting, so I canceled my reservation and went to an alternate hotel in the area. The manager was understanding and quite nice about the situation. The lobby was very clean and inviting, but I didn't like the room situation, so chose to go elsewhere.

Positives: The staff was understanding about my discomfort with the room locations.

Negatives: This is a motel, with room doors opening out onto the parking lot, or worse, in the back alley with a large dumpster.

Reviewer: Not provided on Thu 25 May 2006 rated 10 out of 10.

This hotel was conveniently located. The room was very clean and up to date. I would stay here again if I ever travel to Hendersonville.

Positives: Nice up to date room that was very clean.

Negatives: No Indoor pool.