Courtyard

Reviewer: Not provided on Wed 18 May 2011 rated 10 out of 10.

Housekeeping staff were very friendly and very helpful.

Positives: Location

Negatives: I checked out on Sunday and as of Wednesday they still have a hold on my card.

Reviewer: Not provided on Fri 24 Sep 2010 rated 4 out of 10.

The hotel overall was nice, just did not appreciate water suddenly spraying out of the toilet and the night girl never came to clean it up and her shift was over around the same time. She never bothered to tell the next person on duty, then we never got our wakeup call on Sunday.

Positives: The morning manager was helpful.

Negatives: The night girl never came to clean up the water spraying out of toilet and didn't get our wakeup call.

Reviewer: Not provided on Mon 13 Jul 2009 rated 7 out of 10.

The first room I was sent to had a hole in the door. The small hole were the peep hole is did not have the hardware in it and so you could see into the room. I called down for another room and she asked me to come back down and she would fix it. Well, I was alone and my arms were loaded so I asked her to send someone up with a new key. She did and he helped me to my new room.During my stay the tv would periodically turn to black and white. The air conditioner was very loud and was either too cold or not cold enough. I was constantly adjusting to find a good setting. The hotel itself was very warm and muggy, almost sticky even. The breakfast was a very nice buffet, all-you-can-eat, however it was $8.99. I would prefer less to choose from if it could be free. There was a Cracker Barrel across the street and I would prefer to go there and even pay less.All in all about the only thing I can say good about the hotel is that it was ultra clean, which is a huge plus. Even given all the other little things that went wrong I would go back because it was perfectly clean. Clean is a huge priority to me.

Positives: It was very clean.

Negatives: It was hot and muggy.

Reviewer: Not provided on Fri 24 Apr 2009 rated 9 out of 10.

Clean, friendly staff, very good phone manners and appreciated the early check in.

Positives: Convenience and ease of ingress and egress.

Negatives: No digital flat screen television. No complimentary breakfast.

Reviewer: Not provided on Wed 10 Sep 2008 rated 8 out of 10.

Noisy neighbors until 2:00 AM lots of knocking on door with many people in and out, which raised noise level considerably.

Positives: Price and convenience.

Negatives: Extremely noisy neighbors-unable to sleep.

Reviewer: Not provided on Wed 06 Aug 2008 rated 10 out of 10.

For our purposes the hotel was excellent.

Positives: Room, decor, service.

Negatives: Tent in the lobby.

Reviewer: Not provided on Wed 16 Apr 2008 rated 8 out of 10.

We love to stay at this hotel when we visit Gastonia. The staff has consistently been friendly over the past 5 years.

Positives: The staff is very friendly.

Negatives: There was a very loud prom and you could hear the music late at night.

Reviewer: Not provided on Mon 24 Mar 2008 rated 9 out of 10.

Good area, near mall, different food places close, quiet, low key, good lighting in parking lot- make reservation cause they book up frequently & 1/10th mile off interstate- no free breakfast only draw-back.

Positives: Clean, good TV channels, extra pillows, lobby munchie station & mellow environment.

Negatives: My heater in my room was loud, almost complained.

Reviewer: Not provided on Tue 04 Mar 2008 rated 9 out of 10.

The hotel was very clean and very nice for the price. The hotel provide free internet access with free printing which was a plus. Overall I would say I would stay at the hotel again.

Positives: The hotel provide free internet access with free printing.

Negatives: The room smelled of cigarette smoke.

Reviewer: Not provided on Wed 02 Jan 2008 rated 9 out of 10.

The room was reasonably spacious, with two queen beds. Floor space was sufficient to set up two pack and plays for our children. The room was clean and welcoming. The wait staff at the breakfast buffet was very helpful, bringing me food for my two little ones so I wouldn't have to leave them alone. .

Positives: The buffet breakfast was reasonably priced, and kids were free!

Negatives: No CD player in the room.

Reviewer: Not provided on Wed 02 Jan 2008 rated 9 out of 10.

Nice accommodations. Would like it if the room had a microwave too. Free internet access in room was nice. Desk clerk very friendly and helpful.

