Crestwood Suites

Reviewer: Not provided on Tue 02 Sep 2008 rated 8 out of 10.

I've had two separate one night stays at this hotel, and I'll stay here again when I visit the area. Although the Inn is difficult to locate, it is close enough to the highway to be accessible to much of the Raleigh/Durham/Chapel Hill area. It seems to be designed as a longer stay hotel, with a kitchenette area, living room and separate bedroom in both of the rooms I stayed in, along with a self service laundry on premises. Housekeeping is available, although not automatically provided, not an issue for me since my stay was only for one night. There are several fast food and moderately priced restaurants in the immediate are, so the lack of a restaurant on premises is not a big deal. Free wireless internet access is a nice touch. Overall, a great value for a spacious, clean accommodation.

Positives: Fantastic value for the price!

Negatives: Location is difficult to find at first.

Reviewer: Not provided on Sat 19 Jul 2008 rated 8 out of 10.

The hotel was a little difficult to get to. Once we were there, it was a pleasant experience. I was surprised there was no in-house eating area for breakfast, since the facility is large enough. The rooms on the second floor were hard to get to with hands full of luggage. Steps down and through a door from the upper lobby area made it difficult. In fact, one of my suit cases lost a part coming down the steps.

Positives: Rooms were comfortable, bed was nice.

Negatives: Vending machines were in a separate building and hard to get to.

Reviewer: Not provided on Fri 11 Jul 2008 rated 8 out of 10.

Comfortable and conveniently located near restaurants and a shopping mall. Quick access to airport and shuttle service upon request.

Positives: Comfortable and convenient. The staff friendly.

Negatives: I had to request toilet tissue; the roll was almost gone with no replacement available. The tub needs better cleaning.

Reviewer: Not provided on Sat 28 Jun 2008 rated 1 out of 10.

I felt I was misled. The hotel was supposed to be equivalent to a Courtyard Marriott. It was an EXTENDED stay residence, pretty much low income housing. The entire hotel smelled musty and dirty. The staff was nice but it was not at all what I expected.

Positives: Close to airport.

Negatives: I felt scared. Very poor quality. Smelled. Not at all what I expected.

Reviewer: Not provided on Mon 31 Mar 2008 rated 1 out of 10.

A really great helpful staff. Things were fine until we found problems with the bathroom. Toilet would not flush, sink did not drain. The clocks were all set incorrectly. We had a 6:00AM flight and thankfully, the wake up call was sent when it was scheduled. By the time we realized the extent of the problems with the room it was late and we decided to just go to bed.

Positives: Excellent staff. Restaurants nearby.

Negatives: Non functional toilet and sink drain.

Reviewer: Not provided on Sun 03 Dec 2006 rated 10 out of 10.

Perfect hotel.

Positives: Really great receptions, breakfasts, free dinners, great rooms.

Negatives: Not a thing.

Reviewer: Not provided on Mon 11 Sep 2006 rated 2 out of 10.

The hallways stank both upstairs and down. There was some litter across the carpet at the entrance I used and it was there two days later when I left. The fruit on the breakfast bar had fermented (canned pineapple with a few peaches).

Positives: Sausages and potatoes on breakfast bar were good.

Negatives: Stinks - apparently do not clean or vacuum halls.

Reviewer: Not provided on Tue 22 Aug 2006 rated 10 out of 10.

This hotel was located perfectly for where I was visiting in Durham, North Carolina. There were plenty of stores and eating places close by. While there was a great deal of road construction, the hotel was located next to a shopping center with a traffic signal for easy entry and exit. The hotel staff was very friendly and professional. The service by all staff members was excellent. I had no trouble accessing the WIFI Internet connection, there was a wide variety of channels on the TV and the room had climate control for both the living room and the bedroom. If I have reason to journey back to this part of Durham, North Carolina, I definitely will stay again at Hawthorn Suites.

Positives: Kitchenette fully equipped - very clean and comfortable.

Negatives: I did not find anything I did not like about this hotel.