Microtel Inn & Suites

Reviewer: Not provided on Sat 16 Jul 2011 rated 9 out of 10.

Clean rooms, friendly staff and excellent location. Breakfast is average and breakfast room has very limited seating.

Positives: Clean rooms and very friendly staff.

Negatives: Breakfast room seating is very limited.

Reviewer: Not provided on Mon 04 Oct 2010 rated 7 out of 10.

Fairly clean, but the cleaner they use in the bathroom leaves a gummy residue that when you feel it makes you think it is not clean until you look and then you hope it is cleaner residue. I kept hearing a barking dog in one of the rooms, so, I think they allow pets. The AC allowed you to have the fan always on for some white noise to drown out some of the motel noises.

Positives: Location.

Negatives: TV mounted high up at ceiling, hard to watch without hurting neck.

Reviewer: Not provided on Tue 27 Nov 2007 rated 8 out of 10.

This hotel is decent for the rate charged.

Positives: Convenient, clean, quiet.

Negatives: Water pressure low, needs updating, minor repairs needed.

Reviewer: Not provided on Thu 18 Oct 2007 rated 8 out of 10.

Ok for price, they need a maintenance man to fix little things.

Positives: Nice location.

Negatives: Had to fix there sink in bathroom, faucet plugged up no water came out till I fixed it, cleaned screen.

Reviewer: Not provided on Tue 16 Oct 2007 rated 8 out of 10.

This hotel met our expectations, was located near the places we wanted to visit and provided us with information about the area, such as restaurants, etc.

Positives: Friendly & informative about the area.

Negatives: No indoor pool.

Reviewer: Not provided on Thu 13 Sep 2007 rated 10 out of 10.

We stayed for two nights and since I have lived in Franklin we had friends and family to see. It is conveniently located to highland's road and the waterfalls. We honestly did not do much more than sleep and shower in the hotel but I discovered coffee in the lobby and breakfast items. The staff was friendly and helpful. The room was extremely clean. Everyone should make at least one trip to the river blaze bakery (look in the local phonebook for address white pages on line has the wrong Name). This place was something not to miss. We loved it! The price of the hotel was great as well.

Positives: The hotel was extremely clean and comfortable. I have lived in Franklin and this was a nice experience.

Negatives: I didn't like that I would have to get the desk to check out an ironing board and iron.

Reviewer: Not provided on Thu 23 Aug 2007 rated 7 out of 10.

Very nice for the money.

Positives: Location and the bed were very nice.

Negatives: No refrigerator or microwave.

Reviewer: Not provided on Wed 15 Aug 2007 rated 8 out of 10.

A real gem for a hotel in this category. The friendly staff was helpful and courteous. For all those former Boy Scouts, you will find they cover most of the Scout Laws trustworthy, loyal, helpful, friendly, courteous, kind, obedient, cheerful, thrifty, brave, clean, and reverent. As a nice plus, we had a freshly remodeled room including a new mattress and linens. Please don't forget to leave a tip for the hard working housekeeping staff!

Positives: Great water pressure in the shower!

Negatives: They had pets (dogs) staying with some of the guests.

Reviewer: Not provided on Sat 24 Mar 2007 rated 10 out of 10.

I will be staying at this hotel again. The price was excellent, staff friendly and helpful, room comfortable, and the stay was a pleasure.

Positives: The manager was great. She was very personable and helpful.

Negatives: Room was a little small. Not too bad though.

Reviewer: Not provided on Wed 07 Feb 2007 rated 7 out of 10.

Would stay here again for the price and convenience. Excellent value.

Positives: Good value, convenient location.

Negatives: Toilet seat broke, heat controls difficult to manage.

Reviewer: Not provided on Wed 25 Oct 2006 rated 10 out of 10.

I was very pleased with the hotel. It was cozy and comfortable. The staff was very accommodating. I would highly recommend it to any of my friends or family.

Positives: They were so willing to help us feel welcome. The room did not have a coffee maker in the room and when I requested one they had me one on the spot.

Negatives: I would have preferred it had a refrigerator in the room but understand because it was a single room there was not enough space.