Courtyard

Reviewer: Not provided on Thu 01 Apr 2010 rated 7 out of 10.

It is definitely not an upscale hotel. Location is great, but needs some updating - mainly the smell of the place. Bed was awesome - slept like a baby. Hotel is all non-smoking which is a definite plus. Felt safe to stay there.

Positives: Very convenient to shopping and dining and Ft. Bragg - felt safe.

Negatives: Bathroom smelled - room did not smell well.

Reviewer: Not provided on Fri 15 Jan 2010 rated 5 out of 10.

Hotel was older and had a strange odor. Lobby is nice but rooms and hallways are in need of renovation.

Positives: Staff was courteous.

Negatives: Hotel had an odor.

Reviewer: Not provided on Wed 13 May 2009 rated 8 out of 10.

The rooms were clean but small. Micro/fridge were a plus. No room service buffet only for breakfast. Not everyone eats buffet. 3-stars usually offer rest on site and/or room service. Kids got hungry & wanted to order in not able to do so. Parking is limited to the dark back side of hotel. Key did not work and we were advised to enter from dark parking lot which we had no choice since parking was limited.

Positives: The location was close to mall and restaurants in area.

Negatives: No room service and buffet only for breakfast at 10.00 per person and dark parking lot with limited parking and did I mention dark.

Reviewer: Not provided on Sun 07 Dec 2008 rated 10 out of 10.

Very nice hotel. Very comfortable beds. We would stay again. Staff was very polite and helpful.

Positives: Friendly staff.

Negatives: No continental breakfast. Expensive breakfast buffet.

Reviewer: Not provided on Thu 24 Jul 2008 rated 3 out of 10.

They woke us up at 9am to clean our room. They never came back. On the 2nd evening we were locked out of the back entrance and had to walk to the front to get our key reprogrammed. The Internet service was wired and located right in front of the air conditioner. The person on the computer had to freeze in order for others to be comfortable. I won't stay there again ever.

Positives: Easy access.

Negatives: Housekeeping woke us up at 9 AM and never came back.

Reviewer: Not provided on Thu 01 May 2008 rated 7 out of 10.

It was a decent hotel, I would stay again, no bells or whistles.

Positives: Comfortable overall.

Negatives: Could use furniture upgrades.

Reviewer: Not provided on Thu 17 Apr 2008 rated 8 out of 10.

Overall very accommodating, clean and professional. I liked the free coffee in the lobby 24/7 and the computers in lobby were a plus the room (king) was kind of tiny and the sofa was not so comfortable. Yet still, overall was nice.

Positives: It was clean and the staff was knowledgeable and nice.

Negatives: The room was tiny.

Reviewer: Not provided on Thu 03 Apr 2008 rated 8 out of 10.

Good quality motel but too far from main highway, I-95.

Positives: Clean.

Negatives: Too far from I-95.

Reviewer: Not provided on Thu 06 Mar 2008 rated 7 out of 10.

The last stay in the Comfort Inn was much better. This time I found the staff to be less helpful, and somewhat rude.

Positives: Price.

Negatives: Staff.

Reviewer: Not provided on Thu 10 May 2007 rated 3 out of 10.

Hotel does not have wireless internet access. The cable access did not work. Support calls were greeted by "due to high volume of calls our support staff is busy. After three tries and 37 minutes in hold, support (apparently from India) had me climbing under the desk, removing power cables, etc. They either should have quality service that does not result in a high volume of calls or sufficient support personal to handle the traffic. Even economy hotels offer free continental breakfast. Paying for that at a 2 1/2 star hotel is unwarranted.

Positives: Clean.

Negatives: Internet access is terrible. Support is terrible as well. Paying for continental breakfast if a quality hotel is unwarranted.

Reviewer: Not provided on Wed 11 Apr 2007 rated 8 out of 10.

The rooms are maintained nicely; the air conditioning/heating is controlled in each room individually; the staff was not only helpful but very cheerful and concerned about the customers. The overall environment was quiet, which was conducive to a peaceful and restful stay.

Positives: Room was nice and staff was great.

Negatives: There may not be enough parking for the number of rooms in this hotel.

Reviewer: Not provided on Wed 04 Apr 2007 rated 1 out of 10.

When my family and I got there with our pet they told me "No Pets Allowed". I was expecting a nice hotel where I could bring my dog and instead I spent half of my day finding a new hotel myself.

Positives: They were not rude when they sent me away.

Negatives: False Advertising on the Web.

Reviewer: Not provided on Sat 31 Mar 2007 rated 1 out of 10.

I was aghast at the service received in this hotel. The beds were very uncomfortable, the hotel staff was rude and I would never recommend this hotel to anyone.

Positives: Not much I liked about this hotel.

Negatives: Lousy beds, rude staff, poor setup.

Reviewer: Not provided on Wed 27 Sep 2006 rated 4 out of 10.

The hotel stay was pleasant, however, changed my room type for the second night and it caused major problems since the second night was booked for a cheaper room. Since I wanted to stay in the same room for the entire stay, the hotel was going to charge me for the upgrade for the second night. There were plenty of rooms available and they should have booked me for the same room type for both nights and therefore saved me a headache. The hotel expected me to check out, store my bags and then check back in 4 hours later. This is ridiculous.

Positives: It was very clean and well furnished. Friendly staff.

Negatives: The pool was closed for the season and there was no indication of this on the web site.

Reviewer: Not provided on Thu 08 Jun 2006 rated 7 out of 10.

I thought the hotel was about $30 over priced for quality. Even though the hotel was located 10 miles off Rte 95 (which I found inconvenient) it was a short walk to several restaurants. I felt safe in the neighborhood and parking lot. Fitness center was basic but cardioid equipment in working order. Requests for a refrigerator must be made in advance. Room was clean, comfortable and quiet.

Positives: Friendly, accommodating staff. Room was clean.

Negatives: Ten miles off Rte 95.

Reviewer: Not provided on Wed 26 Apr 2006 rated 9 out of 10.

I would recommend the hotel as the staff we so kind and friendly. Rooms very clean.

Positives: Very clean, very friendly staff. Breakfast not included and no stock for a glass of wine or minibar.

Negatives: No stock of wine or beer or water in the frig at the desk.

Reviewer: Not provided on Mon 26 Sep 2005 rated 9 out of 10.

Overall, the friendly staff made up for any unit deficiencies.

Positives: The location as it related to the places we were visiting.

Negatives: The towels were not in the best of condition.

Reviewer: Not provided on Wed 17 Aug 2005 rated 8 out of 10.

This hotel is very nice, but definitely overpriced for the area.

Positives: The premises overall were welcoming and inviting, especially the inside courtyard and pool area.

Negatives: We did not like the fact the housekeeping was not up to par, finding dirty linen from the previous hotel guests was a definite turn off.