Positives: The business center and computers.

Negatives: No free breakfast.

Reviewer: Not provided on Sat 17 Nov 2007 rated 9 out of 10.

Overall great hotel. Location is great. For Gastonia, I would say it is the best hotel in town.

Positives: Decent sized room w/ balcony.

Negatives: Room was a little dirty.

Reviewer: Not provided on Thu 15 Nov 2007 rated 10 out of 10.

The courtyard Marriott is a fairly new hotel with balconys, its 1 blk from the mall, 2 restaurants in front of hotel, and several in walking distances. I loved my stay at this hotel.

Positives: Convenience to the mall, shops, and restaurants.

Negatives: None.

Reviewer: Not provided on Thu 11 Oct 2007 rated 10 out of 10.

I've had several stays here and have been very pleased with the accommodations and staff. This time however I ended up in a room with the adjoining door to a room next door. I can't fault the hotel for the noise of the kids but I would recommend against a room with an adjoining door. Other than that, great staff and great beds.

Positives: Great staff.

Negatives: Room noise between adjoined rooms.

Reviewer: Not provided on Mon 08 Oct 2007 rated 10 out of 10.

I've had several great stays at this hotel, but this time I did get the room with the loud ac/heater. I've read about this particular one in other reviews. Other than the room 104 AC, the hotel is in a nice location with several nice restaurants within walking distance, safe feel to the location, and nice staff.

Positives: Friendly staff, safe, and comfortable.

Negatives: Great beds.

Reviewer: Not provided on Thu 04 Oct 2007 rated 10 out of 10.

I really like the hotel. Nice experience.

Positives: Indoor pool, clean, comfortable.

Negatives: No free continental breakfast.

Reviewer: Not provided on Tue 02 Oct 2007 rated 10 out of 10.

When I checked in, front desk staff was very polite, professional, & welcoming. Once again, the beds are great here. The fitness room equipment is well maintained and all the equipment functions as you would expect. The only thing I could think of that would have made the stay better would be a more than once-a-week guest reception in the lobby.

Positives: Very friendly staff & comfortable beds.

Negatives: Limited TV channels.

Reviewer: Not provided on Mon 24 Sep 2007 rated 9 out of 10.

The hotel staff was friendly and did not mind giving information/directions to me when I explained I had not been in this area before. The bedding was great! Very comfortable. I am used to having multiple 'after-5pm' receptions during the week at other hotels and was surprised that this location only did one on Tuesday night. Other than that, great experience and will stay here again.

Positives: The bedding was wonderfully comfortable.

Negatives: Only one, lobby reception.

Reviewer: Not provided on Thu 12 Jul 2007 rated 9 out of 10.

A very good fit for a quick overnight trip.

Positives: Clean.

Negatives: Only one computer in business center.

Reviewer: Not provided on Thu 28 Jun 2007 rated 9 out of 10.

We really enjoyed our trip to the hotel. It is in a very convenient location beside the highway and right across the road from some restaurants with great food. The room was well maintained and the bed was comfortable. In short, this is not a luxury hotel, but it is well maintained, attractively decorated and a very pleasant place to stay.

Positives: I liked the decoration and the comfortable beds. The shower was heavenly. The staff was extremely good, relaxed friendly and helpful.

Negatives: The breakfast was mostly good, but the eggs in the buffet were very bad rubbery and bland.

Reviewer: Not provided on Wed 27 Jun 2007 rated 10 out of 10.

I was very pleasantly surprised by the upscale-atmosphere and quality of the hotel for the price and the star-rating. It did not feel like your average business-sterile hotel. Very comfortable beds. The one thing that struck me as unusual was that the very ordinary continental breakfast was an extra charge.

Positives: Very clean, modern, comfortable room.

Negatives: Silly to charge money for the usual continental breakfast fare, we went to waffle house instead.

Reviewer: Not provided on Sun 10 Jun 2007 rated 10 out of 10.

The location is good. Close to various restaurants. The staff was patient and accommodating. I'll be back.

Positives: My daughter loved being able to swim while not in the sun.

Negatives: Needs more computers in the business center.